The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.


SPRUCE – Respiratory Outbreak Declared, November 23, 2024. No General Visitors at this time. Essential caregivers two (2) at a time, only.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.


SPRUCE – Respiratory Outbreak Declared, November 23, 2024. No General Visitors at this time. Essential caregivers two (2) at a time, only.

  • Monthly Update including Outbreak Update August 19, 2024

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    The Family Council Meeting is canceled for this month. I have attached the update that is normally provided at the meeting which includes the outbreak update for today.

    August 2024 Family Update

  • Maple Home Area Outbreak Update August 18, 2024

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    Maple Home Area remains in COVID Outbreak with two (2) confirmed cases. One (1) resident is able to come out of their room as long as symptoms continue to improve and with masking in place for a further 2 days.

    The following infection control measures are to be continued in Maple:

    • Surgical Masks or N95 Masks to be worn in the Maple Home Area
    • N95 Masks in those resident rooms that are isolated- see specific isolation signage
    • Limit of two (2) essential caregivers at a time in Maple Home Areas only
    • No General Visitors to Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Maple Home Area Outbreak Update August 17, 2024

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    Birch Home Area COVID Outbreak was declared over in collaboration with Public Health on August 15, 2024. All four (4) residents on the line list are able to come out of their room as long as symptoms continue to improve and with masking in place until midnight tonight .

    Maple Home Area remains in COVID Outbreak with two (2) confirmed cases. One (1) resident is able to come out of their room as long as symptoms continue to improve and with masking in place for a further 3 days.

    The following infection control measures are to be continued in Maple:

    • Surgical Masks or N95 Masks to be worn in the Maple Home Area
    • N95 Masks in those resident rooms that are isolated- see specific isolation signage
    • Limit of two (2) essential caregivers at a time in Maple Home Areas only
    • No General Visitors to Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • August Family Council Meeting- Canceled; Recording & Information from the July Meeting

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    The Family Council meeting for August is canceled. The Council will regroup in September.

    Recording and Information from the July Meeting:

    Family Council Agenda July 17, 2024

    July 17, 2024- Family Council Meeting Minutes

    July 2024 Family Update

    The Pines Volunteer Opportunities

    Meeting Recording: https://us02web.zoom.us/rec/share/W2fGGKRCE0tqmd4ynPY6dMVmk1PHD4WzxssEsKj1opXjFDEPVlp3lztVaPNpqTw2.U4AzaBJ700-OuNpa

    Passcode: I1&Q1T!S

    If you have questions and want to learn more about Family Council. Please reach out to Delynne Patterson (Family Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator) at jennifer.ridgley@muskoka.on.ca

  • Maple Home Area Outbreak Update, August 16, 2024

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    Birch Home Area COVID Outbreak was declared over in collaboration with Public Health on August 15, 2024. All four (4) residents on the line list are able to come out of their room as long as symptoms continue to improve and with masking in place for a further day.

    Maple Home Area remains in COVID Outbreak with two (2) confirmed cases. One (1) resident is able to come out of their room as long as symptoms continue to improve and with masking in place for a further 4 days.

    The following infection control measures are to be continued in Maple:

    • Surgical Masks or N95 Masks to be worn in the Maple Home Area
    • N95 Masks in those resident rooms that are isolated- see specific isolation signage
    • Limit of two (2) essential caregivers at a time in Maple Home Areas only
    • No General Visitors to Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Public Inspection and Report Available on the Ministry Report website

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    A Public Inspection and Order Report has been posted on the ministry's Reports on Long-Term Care Homes website and can be accessed through this link: MLTC Public Reporting.

    Our team has developed plans and they were presented to the Health Services Committee with the District of Muskoka. Please see the report attached here: Results of Ministry Inspection for The Pines LTC Home

  • CareRx August 2024 Resident and Family Newsletter

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    Click on the link below to review this month's edition of Resident Health and Wellbeing Newsletter for CareRx on Osteoarthritis. Osteoarthritis is the most common type of arthritis. Osteoarthritis involves loss of cartilage and localized inflammation in joints, typically in the spine, hands, hip, or knee joints.

    CareRx August 2024 Resident and Family Newsletter

  • Birch Outbreak Declared Over & Maple Remains in Outbreak- August 15, 2024

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    Birch Home Area COVID Outbreak has been declared over in collaboration with Public Health. All 4 residents on the line list are able to come out of their room as long as symptoms continue to improve and with masking in place for a further 2 days.

    Maple Home Area remains in COVID Outbreak with 2 confirmed cases. 1 resident is able to come out of their room as long as symptoms continue to improve and with masking in place for a further 5 days.


    The following infection control measures are to be continued in Maple:

    • Surgical Masks or N95 Masks to be worn in the Maple Home Area
    • N95 Masks in those resident rooms that are isolated- see specific isolation signage
    • Limit of two (2) essential caregivers at a time in Maple Home Areas only
    • No General Visitors to Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

  • Birch and Maple Outbreak Update, August 14, 2024

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    Birch Home Area remains in a COVID Outbreak with two (2) confirmed cases of COVID, and two (2) other residents with respiratory symptoms who tested negative for COVID. All four (4) residents are now on Day 7 and are able to come out of their room as long as symptoms continue to improve and masking is in place for a further 3 days. Maple Home Area remains in a COVID Outbreak as of August 13, 2024, with two (2) confirmed cases. one (1) resident is now on Day 5 and is able to come out of their room as long as symptoms continue to improve and masking is in place for a further 5 days. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in Birch and Maple Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended
    • Limit of two (2) essential caregivers at a time in the Birch and Maple Home Areas only
    • No General Visiting to the Birch and Maple Home Areas
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home areas at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Birch and Maple Home Areas
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    We will continue to provide updates as we move through the outbreak,

    If you have any questions please contact Jennifer Carriere, ADOC at ext. 4842 or Kim Sander, DOC at ext. 4861

  • Staffing Announcement - Infection Prevention and Control Lead

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    It is with great pleasure that we congratulate Stephanie Albert as the successful candidate as the Infection Prevention and Control Lead at The Pines.

    Stephanie graduated as a Registered Practical Nurse in 2007 and has fulfilled such roles Wound Care Specialist, Clinical Educator and now IPAC Lead.

    Stephanie’s positive attitude and her dedication to keeping our residents and staff safe will be an asset to the team!

    In her free time, Stephanie enjoys spending time with her husband, blended family of 10 and her 3 grandchildren.

    Stephanie’s official start date is August 26th and will be reporting to me. She can be reached at stephanie.albert@muskoka.on.ca or extension x4752

    Please join us in congratulating Stephanie!

    Kimberly Sander, BScN, RN

Page last updated: 24 Nov 2024, 02:39 PM