The Pines Resident & Family Portal

The District of Muskoka (District) is committed to being an inclusive workplace that is free from discrimination, hate, and racism, that welcomes and celebrates diversity, and that strives for equity in all practices, programs, and services – both as an employer and service provider. This Inclusive Language Guide was developed to help support this vision and help staff feel confident when working with diverse clients, customers, colleagues, and community members. Inclusive language is the language that is free from words, phrases, or tones that reflect prejudiced, stereotyped, or discriminatory views of particular people or groups. It is also language that does not deliberately or inadvertently exclude people from feeling respected and accepted. Using inclusive language helps us honour the District’s corporate values of Respect, Innovation, Service, and Equity (RISE). It also honours the values that reflect Inclusion, Diversity, Equity, and Anti-racism/Anti-hate (IDEA) which are respect, learning, change, and safety. We feel that this is important to share as we embrace a respectful and inclusive environment in the home.

Inclusion Language Guide:

Inclusive Language Pocket Guide

The importance of inclusive language:

https://www.youtube.com/watch?v=FQMCQ7Bx6d0

Hands have good germs that your body needs to stay healthy. Hands can also have bad germs on them that make you sick.

Alcohol-based hand sanitizer kills most of the bad germs that make you sick.

Alcohol-based hand sanitizers kill the good and bad germs, but the good germs quickly come back on your hands.

Alcohol-based hand sanitizer does not create antimicrobial-resistant germs.

• Alcohol-based hand sanitizers kill germs quickly and in a different way than antibiotics.

Using alcohol-based hand sanitizers to clean your hands does not cause antimicrobial resistance.

Steps To Take

When residents and visitors should clean their hands

• Before touching your eyes, nose, or mouth.
• Before preparing or eating food.
• Before and after changing wound dressings or bandages.
• After using the restroom.
• After blowing your nose, coughing, or sneezing.
• After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, or the phone.

How to clean hands -With an alcohol-based hand sanitizer:

1. Put product on hands and rub hands together.
2. Cover all surfaces until hands feel dry. This should take around 20 seconds.

How to clean hands - With soap and water:

1. Wet your hands with warm water. Use liquid soap if possible. Apply a nickel- or quarter-sized amount of soap to your hands.
2. Rub your hands together until the soap forms a lather and then rub all over the top of your hands, in between your fingers and the area around and under the fingernails.
3. Continue rubbing your hands for at least 15 seconds. Need a timer? Imagine singing the "Happy Birthday" song twice.
4. Rinse your hands well under running water.
5. Dry your hands using a paper towel if possible. Then use your paper towel to turn off the faucet and to open the door if needed.

The Birch Home Area is in a COVID Outbreak with four (4) symptomatic resident cases. The team added two (2) cases in the last 24 hours of residents showing symptoms, but not testing positive currently. Further testing is taking place through Public Health today and we will send an update once we receive results. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks or N95 Masks to be worn in the Birch Home Area
• N95 Masks in those resident rooms that are isolated- see specific isolation signage
• Limit of two (2) essential caregivers at a time in Birch Home Area only
• No General Visitors to Birch Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Resident's Hand Hygiene before all meals and regularly throughout the day
• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Birch Home Area
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please contact a Nursing Manager, Jen C or Kim.

In collaboration with Public Health, the Birch Home Area has declared a COVID outbreak with two (2) residents with symptoms and testing positive. Family members of those residents affected have been notified.

The following infection control measures are to be implemented:

• Surgical Masks or N95 Masks to be worn in the Birch Home Area
• N95 Masks in those resident rooms that are isolated- see specific isolation signage
• Limit of two (2) essential caregivers at a time in Birch Home Area only
• No General Visitors to the Birch Home Area
• Ensure the Public Health 4 moments of Hand Hygiene are followed
• Residents are to remain in the affected home area at this time to reduce the risk of spread
• *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
• Twice daily respiratory symptom screening in Birch Home Area
• Immediate isolation of any residents with new symptom onset
• Cohorting of staff, when possible.
• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

We will continue to provide updates as we move through the outbreak.

If you have any questions, please contact a Nursing Manager, Jennifer Carriere, ADOC or Kim Sander, DOC

jennifer.carriere@muskoka.on.ca

kimberly.sander@muskoka.on.ca

In collaboration with Public Health, the Cedar Outbreak has been declared over.

In collaboration with Public Health, the Oak Outbreak has been declared over asOVId July 18, 2024. The Cedar home are remains in a COVID outbreak with 1 case remaining. We will continue to provide updates as we move through the outbreak. All measures continue to remain in place.

Family Council meeting for July will be in-person & virtual:

• When: July 17th, 2024
• Time: 6:30 pm
• Location: The Pines in the Fran Coleman Committee Room and virtual if you require

https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

Meeting ID: 829 4229 6115

Passcode: 656014

Family Council Agenda July 17, 2024

• Refreshments will be served

We look forward to seeing you there!

Family Councils Ontario

If you have questions and want to learn more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator) at jennifer.ridgley@muskoka.on.ca

The Oak and Cedar Home Areas are in a Rhinovirus and COVID Outbreak with a total of one (1) active resident case, twelve (12) resolved cases, and thirteen (13) total resident cares. Family members of those residents affected have been notified.

The following infection control measures are to be implemented or continued at this time:

• Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

• Ensure the Public Health 4 moments of Hand Hygiene are followed

• Resident's Hand Hygiene before all meals and regularly throughout the day

• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

• Residents are to remain in the affected home area at this time to reduce the risk of spread

  • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

• Twice daily respiratory symptom screening in Oak and Cedar Home Areas

• Immediate isolation of any residents with new symptom onset

• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

• Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

• No General Visiting to Cedar and Oak Home Areas

We will continue to provide updates as we move through the outbreak.

If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

The Oak and Cedar Home Areas are in a Rhinovirus and COVID Outbreak with a total of one (1) active resident case, twelve (12) resolved cases, and thirteen (13) total resident cares. Family members of those residents affected have been notified.

The following infection control measures are to be implemented or continued at this time:

• Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

• Ensure the Public Health 4 moments of Hand Hygiene are followed

• Resident's Hand Hygiene before all meals and regularly throughout the day

• Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

• Residents are to remain in the affected home area at this time to reduce the risk of spread

  • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

• Twice daily respiratory symptom screening in Oak and Cedar Home Areas

• Immediate isolation of any residents with new symptom onset

• Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

• Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

• Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

• No General Visiting to Cedar and Oak Home Areas

We will continue to provide updates as we move through the outbreak.

If you have any questions please contact John Iskander, IPAC Lead at ext. 4752