The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE – Respiratory Outbreak Declared, November 23, 2024. No General Visitors at this time. Essential caregivers two (2) at a time, only.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE – Respiratory Outbreak Declared, November 23, 2024. No General Visitors at this time. Essential caregivers two (2) at a time, only.
-
Spruce Outbreak Declared Over
Share Spruce Outbreak Declared Over on Facebook Share Spruce Outbreak Declared Over on Twitter Share Spruce Outbreak Declared Over on Linkedin Email Spruce Outbreak Declared Over linkCLOSED: This discussion has concluded.In collaboration with Public Health the Spruce outbreak has been declared over as of November 16, 2022. Cedar, Oak and Birch remain in outbreak status at this time.
-
Outbreak Update November 15, 2022
Share Outbreak Update November 15, 2022 on Facebook Share Outbreak Update November 15, 2022 on Twitter Share Outbreak Update November 15, 2022 on Linkedin Email Outbreak Update November 15, 2022 linkCLOSED: This discussion has concluded.Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
We have now placed N95 masks in the front vestibule. Please take one before you enter if visiting on a unit that requires one (Birch, Cedar, Spruce or Oak). This will help reduce un-necessary waste.
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.
At this time, Spruce, Cedar, Oak and Birch remains in outbreak with COVID and other pathogens. Birch virus has been detected as Rhinovirus as well as one (1) COVID case. Oak has a number of residents that are negative for COVID and therefore testing is underway with Public Health.
Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.
Cedar cases at this time: 25
Spruce cases at this time: 2
Oak cases at this time: 15
Birch cases at this time: 5
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the unit is N95 and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
-
Outbreak Update November 14, 2022
Share Outbreak Update November 14, 2022 on Facebook Share Outbreak Update November 14, 2022 on Twitter Share Outbreak Update November 14, 2022 on Linkedin Email Outbreak Update November 14, 2022 linkCLOSED: This discussion has concluded.Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
At this time, Spruce, Cedar, Oak and Birch remains in outbreak with COVID and other pathogens (not influenza, as this was ruled out last week). Birch virus has been detected as Rhinovirus as well as one (1) COVID case.
Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.
Cedar cases at this time: 25
Spruce cases at this time: 2
Oak cases at this time: 13
Birch cases at this time: 7
The following is direction from Public Health at this time:
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the unit is N95 and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
-
Rejuvenated Sign for The Home
Share Rejuvenated Sign for The Home on Facebook Share Rejuvenated Sign for The Home on Twitter Share Rejuvenated Sign for The Home on Linkedin Email Rejuvenated Sign for The Home linkCLOSED: This discussion has concluded.We would like to thank our residents and activities team who give our home's sign new life with beautiful paint work.
Thank you and great job team!
-
Remembrance Day
Share Remembrance Day on Facebook Share Remembrance Day on Twitter Share Remembrance Day on Linkedin Email Remembrance Day linkCLOSED: This discussion has concluded.On Remembrance Day we honour those who gave their lives to serve our country
-
Cedar, Spruce, Oak & Birch Outbreak Update November 11, 2022
Share Cedar, Spruce, Oak & Birch Outbreak Update November 11, 2022 on Facebook Share Cedar, Spruce, Oak & Birch Outbreak Update November 11, 2022 on Twitter Share Cedar, Spruce, Oak & Birch Outbreak Update November 11, 2022 on Linkedin Email Cedar, Spruce, Oak & Birch Outbreak Update November 11, 2022 linkCLOSED: This discussion has concluded.Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.
At this time, Spruce, Cedar, Oak and Birch remains in outbreak with COVID and other pathogens (not influenza, as this was ruled out last week). Oak home area outbreak was declared November 8, 2022, for residents with COVID and Birch outbreak was declared November 10, 2022, for residents with unknown respiratory virus. Testing is underway with Public Health.
Residents have respiratory symptoms that include nasal congestion, cough, lethargy, sore throat and/or mild fever.
Cedar cases at this time: 25
Spruce cases at this time: 2
Oak cases at this time: 9
Birch cases at this time: 6
The following is direction from Public Health at this time:
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident in the affected home areas.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required personal protective equipment (PPE) when on the unit is N95 and eye protection.
- The required PPE for isolated residents is droplet contact precautions including N95, eye protection, gowns and gloves.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
-
Respiratory Outbreak Declared Birch Home Area- November 10, 2022
Share Respiratory Outbreak Declared Birch Home Area- November 10, 2022 on Facebook Share Respiratory Outbreak Declared Birch Home Area- November 10, 2022 on Twitter Share Respiratory Outbreak Declared Birch Home Area- November 10, 2022 on Linkedin Email Respiratory Outbreak Declared Birch Home Area- November 10, 2022 linkCLOSED: This discussion has concluded.In accordance with Public Health, Oak Home Area as now been placed into a Respiratory outbreak with four (4) residents being symptomatic. All individuals entering the home area are required to wear N95 masks and eye protection in this home area.
No General Visitors at this time, only Essential Caregivers and a maximum of two (2) at a time.
Please continue to wear your PPE, sanitize your hands, monitor yourself for symptoms and not visit if you are sick.
-
Outbreak Update November 9, 2022
Share Outbreak Update November 9, 2022 on Facebook Share Outbreak Update November 9, 2022 on Twitter Share Outbreak Update November 9, 2022 on Linkedin Email Outbreak Update November 9, 2022 linkCLOSED: This discussion has concluded.Outbreak update for November 9, 2022:
- Spruce: two (2) COVID Positive residents on isolation
- Cedar: twenty-five (25) COVID Positive Residents on isolation
- Oak: four (4) COVID Positive Residents on isolation
No General Visitors, only Essential Caregivers at a maximum of two (2) at a time for each resident to the Spruce, Oak and Cedar home areas.
The following enhanced measures have been implemented:
- Symptomatic residents are in isolation on droplet/contact precautions
- Enhanced cleaning of high touch surfaces twice per day
- Surveillance of residents to identify any changes or development of symptoms
- The required PPE when on the unit is surgical mask and eye protection.
- The required PPE for isolated residents is droplet contact precautions including surgical mask, eye protection, gowns and gloves.
- N95s required in Cedar and Spruce.
- Please watch for signage on isolated resident's doors.
Please reach out if you have any questions in Melissa Muir-Clark at the home.
-
Physiotherapist Change
Share Physiotherapist Change on Facebook Share Physiotherapist Change on Twitter Share Physiotherapist Change on Linkedin Email Physiotherapist Change linkCLOSED: This discussion has concluded.Nadeem Mohammed’s last day will be November 11, 2022. Nadeem has taken a position closer to home and we would like to thank him for his time with us.
Reza Tayyebi, will be starting with us later this week or early next week. Reza is local to the area and is looking forward to working at the Pines.
We wish Nadeem well in his new position and welcome Reza to the team!
-
COVID-19 Outbreak Declared Oak Home Area November 8, 2022
Share COVID-19 Outbreak Declared Oak Home Area November 8, 2022 on Facebook Share COVID-19 Outbreak Declared Oak Home Area November 8, 2022 on Twitter Share COVID-19 Outbreak Declared Oak Home Area November 8, 2022 on Linkedin Email COVID-19 Outbreak Declared Oak Home Area November 8, 2022 linkCLOSED: This discussion has concluded.In accordance with Public Health, Oak Home Area as now been placed into a COVID-19 outbreak with two (2) residents testing positive and another resident being symptomatic. All individuals entering the home area are required to wear N95 masks and eye protection in this home area.
No General Visitors at this time, only essential caregivers and a maximum of two (2) at a time.
Please continue to wear your PPE, sanitize your hands, monitor yourself for symptoms and not visit if you are sick.
2024 Resident and Family Engagement Survey
Follow Project
Family Council
-
2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
-
2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
-
December 04 2024
-
December 05 2024
-
December 05 2024
-
December 17 2024
-
January 07 2025
Diversity Calendars
-
2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
-
Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
-
Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -