The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Preventing Heat-Related Illnesses
Share Preventing Heat-Related Illnesses on Facebook Share Preventing Heat-Related Illnesses on Twitter Share Preventing Heat-Related Illnesses on Linkedin Email Preventing Heat-Related Illnesses linkCLOSED: This discussion has concluded.The risk of heat-related illnesses occurs when the environmental temperature exceeds the normal body temperature for several hours or days.
The environment includes any area where the individual resident resides and as such, the risk is identified by measuring the temperature of the indoor air for residents who remain inside the building. Our home has internal monitoring thermometers installed with alerts to staff if the temperature becomes too high.
For residents who plan to spend a significant amount of time outside the building during times when the temperatures are high (26 degrees Celsius or above), then preventive measures need to be implemented for these residents. Prevention and early intervention for heat-related illnesses should be aimed at cooling and rehydrating affected individuals.
All staff are trained in monitoring, identifying, and providing appropriate intervention related to heat-related illness. Please encourage your loved one to remain inside the home with their window closed as much as possible when the weather is hot. This is just a small intervention that you can assist with to keep your loved one safe.
Here is an article related to Heat Stress in the Elderly
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Enhanced Surveillance Maple Declared Over
Share Enhanced Surveillance Maple Declared Over on Facebook Share Enhanced Surveillance Maple Declared Over on Twitter Share Enhanced Surveillance Maple Declared Over on Linkedin Email Enhanced Surveillance Maple Declared Over linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Enhanced Surveillance has been declared over for the Maple home area.
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Cedar Outbreak Declared Over
Share Cedar Outbreak Declared Over on Facebook Share Cedar Outbreak Declared Over on Twitter Share Cedar Outbreak Declared Over on Linkedin Email Cedar Outbreak Declared Over linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Cedar Outbreak has been declared over as of July 2, 2023. The Maple Home Area remains in Enhanced Surviellance with enteric symptoms. Currently, there are no isolated residents.
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Important Infection Control Changes Starting June 30th, 2023
Share Important Infection Control Changes Starting June 30th, 2023 on Facebook Share Important Infection Control Changes Starting June 30th, 2023 on Twitter Share Important Infection Control Changes Starting June 30th, 2023 on Linkedin Email Important Infection Control Changes Starting June 30th, 2023 linkCLOSED: This discussion has concluded.Please review the changes below:
NEW CHANGES – June 30th, 2023
Masking requirements
For caregivers and visitors:
Masks are recommended, but not required, in all areas of the home. This means that caregivers and visitors may now join in for dining and sharing a meal or beverage in communal areas. Visitors and caregivers may join residents for group activities, including enjoying food and beverages during group activities. IPAC practices should continue to be followed in communal spaces to promote safety and well-being. Co-horting of units is no longer required for group activities unless there is an active outbreak, at which time co-horting will be adhered to.
In outbreak situations, or if a resident is on Additional Precautions, all individuals are required to comply with masking and other personal protective equipment requirements as directed by the outbreak management team and the local public health unit.
Resident Isolation
Residents with COVID-19 remain under isolation and under additional precautions for 10 days.
• If they are able to independently and consistently wear a mask, they may leave their room to participate in activities and join others in communal areas provided they meet the following criteria:
- It has been a minimum of 5 days from symptom onset or positive test; and no fever is present; They must wear a mask at all times outside of their room, they do not join in communal dining (since they cannot remove their mask around others) and they continue to follow additional precautions for 10 days after their symptom onset or positive test. Other respiratory guidance and enteric guidance remains the same.
STAYING THE SAME:
- Outbreak guidance remains the same (this includes masking during outbreaks)
- Daily symptom screening for residents remains the same
- Self screening and hand hygiene before entering home
- Staying home if you are ill-following up with IPAC for guidance
Please reach out with any questions Melissa Muir-Clark, IPAC lead or your managers if you have any questions.
Thank you.
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Maple Home Area Heightened Surviellance
Share Maple Home Area Heightened Surviellance on Facebook Share Maple Home Area Heightened Surviellance on Twitter Share Maple Home Area Heightened Surviellance on Linkedin Email Maple Home Area Heightened Surviellance linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Maple home area has been placed in Heightened Surveillance for Gastroenteritis with 2 isolated residents. Symptoms include diarrhea and or vomiting. Family members of those affected residents have been notified. We will continue to provide updates.
Measures in place include:
- Staff cohorting, where possible.
- Twice daily screening for all residents in Maple
- Social distancing, where possible.
- Resident hand hygiene before meals and snacks, and whenever possible.
- We have enhanced environmental cleaning on Maple and in shared spaces in the home.
