The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – Respiratory Outbreak Declared March 19, 2026. No general visitors permitted at this time. Visitation is limited to Essential Caregivers only, with a maximum of two (2) at a time.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

VISITOR STATUS BY HOME AREA

Oak – Respiratory Outbreak Declared March 19, 2026. No general visitors permitted at this time. Visitation is limited to Essential Caregivers only, with a maximum of two (2) at a time.

Spruce – General visitors are welcome at this time. There are currently no active outbreaks.

Birch – General visitors are welcome at this time. There are currently no active outbreaks.

Cedar – General visitors are welcome at this time. There are currently no active outbreaks.

Maple – General visitors are welcome at this time. There are currently no active outbreaks.

  • February 19, 2026- Oak Home Area Respiratory Outbreak Declared Over Update for Spruce & Birch Home Areas

    Share February 19, 2026- Oak Home Area Respiratory Outbreak Declared Over Update for Spruce & Birch Home Areas on Facebook Share February 19, 2026- Oak Home Area Respiratory Outbreak Declared Over Update for Spruce & Birch Home Areas on Twitter Share February 19, 2026- Oak Home Area Respiratory Outbreak Declared Over Update for Spruce & Birch Home Areas on Linkedin Email February 19, 2026- Oak Home Area Respiratory Outbreak Declared Over Update for Spruce & Birch Home Areas link

    In collaboration with Public Health, the Oak Home Area has been declared over. The Birch, Spruce Home Areas remain in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Current Cases Resolved Cases
    Spruce 15 0
    Birch 2 0


    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Birch & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 18, 2026- Respiratory Outbreak Update

    Share February 18, 2026- Respiratory Outbreak Update on Facebook Share February 18, 2026- Respiratory Outbreak Update on Twitter Share February 18, 2026- Respiratory Outbreak Update on Linkedin Email February 18, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Birch, Spruce, and Oak Home Areas remain in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 15 0
    Birch 2 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Birch, Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 17, 2026- Respiratory Outbreak Update

    Share February 17, 2026- Respiratory Outbreak Update on Facebook Share February 17, 2026- Respiratory Outbreak Update on Twitter Share February 17, 2026- Respiratory Outbreak Update on Linkedin Email February 17, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Birch, Spruce, and Oak Home Areas remain in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 13 0
    Birch 2 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Birch, Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 16, 2026, Birch Home Area Declares Respiratory Outbreak & Update

    Share February 16, 2026, Birch Home Area Declares Respiratory Outbreak & Update on Facebook Share February 16, 2026, Birch Home Area Declares Respiratory Outbreak & Update on Twitter Share February 16, 2026, Birch Home Area Declares Respiratory Outbreak & Update on Linkedin Email February 16, 2026, Birch Home Area Declares Respiratory Outbreak & Update link

    In collaboration with Public Health, the Birch Home Area has declared a Respiratory Outbreak. The Spruce and Oak Home Areas also remain in a Respiratory Outbreak. Currently, several residents are experiencing symptoms such as coughing, congestion, and/or a runny nose. Families have been notified, and we are currently awaiting test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 12 0
    Birch 2 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Birch, Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca(External link) or ext. 4752

  • February 15, 2026- Respiratory Outbreak Update

    Share February 15, 2026- Respiratory Outbreak Update on Facebook Share February 15, 2026- Respiratory Outbreak Update on Twitter Share February 15, 2026- Respiratory Outbreak Update on Linkedin Email February 15, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Spruce and the Oak Home Areas remain in a Respiratory Outbreak. Currently, residents are experiencing symptoms of cough, congestion, and/or a runny nose. Family members have been notified. We are currently waiting for test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 10 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 14th, 2026- Respiratory Outbreak Update

    Share February 14th, 2026- Respiratory Outbreak Update on Facebook Share February 14th, 2026- Respiratory Outbreak Update on Twitter Share February 14th, 2026- Respiratory Outbreak Update on Linkedin Email February 14th, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Spruce and the Oak Home Areas remain in a Respiratory Outbreak. Currently, residents are experiencing symptoms of cough, congestion, and/or a runny nose. Family members have been notified. We are currently waiting for test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 8 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca(External link) or ext. 4752

  • February 13, 2026- Respiratory Outbreak Update

    Share February 13, 2026- Respiratory Outbreak Update on Facebook Share February 13, 2026- Respiratory Outbreak Update on Twitter Share February 13, 2026- Respiratory Outbreak Update on Linkedin Email February 13, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Spruce and the Oak Home Areas remain in a Respiratory Outbreak. Currently, residents are experiencing symptoms of cough, congestion, and/or a runny nose. Family members have been notified. We are currently waiting for test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 7 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 12, 2026- Respiratory Outbreak Update

    Share February 12, 2026- Respiratory Outbreak Update on Facebook Share February 12, 2026- Respiratory Outbreak Update on Twitter Share February 12, 2026- Respiratory Outbreak Update on Linkedin Email February 12, 2026- Respiratory Outbreak Update link

    In collaboration with Public Health, the Spruce and the Oak Home Areas remain in a Respiratory Outbreak. Currently, residents are experiencing symptoms of cough, congestion, and/or a runny nose. Family members have been notified. We are currently waiting for test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 5 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 11, 2026- Spruce Home Area Declares Outbreak Oak Home Area Outbreak Update

    Share February 11, 2026- Spruce Home Area Declares Outbreak Oak Home Area Outbreak Update on Facebook Share February 11, 2026- Spruce Home Area Declares Outbreak Oak Home Area Outbreak Update on Twitter Share February 11, 2026- Spruce Home Area Declares Outbreak Oak Home Area Outbreak Update on Linkedin Email February 11, 2026- Spruce Home Area Declares Outbreak Oak Home Area Outbreak Update link

    In collaboration with Public Health, the Spruce Home Area declared a Respiratory Outbreak, and the Oak Home Area remains in outbreak. Currently, residents are experiencing symptoms of cough, congestion, and/or a runny nose. Family members have been notified. We are currently waiting for test results from Public Health.

    Home Area Active Cases Resolved Cases
    Oak 5 0
    Spruce 4 0

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Oak & Spruce Home Areas at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

  • February 10, 2026 - Oak Home Area Declares Outbreak

    Share February 10, 2026 - Oak Home Area Declares Outbreak on Facebook Share February 10, 2026 - Oak Home Area Declares Outbreak on Twitter Share February 10, 2026 - Oak Home Area Declares Outbreak on Linkedin Email February 10, 2026 - Oak Home Area Declares Outbreak link

    In collaboration with Public Health, the Oak Home Area declared a Respiratory Outbreak. Currently, five (5) residents are experiencing symptoms of cough, congestion, and/or runny nose. Family members have been notified. We are currently waiting for test results from Public Health.

    If you have any questions about these precautions during your visit, please speak with the nursing staff.

    The following infection control measures are to be implemented and followed:

    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • No General Visitors to the Oak Home Area at this time
    • Essential Caregivers two (2) at a time for visiting only
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to a 1-minute contact time and containing sporicidal

    Please reach out to Stephanie Albert, IPAC Lead, if you have any questions. stephanie.albert@muskoka.on.ca or ext. 4752

Page last updated: 28 Mar 2026, 08:31 AM