The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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Oak Outbreak Declared Over March 27, 2024
Share Oak Outbreak Declared Over March 27, 2024 on Facebook Share Oak Outbreak Declared Over March 27, 2024 on Twitter Share Oak Outbreak Declared Over March 27, 2024 on Linkedin Email Oak Outbreak Declared Over March 27, 2024 linkCLOSED: This discussion has concluded.In collaboration with public health, the Oak Home area respiratory outbreak was declared on March 27, 2024. Thank you for being so patient as we moved through this most recent outbreak. Please ensure that you are screening yourself for symptoms before attending the home. If you are feeling unwell, please do not visit. Thank you.
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Oak Respiratory Outbreak Update March 26, 2024
Share Oak Respiratory Outbreak Update March 26, 2024 on Facebook Share Oak Respiratory Outbreak Update March 26, 2024 on Twitter Share Oak Respiratory Outbreak Update March 26, 2024 on Linkedin Email Oak Respiratory Outbreak Update March 26, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are no residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold). Public Health continues to monitor and the outbreak status will be reviewed on March 27, 2024.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Respiratory Outbreak Update March 25, 2024
Share Oak Respiratory Outbreak Update March 25, 2024 on Facebook Share Oak Respiratory Outbreak Update March 25, 2024 on Twitter Share Oak Respiratory Outbreak Update March 25, 2024 on Linkedin Email Oak Respiratory Outbreak Update March 25, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are no residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold). Public Health continues to monitor and the outbreak status will be reviewed on March 26, 2024.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Respiratory Outbreak Update March 22, 2024
Share Oak Respiratory Outbreak Update March 22, 2024 on Facebook Share Oak Respiratory Outbreak Update March 22, 2024 on Twitter Share Oak Respiratory Outbreak Update March 22, 2024 on Linkedin Email Oak Respiratory Outbreak Update March 22, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There is currently (1) one resident isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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2024-2025 Continuous Quality Improvement Report & Quality Improvement Plan
Share 2024-2025 Continuous Quality Improvement Report & Quality Improvement Plan on Facebook Share 2024-2025 Continuous Quality Improvement Report & Quality Improvement Plan on Twitter Share 2024-2025 Continuous Quality Improvement Report & Quality Improvement Plan on Linkedin Email 2024-2025 Continuous Quality Improvement Report & Quality Improvement Plan linkCLOSED: This discussion has concluded.Please find attached the 2024-2025 approved report and plan. Thank you to those who participated in the creation and for providing helpful feedback to our team. We will be working on the change ideas within the plan with the hopes of reaching the targets set out in the plan.
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March Virtual Family Meeting Recording
Share March Virtual Family Meeting Recording on Facebook Share March Virtual Family Meeting Recording on Twitter Share March Virtual Family Meeting Recording on Linkedin Email March Virtual Family Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those who attended the meeting this week. We were provided education on the Palliative Program in the home. Thank you, Andrea and Natasha, for providing us with information. Below is the link to watch the recording of the meeting and the links to the presentations.
March 2024 Family Zoom Meeting Recording
Passcode: !90N#Vtm
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Family Council Lead for The Home
Share Family Council Lead for The Home on Facebook Share Family Council Lead for The Home on Twitter Share Family Council Lead for The Home on Linkedin Email Family Council Lead for The Home linkCLOSED: This discussion has concluded.We currently do not have a formal Family Council lead in the home. If you are interested, please connect with Jennifer Ridgley at jennifer.ridgley@muskoka.on.ca. Would you like more information about Family Council or how to get started? click here:: https://fco.ngo/resources/how-to-start-a-family-council
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Oak Outbreak Update March 21, 2024
Share Oak Outbreak Update March 21, 2024 on Facebook Share Oak Outbreak Update March 21, 2024 on Twitter Share Oak Outbreak Update March 21, 2024 on Linkedin Email Oak Outbreak Update March 21, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Outbreak Update March 20, 2024
Share Oak Outbreak Update March 20, 2024 on Facebook Share Oak Outbreak Update March 20, 2024 on Twitter Share Oak Outbreak Update March 20, 2024 on Linkedin Email Oak Outbreak Update March 20, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Outbreak Update March 19, 2024
Share Oak Outbreak Update March 19, 2024 on Facebook Share Oak Outbreak Update March 19, 2024 on Twitter Share Oak Outbreak Update March 19, 2024 on Linkedin Email Oak Outbreak Update March 19, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -