The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Respiratory Outbreak Declared Cedar Home Area
Share Respiratory Outbreak Declared Cedar Home Area on Facebook Share Respiratory Outbreak Declared Cedar Home Area on Twitter Share Respiratory Outbreak Declared Cedar Home Area on Linkedin Email Respiratory Outbreak Declared Cedar Home Area linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Cedar home area has declared a Respiratory Outbreak as of March 1, 2023. Five (5) residents with respiratory symptoms (cough, sore throat, lethargy, etc.) noted today. Resident testing is underway. We will provide updates as soon as they are available.
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Enteric Outbreak Declared Oak Home Area
Share Enteric Outbreak Declared Oak Home Area on Facebook Share Enteric Outbreak Declared Oak Home Area on Twitter Share Enteric Outbreak Declared Oak Home Area on Linkedin Email Enteric Outbreak Declared Oak Home Area linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Oak home area has declared an enteric outbreak as of March 1, 2023. A few residents with enteric symptoms were noted over the course of the last 3 days and the home connected with Public Health on February 28, 2023. We will provide updates as soon as they are available.
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February Family Zoom Meeting Hosted by Family Council Recording
Share February Family Zoom Meeting Hosted by Family Council Recording on Facebook Share February Family Zoom Meeting Hosted by Family Council Recording on Twitter Share February Family Zoom Meeting Hosted by Family Council Recording on Linkedin Email February Family Zoom Meeting Hosted by Family Council Recording linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the meeting last evening. Please click on the recording below if you wish to watch it.
Hope to see you on March 15, 2023, at the next meeting.
Family Zoom Meeting Hosted by Family Council Recording
Passcode: %49i%JyQ
Family Council January 2023 Minutes
Administrator's January 2023 Family Update
ADOC's The Pines Care Planning Presentation January 18, 2023
Describing Outcome Scales (RAI-MDS 2.0)- 1
HS- 1 - 2023 - 6- Results of an Abuse Investigation for The Pines Long-Term Care Home
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Family & Resident Craft Event
Share Family & Resident Craft Event on Facebook Share Family & Resident Craft Event on Twitter Share Family & Resident Craft Event on Linkedin Email Family & Resident Craft Event linkCLOSED: This discussion has concluded. -
Nursing Leadership Team Update
Share Nursing Leadership Team Update on Facebook Share Nursing Leadership Team Update on Twitter Share Nursing Leadership Team Update on Linkedin Email Nursing Leadership Team Update linkCLOSED: This discussion has concluded.I wanted to provide an update related to the Nursing Leadership Team. Tara MacLellan is moving on from the Pines at this time, effective January 31, 2023, and we wish her well in her future endeavors. Please see myself, Jennifer Carriere, or Kim Sander if needed until the recruitment process is determined.
Thank you
Jennifer Ridgley
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January Family Zoom Meeting Hosted by Family Council Recording
Share January Family Zoom Meeting Hosted by Family Council Recording on Facebook Share January Family Zoom Meeting Hosted by Family Council Recording on Twitter Share January Family Zoom Meeting Hosted by Family Council Recording on Linkedin Email January Family Zoom Meeting Hosted by Family Council Recording linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the meeting last evening. Please click on the recording below if you wish to watch it. Hope to see you on February 15, 2023, at the next meeting.
Family Zoom Meeting Hosted by Family Council Recording
Passcode: ?yzRNW8?
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Maple Outbreak Declared Over January 19, 2023
Share Maple Outbreak Declared Over January 19, 2023 on Facebook Share Maple Outbreak Declared Over January 19, 2023 on Twitter Share Maple Outbreak Declared Over January 19, 2023 on Linkedin Email Maple Outbreak Declared Over January 19, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Maple COVID and Respiratory Outbreak has been declared over as of January 19, 2023. General visitors are now able to enter the home area.
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January 18, 2023- Outbreak Update
Share January 18, 2023- Outbreak Update on Facebook Share January 18, 2023- Outbreak Update on Twitter Share January 18, 2023- Outbreak Update on Linkedin Email January 18, 2023- Outbreak Update linkCLOSED: This discussion has concluded.The Maple Home Area remains in Covid -19 Outbreak and Unknown Respiratory Outbreak at this time.
Currently, there are three (3) isolated Covid Positive residents.
Enhanced Infection Control Measures at this time include:
- No general visitors to Maple Home Area at this time. Two (2)Essential Caregivers at a time.
- Increased Personal Protective Equipment audits and hand hygiene audits
- Twice daily symptom screening on Maple unit
- Staff cohorting where possible
- Mandatory N95 masks and eye protection at all times on Maple
- Eye protection and surgical masks on Birch
- Twice daily cleaning of high-touch surfaces.
- NEW-When leaving Maple, please change your N95 masks to surgical masks.
- NEW-Disinfecting station for your goggles outside of Maple
Please reach out to Melissa Muir-Clark, IPAC Lead, if you have any questions.
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Resources for Patients, Family Members, and Caregivers
Share Resources for Patients, Family Members, and Caregivers on Facebook Share Resources for Patients, Family Members, and Caregivers on Twitter Share Resources for Patients, Family Members, and Caregivers on Linkedin Email Resources for Patients, Family Members, and Caregivers linkCLOSED: This discussion has concluded. -
January 17, 2023- Outbreak Update
Share January 17, 2023- Outbreak Update on Facebook Share January 17, 2023- Outbreak Update on Twitter Share January 17, 2023- Outbreak Update on Linkedin Email January 17, 2023- Outbreak Update linkCLOSED: This discussion has concluded.The Maple Home Area remains in Covid -19 Outbreak and Unknown Respiratory Outbreak at this time.
Currently, there are seven (7) isolated Covid Positive residents and three (3) other isolated symptomatic residents with an unknown pathogen.
Enhanced Infection Control Measures at this time include:
- No general visitors to Maple Home Area at this time. Two (2)Essential Caregivers at a time.
- Increased Personal Protective Equipment audits and hand hygiene audits
- Twice daily symptom screening on Maple unit
- Staff cohorting where possible
- Mandatory N95 masks and eye protection at all times on Maple
- Eye protection and surgical masks on Birch
- Twice daily cleaning of high-touch surfaces.
- NEW-When leaving Maple, please change your N95 masks to surgical masks.
- NEW-Disinfecting station for your goggles outside of Maple
Please reach out to Melissa Muir-Clark, IPAC Lead, if you have any questions.
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -