The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

  • Resident Health and Wellbeing Newsletter

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  • Ministry of Long-Term Care: October Webinar Opportunity for Residents and Supportive Partners

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    Building a Culture of Safety Through Resident and Family Engagement

    Wednesday, October 16th at 2:00 – 3:00pm, EST

    Join members of the OARC team as we welcome representatives from the Institute for Safe Medication Practices Canada (ISMP Canada) to discuss the important role that residents can play in supporting medication safety in their long-term care homes. Our guests will share related resources and provide examples of how residents and families are being engaged in a provincial medication safety initiative.

    Register here:

    https://us06web.zoom.us/webinar/register/WN_PSLMqUvWSNiM7gHphv9rpg

    The Ministry of Long-Term Care does not endorse or sponsor specific learning and education activities. All long-term care sector associations play important roles in contributing to the goals of quality of life and quality of care in Ontario’s long-term care homes.

  • The Physiotherapy Services Provider will be Changing on November 1, 2024

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    The District of Muskoka and the Long Term Care homes completed a Request for Proposal (RFP) related to physiotherapy services for the Pines and Fairvern LTC Homes. After the evaluation was complete, it was noted that the successful bidder was Achieva Health. Achieva is one of the largest providers of rehabilitation services in Ontario, with over 1, 000 clinical and support staff providing comprehensive services to Community Clinics, Long Term Care, Retirement Homes, and in individuals' homes. we would like to thank Lifemark Physiotherapy for their time with us. We will be working with Achieva to transition everything over the coming weeks.

  • Maple Home Area Outbreak Update October 11, 2024

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    In collaboration with Public Health, the Maple Home Area remains in a Respiratory Outbreak. We have had no further resident cases in the last 24 hours. We currently have three (3) active residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice and one (1) resolved case. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • Limit of two (2) essential caregivers at a time in Maple Home Area only
    • No General Visitors to Maple Home Area

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to stephanie.albert@muskoka.on.ca.

    Stephanie Albert RPN, IPAC Lead

  • Maple Respiratory Outbreak Update October 10, 2024

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    In collaboration with Public Health, the Maple Home Area remains in a Respiratory Outbreak currently. We have had no further resident cases added to the Maple Outbreak in the last 24 hours. With one of the cases being resolved. We currently have three (3) active residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • Limit of two (2) essential caregivers at a time in Maple Home Area only
    • No General Visitors to Maple Home Area

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to stephanie.albert@muskoka.on.ca.

    Stephanie Albert RPN, IPAC Lead

  • Maple Respiratory Outbreak Update October 9, 2024

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    In collaboration with Public Health, the Maple Home Area remains in a Respiratory Outbreak at this time. We have added one resident case in the last 24 hours with four (4) active residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • Limit of two (2) essential caregivers at a time in Maple Home Area only
    • No General Visitors to Maple Home Area

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please reach out to stephanie.albert@muskoka.on.ca

    Stephanie Albert, IPAC Lead

  • Respiratory Outbreak Declared Maple Home Area October 8, 2024

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    In collaboration with Public Health, the Maple Home Area has declared a Respiratory Outbreak with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Maple Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Maple Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • Limit of two (2) essential caregivers at a time in Maple Home Area only
    • No General Visitors to Maple Home Area

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please contact Stephanie Albert, IPAC Lead.

    Thank you

  • Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff

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    We received notification on October 7th, 2024, that work has been delayed and will be starting on Tuesday.

    We apologize for any inconvenience.

    Thank you,
    Jenn




    October 3, 2024

    Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff

    RE: Access Modifications to Rear Parking Lot and Fire Route

    Between: Monday, October 7 to Wednesday, October 9, 2024, starting at 7am

    Between Monday, October 7th to Wednesday, October 9, 2024, and commencing at 7am the sanitary site servicing will be completed to 100 Pine Street which will result in modifications to access to the rear parking areas and use of the fire route. The contractor has consulted the local Fire Dept on these temporary access modifications to the fire route for approval. Refer to the attached traffic control drawing for work areas, accesses and schedule below:

    Monday, October 7- Access lanes and sidewalk to rear parking lot will be closed for use. Staff and residents to access parking via The Pines rear access road (Green areas). Staff parking at The Pines will be reduced by one or two spaces to accommodate excavation equipment in use in the adjoining work area.

    Tuesday, October 8- Access lanes to rear parking lot will be reduced to one lane. Sidewalk will be closed for safety precautions. Fire route along the rear of The Pines will be blocked off on this date. Staff parking at The Pines will be reduced by one or two spaces to accommodate excavation equipment in use in the work area.

    Wednesday, October 9- Both access lanes to the rear parking lot will be restored to two lane traffic. Fire route at rear of The Pines will be blocked off on this date. If all connections go as planned, access to rear parking and fire route will be restored to normal operations at end of day, unless there are any unforeseen conditions beyond our control which may overlap into Thursday.

    Temporary barricades and traffic control signage/equipment will be in place during this work to provide direction. It is recommended to keep your windows closed on these dates to reduce noise and/or dust into living units. It is suggested that vehicles avoid the rear parking areas due to construction on these dates and suggests using parking on Pine Street as an alternative if possible.

    All residents and visitors are requested to use the main entrance to access and exit McVittie Place and municipal sidewalks during this time to further minimize risk and avoid the construction area. For your safety, please obey all posted signage during construction. Residents are reminded not to go beyond any marked or fenced work areas as a safety precaution at any time. Thank you in advance for your cooperation.

    Should you have any questions regarding this project please call the following number:

    Business Hours: (705) 645-2100, Extension 4510

    Monday to Friday 8:30 a.m. to 4:30 p.m.

    Sincerely,

    Shannon Lockwood

    Capital Project Coordinator



  • Ministry of Long-Term Care: October Webinar Opportunities for Residents and Supportive Partners

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    NEW: October 4, 2024 - October Webinar Opportunities for Residents and Supportive Partners

    Fall Updates with Ministry Guests: Resident Information Session with Live Q&A

    Wednesday, October 9th at 2:00pm – 3:00pm, EST

    Join the Ontario Association of Residents’ Councils (OARC) as we welcome special guests from the Ministry of Long-Term Care for a fall information session including updates about vaccination and other respiratory preparedness measures. Resident participants are encouraged to submit questions related to the webinar scope in advance through registration and will have an opportunity to have their questions answered live.

    Register here:

    https://us06web.zoom.us/webinar/register/WN_cTs7A6NGRgylsPJGcIdpfw#/registration

    *Please note that Family Councils Ontario will be hosting a similar information session for family caregivers on Thursday, October 10th at 10am. Please use this link to pre-register.

    Details regarding a French information session for residents and families will be circulated at a later date.

    Building a Culture of Safety Through Resident and Family Engagement

    Wednesday, October 16th at 2:00 – 3:00pm, EST

    Join members of the OARC team as we welcome representatives from the Institute for Safe Medication Practices Canada (ISMP Canada) to discuss the important role that residents can play in supporting medication safety in their long-term care homes. Our guests will share related resources and provide examples of how residents and families are being engaged in a provincial medication safety initiative.

    Register here:

    https://us06web.zoom.us/webinar/register/WN_PSLMqUvWSNiM7gHphv9rpg

    The Ministry of Long-Term Care does not endorse or sponsor specific learning and education activities. All long-term care sector associations play important roles in contributing to the goals of quality of life and quality of care in Ontario’s long-term care homes.

  • Meals with Your Loved One

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    supporting image

    If you are interested in having a meal with your loved one. Tickets can be purchased at the front office the day before. Meals are five (5) dollars for breakfast and lunch and ten (10) dollars for dinner. You can also call the home if you would like to reserve your meal with your loved one.

Page last updated: 21 Nov 2024, 12:15 PM