The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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The Pines Phone System Automation
Share The Pines Phone System Automation on Facebook Share The Pines Phone System Automation on Twitter Share The Pines Phone System Automation on Linkedin Email The Pines Phone System Automation linkCLOSED: This discussion has concluded.To better serve visitors and family members, we have changed the phone system for the home. After you listen to the initial part of the voicemail you can listen to the list of options and push the number that corresponds to the extension. This new process is for all hours of the day.
We appreciate your patience as we know process changes are difficult, but we are always looking for ways to improve how we serve our stakeholders.
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Spasticity Management Program
Share Spasticity Management Program on Facebook Share Spasticity Management Program on Twitter Share Spasticity Management Program on Linkedin Email Spasticity Management Program linkCLOSED: This discussion has concluded.We have exciting news to share with you! Our home is pleased to offer to your loved ones a new spasticity management program. This program is intended to treat those affected by spasticity, which is a medical term used to describe a condition where a single muscle or group of muscles in the arm/leg become overactive or stiff. It can be caused following damage to the spinal cord, or injury to the brain, such as a stroke. If this condition is left untreated, it can get worse making simple things like toileting, grasping objects, and dressing difficult.
We have a specialist who treats spasticity coming to our home. This treatment is free of charge to the residents and/or families. The treatment is a medication that is injected into the affected muscle(s) to help relax the hyperactive muscles. It also helps to reduce contractions, increase the range of movement, and can help improve quality of life, including pain.
The Pines Charge Nurse on each unit will identify residents who are suitable candidates, and gain consent for referral and assessment by the specialist. If you would like more information or have any questions, please reach out to your unit Charge Nurse.
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Walking Together: Caregiver Support Group
Share Walking Together: Caregiver Support Group on Facebook Share Walking Together: Caregiver Support Group on Twitter Share Walking Together: Caregiver Support Group on Linkedin Email Walking Together: Caregiver Support Group linkCLOSED: This discussion has concluded.If you feel anxious and overwhelmed by your caregiving responsibilities, you're not the only one. Every caregiver faces challenges on their caregiving journey. It's normal, and you don't have to face it alone.
Join our caregiver walking group aimed at increasing mental and physical wellness and connecting essential caregivers and persons of importance within The Pine's community to one another. Walking together allows caregivers the opportunity to speak directly with another caregiver, share experiences, challenges, and successes, provide, and receive emotional support, and navigate this journey, together. Thereafter, creating a sense of community through shared lived experiences.
When: The 2nd and 4th Tuesday of May, June, July, August, and September- Tuesday, May 14th Tuesday, May 28th Tuesday, June 11th Tuesday, June 25th Tuesday, July 9th Tuesday, July 23rd Tuesday, August 6th* Tuesday, August 27th Tuesday, September 10th Tuesday, September 24th.
Where: Meeting at the Pines in the Country Kitchen
Where are we walking: approximately 1.5km walk (shorter routes can be made available)
Time: Meet at 10:30 am
What should I bring?- Comfortable walking shoes, a water bottle, an umbrella if it's raining
This is a free event- come rain or shin for anyone who is a person of importance to a Pines Resident
To register or get more information, contact Andrea Groomes, Social Worker at andrea.groomes@muskoka.on.ca or 705-645-4488 ext. 4835
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Infection Control Education For May
Share Infection Control Education For May on Facebook Share Infection Control Education For May on Twitter Share Infection Control Education For May on Linkedin Email Infection Control Education For May linkCLOSED: This discussion has concluded.Hand Hygiene is an important aspect of infection prevention and control. It is the most important step in breaking the chain of infection. Please take a look at the information above and the video below. If you have any questions, don't hesitate to get in touch with John Iskander, IPAC lead at ext. 4752.
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The Pines Family Council is Looking for You to Join!
Share The Pines Family Council is Looking for You to Join! on Facebook Share The Pines Family Council is Looking for You to Join! on Twitter Share The Pines Family Council is Looking for You to Join! on Linkedin Email The Pines Family Council is Looking for You to Join! linkCLOSED: This discussion has concluded.Family Council meeting for May:
Wednesday, May 15, 2024 at 6:30pm
Join Zoom Meeting using the link below:
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
May 2024 Family Council Agenda
We will have John Iskander, IPAC Lead & Natasha Duchno, RN, Acting ADOC to provide some education and answer any questions that you might have.
We hope to see you there!
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Western Theme Day- May 31st
Share Western Theme Day- May 31st on Facebook Share Western Theme Day- May 31st on Twitter Share Western Theme Day- May 31st on Linkedin Email Western Theme Day- May 31st linkCLOSED: This discussion has concluded.Join us on May 31st for Western Theme Day. Get your cowboy hats and boots out for a great day of Western-themed fun! We look forward to seeing you!
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Volunteer Opportunities
Share Volunteer Opportunities on Facebook Share Volunteer Opportunities on Twitter Share Volunteer Opportunities on Linkedin Email Volunteer Opportunities linkCLOSED: This discussion has concluded. -
More Upgrades for Residents' Quality of Life
Share More Upgrades for Residents' Quality of Life on Facebook Share More Upgrades for Residents' Quality of Life on Twitter Share More Upgrades for Residents' Quality of Life on Linkedin Email More Upgrades for Residents' Quality of Life linkCLOSED: This discussion has concluded. -
Infection Control Education For May
Share Infection Control Education For May on Facebook Share Infection Control Education For May on Twitter Share Infection Control Education For May on Linkedin Email Infection Control Education For May linkCLOSED: This discussion has concluded.Personal protective equipment is important to help protect yourself and others. Please take a look at the information above and the video below. Please contact John Iskander, IPAC lead at ext. 4752 if you have any questions.
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Happy Mother's Day
Share Happy Mother's Day on Facebook Share Happy Mother's Day on Twitter Share Happy Mother's Day on Linkedin Email Happy Mother's Day linkCLOSED: This discussion has concluded.Wishing all Mothers a very Happy Mother's Day on Sunday, May 13, 2024. Enjoy your day!
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -