The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

  • Cedar and Oak Outbreak Update, July 12, 2024

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    The Oak and Cedar Home Areas are in a Rhinovirus and COVID Outbreak with one (1) new case today with a total of six (6) active resident cases, seven (7) resolved cases, and thirteen (13) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Beach Day!

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    Join us on July 23rd for a beach day! Dress in your shorts, sunglasses, hats, and flip-flops. We hope you can join us and have some fun with us!

  • Mode of Transmission & Breaking the Chain of Infection

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    Respiratory etiquette is a simple yet effective way to prevent illness, and is comprised of a few easy steps: Cover your cough and sneeze. Turn your head away from others and cover your mouth and nose with a tissue. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. After you cough or sneeze, ensure that you sanitize your hands to break the chain of infection.

  • Cedar and Oak Outbreak Update, July 11, 2024

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    The Oak and Cedar Home Area is in a Rhinovirus and COVID Outbreak with five (5) active resident cases, seven (7) resolved cases, and twelve (12) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Cedar and Oak Outbreak Update, July 10, 2024

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    The Oak and Cedar Home Area is in a Rhinovirus and COVID Outbreak with seven (7) active resident cases, five (5) resolved cases, and twelve (12) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Oak and Cedar Outbreak Update, July 9, 2024

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    The Oak and Cedar Home Area is in a Rhinovirus and COVID Outbreak with eight (8) active resident cases, two (2) resolved cases, and ten (10) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Oak and Cedar Outbreak Update, July 8, 2024

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    The Cedar Home Area remains in a COVID Outbreak with three (3) resident cases, currently.

    The Oak Home Area remains in a Rhinovirus Respiratory Outbreak, we have added two (2) resident cases overnight with a total of six (6) resident cases, currently.

    Family members of those residents affected have been notified.

    Maple Home area has been lifted from Heightened Surveillance as of today.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks to be worn in the Oak Area

    • Surgical Masks or N95 Masks in the Cedar Home Area (N95 Masks must be worn in the affected resident rooms)

    • Residents are to remain in the unit at this time to reduce the risk of spread (Oak and Cedar unit only at this time)
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Area

    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
    • Limit of two (2) essential caregivers at a time in Oak and Cedar Home Areas only
    • No General Visiting to Oak and Cedar Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752.

  • COVID Outbreak Declared on the Cedar Home Area, July 6, 2024

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    In collaboration with Public Health, the Cedar Home Area has declared a COVID Outbreak with three (3) residents testing positive at this time. Family members of those residents affected have been notified. Oak Home Area remains in an unknown respiratory outbreak with four (4) resident cases. Testing is pending with Public Health. Maple Home area remains under Heightened Surveillance with one (1) resident case of respiratory illness.

    The following infection control measures are to be implemented or continued at this time:

    • Masks to be worn in the Oak and Maple Home Areas

    • Surgical Masks or N95 Masks in the Cedar Home Area (N95 Masks must be worn in the affected resident rooms)

    • Residents are to remain in the unit at this time to reduce the risk of spread (Oak and Cedar unit only at this time)
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Area

    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
    • Limit of two (2) essential caregivers at a time in Oak and Cedar Home Areas only
    • No General Visiting to Oak and Cedar Home Areas

    We will continue to provide updates as we move through the outbreaks.

    If you have any questions please contact Kim Sander, DOC, ext. 4861 for the remainder of this week and then John Iskander, IPAC Lead at ext. 4752 starting July 8th, 2024

  • The Pines July Family Council Meeting

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    If you have questions and would like to find out more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator for the Pines) at jennifer.ridgley@muskoka.on.ca

    Family Council meeting for July will be in-person & virtual:

    • When: July 17th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    • Refreshments will be served

    We look forward to seeing you there!

    Family Councils Ontario

  • Front Door Safety for Residents

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    For the safety of our residents, please only use the accessibility button if truly needed. Several residents have followed staff and visitors out when they used the accessibility button when it wasn’t needed.

    Thank you for your consideration

Page last updated: 21 Nov 2024, 12:15 PM