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June 28, 2023- Cedar Outbreak Update
Share June 28, 2023- Cedar Outbreak Update on Facebook Share June 28, 2023- Cedar Outbreak Update on Twitter Share June 28, 2023- Cedar Outbreak Update on Linkedin Email June 28, 2023- Cedar Outbreak Update linkCLOSED: This discussion has concluded.Cedar Home remains in a respiratory outbreak with one (1) resident currently isolated with symptoms of cough and hoarseness. We have received the pathogen at this time and it is Rhinovirus. Resident symptoms are mild and resolving fairly quickly at this time. Family members of those affected residents are aware. No General Visitors at this time to Cedar Home Area; essential caregiver at a maximum of two (2) at a time.
We will send updates regularly as we work through this most recent outbreak.
Measures at this time include:
- Eye Protection for all on Cedar at all times. Please disinfect when leaving the unit.
- On-unit activities for Cedar residents only
- twice daily symptom screening for residents
- Prompt isolation of any symptomatic residents
- Staff Cohorting where possible
- Social distancing where possible
- Resident hand hygiene before meals and snacks and whenever possible
- Enhanced Environmental Cleaning on Cedar and in shared spaces in the home
If you have any questions, please connect with Melissa Muir-Clark at ext. 4752
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June 27, 2023 - Cedar Outbreak Update
Share June 27, 2023 - Cedar Outbreak Update on Facebook Share June 27, 2023 - Cedar Outbreak Update on Twitter Share June 27, 2023 - Cedar Outbreak Update on Linkedin Email June 27, 2023 - Cedar Outbreak Update linkCLOSED: This discussion has concluded.Cedar Home remains in a respiratory outbreak with one (1) resident currently isolated with symptoms of cough and hoarseness. We have received the pathogen at this time and it is Rhinovirus. Resident symptoms are mild and resolving fairly quickly at this time. Family members of those affected residents are aware. No General Visitors at this time to Cedar Home Area; essential caregiver at a maximum of two (2) at a time.
We will send updates regularly as we work through this most recent outbreak.
Measures at this time include:
- Eye Protection for all on Cedar at all times. Please disinfect when leaving the unit.
- On-unit activities for Cedar residents only
- twice daily symptom screening for residents
- Prompt isolation of any symptomatic residents
- Staff Cohorting where possible
- Social distancing where possible
- Resident hand hygiene before meals and snacks and whenever possible
- Enhanced Environmental Cleaning on Cedar and in shared spaces in the home
If you have any questions, please connect with Melissa Muir-Clark at ext. 4752
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Infection Control Updates from the Ministry of LTC
Share Infection Control Updates from the Ministry of LTC on Facebook Share Infection Control Updates from the Ministry of LTC on Twitter Share Infection Control Updates from the Ministry of LTC on Linkedin Email Infection Control Updates from the Ministry of LTC linkCLOSED: This discussion has concluded.The Home received notification late Friday, June 23, 2023, that there will be changes to Infection Control practices including masking, isolation, etc. Our team is reviewing the information and will have further details on Thursday, June 29, 2023.
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Dog Show
Share Dog Show on Facebook Share Dog Show on Twitter Share Dog Show on Linkedin Email Dog Show linkCLOSED: This discussion has concluded.Hi All,
Please be advised that the Dog Show has relocated to The Fran Coleman Room at 2:00pm.
Thank you all for participating.
We look forward to meeting all your pups and looking at the great pics everyone sent in.
May the best pup win!!!!
Lauren Eccleston
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June 26, 2023- Cedar Outbreak Update
Share June 26, 2023- Cedar Outbreak Update on Facebook Share June 26, 2023- Cedar Outbreak Update on Twitter Share June 26, 2023- Cedar Outbreak Update on Linkedin Email June 26, 2023- Cedar Outbreak Update linkCLOSED: This discussion has concluded.Cedar Home remains in a respiratory outbreak with one (1) resident currently isolated with symptoms of cough and hoarseness. We have received the pathogen at this time and it is Rhinovirus. Resident symptoms are mild and resolving fairly quickly at this time. Family members of those affected residents are aware. No General Visitors at this time to Cedar Home Area; essential caregiver at a maximum of two (2) at a time.
We will send updates regularly as we work through this most recent outbreak.
Measures at this time include:
- Eye Protection for all on Cedar at all times. Please disinfect when leaving the unit.
- On-unit activities for Cedar residents only
- twice daily symptom screening for residents
- Prompt isolation of any symptomatic residents
- Staff Cohorting where possible
- Social distancing where possible
- Resident hand hygiene before meals and snacks and whenever possible
- Enhanced Environmental Cleaning on Cedar and in shared spaces in the home
If you have any questions, please connect with Melissa Muir-Clark at ext. 4752
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -