Yes, there are currently provincial directives that apply to visitors at The Pines:

• Provincial policy for visiting Long-Term Care homes may be found here.
• Recommendations for Outbreak Prevention and Control in Institutions and Congregate Living Settings, 2024, may be found here

Yes, as long as the Visitors are following the pet visiting policy which involves ensuring that the Visitor provides the home with proof of current vaccines for the pet.  

For emergency management, Ministry requirements, and Public Health requirements. Visitors must continue to sign in and out using the iPads to the left of the front door, as per legislative. In accordance with section 267(2) of O. Reg. 246/22, homes must maintain visitor logs of all visits to the home. The visitor log must include, at a minimum: 

• The name and contact information of the visitor 
• Time and date of the visit 
• The purpose of the visit (for example, the name of the resident visited);

•Please also remember that if you are taking a resident off of their home area you need to sign the resident out at the nursing station. There are sign-out books at each station. This will ensure that staff knows the whereabouts and safety of all residents.

If the home area is not in an outbreak, you may have a meal with your loved one. Please see below. 

If you wish to enjoy a meal with your loved one at the Pines, please get in touch with the Administration team 24 hours before to reserve your spot. 

Breakfast is $5.00, lunch is $5.00 and dinner is $10.00 which can be paid on the day you have booked to have the meal. 

We can support up to three (3) guests for one resident (totaling a table of four (4)). Upon payment, a ticket (or tickets) will be given to you from the administration team and this ticket(s) is to be presented to the staff member who takes your meal order on the day of your booking. 

Please reach out to the Administration Team if you have any questions.