The Pines Resident & Family Portal

The Birch Home Area remains in a COVID outbreak at this time. There are currently, seventeen (17) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch residents only
• twice daily symptom screening for residents on Birch
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch residents only
• twice daily symptom screening for residents on Birch
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch residents only
• twice daily symptom screening for residents on Birch
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Enhanced surveillance in the Cedar Home Area has been lifted. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch residents only
• twice daily symptom screening for residents on Birch
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty-one (21) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch and Cedar residents only
• twice daily symptom screening for residents on Birch and Cedar
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch and Cedar residents only
• twice daily symptom screening for residents on Birch and Cedar
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

FINAL UPDATE

All phone lines and voicemails are working as they should.

Please let us know if you have any concerns when contacting the home.

UPDATE

We are now able to leave a voicemail for everyone. However, we are still working on gaining access to check these voicemails. IT is aware of and checking our server and connections.

***Attention***

This morning we came into all voicemails being logged out and when trying to log in, said the server was not configured. We have a call into IT to look into the issue, and I will update you with any information I receive.

Please Note**

• Phones will ring continuously until you hang up.
• You cannot leave or check voicemails.
• You may still use the phones for regular incoming and outgoing calls.

Thank you for being so patient with this matter.

The Birch Home Area remains in a COVID outbreak at this time. There are currently, twenty (20) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch and Cedar residents only
• twice daily symptom screening for residents on Birch and Cedar
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time. There are currently, nineteen (19) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch and Cedar residents only
• twice daily symptom screening for residents on Birch and Cedar
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752

The Birch Home Area remains in a COVID outbreak at this time.There are currently, seventeen (17) residents positive. Cedar Home Area has been placed in enhanced surveillance related to one (1) COVID case. Family members of those affected residents as aware. No General Visitors at this time to Birch Home Area; essential caregiver at a maximum of two (2) at a time. Visting is not impacted in Cedar at this time.

We will send updates regularly as we work through this most recent outbreak.

Measures at this time include:

• N95 Masks for all on Birch with removal upon exit. Please change into a clean surgical mask when leaving the unit.
• Eye Protection for all on Birch at all times. Please disinfect when leaving the unit.
• On-unit activities for Birch and Cedar residents only
• twice daily symptom screening for residents on Birch and Cedar
• Prompt isolation of any symptomatic residents
• Staff Cohorting where possible
• Social distancing where possible
• Resident hand hygiene before meals and snacks and whenever possible
• Enhanced Environmental Cleaning on Birch, Cedar, and in shared spaces in the home

If you have any questions, please connect with Melissa Muir-Clark at ext. 4752