The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024
Share Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 on Facebook Share Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 on Twitter Share Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 on Linkedin Email Respiratory Outbreak Update Oak & Cedar Home Areas April 19, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Infection Prevention & Control Education: Four Moments of Hand Hygiene
Share Infection Prevention & Control Education: Four Moments of Hand Hygiene on Facebook Share Infection Prevention & Control Education: Four Moments of Hand Hygiene on Twitter Share Infection Prevention & Control Education: Four Moments of Hand Hygiene on Linkedin Email Infection Prevention & Control Education: Four Moments of Hand Hygiene linkCLOSED: This discussion has concluded.As part of our continuing IPAC education program requirement, we wanted to review Four Moments of Hand Hygiene.
The four moments include:
1. Moment 1: BEFORE first touching the resident or their environment
2. Moment 2: BEFORE aseptic procedures
3. Moment 3: AFTER body fluid exposure risk
4. Moment 4: AFTER touching the resident or their environment
As part of the 4 Moments of Hand Hygiene, an assessment should be done to determine the resident and health care environments.
Please take a look at the attached documents with frequently asked questions such as what Hand Hygiene moments, when, and how to perform Hand Hygiene among other concerns.
Please reach out to our IPAC Lead, John at john.iskander@muskoka.on.ca with any questions you may have.
Public Health Frequently Asked Questions Four Moments of Hand Hygiene
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Family Council Lead for The Home
Share Family Council Lead for The Home on Facebook Share Family Council Lead for The Home on Twitter Share Family Council Lead for The Home on Linkedin Email Family Council Lead for The Home linkCLOSED: This discussion has concluded.We are happy to report that we now have a Family Council Lead, Delynne Patterson. We will have formal Family Council Meetings starting again in May. Watch for more information regarding the Family Council and the education session for May.
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April Monthly Family Update Meeting Recording
Share April Monthly Family Update Meeting Recording on Facebook Share April Monthly Family Update Meeting Recording on Twitter Share April Monthly Family Update Meeting Recording on Linkedin Email April Monthly Family Update Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those who could attend the Family Update Meeting on Wednesday evening. We are happy to report that we now have a Family Council Lead, Delynne Patterson. We will have formal Family Council Meetings starting again in May. Watch for more information regarding the Family Council and the education session for May. The recording and presentations are below from the meeting last evening. Thank you to Steve Files, Environmental Manager, for his overview, education, and answering questions.
Passcode: P^BV6*F&
Presentation:
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Respiratory Outbreak Update Cedar & Oak Home Area- April 18, 2024
Share Respiratory Outbreak Update Cedar & Oak Home Area- April 18, 2024 on Facebook Share Respiratory Outbreak Update Cedar & Oak Home Area- April 18, 2024 on Twitter Share Respiratory Outbreak Update Cedar & Oak Home Area- April 18, 2024 on Linkedin Email Respiratory Outbreak Update Cedar & Oak Home Area- April 18, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Respiratory Outbreak Update Cedar & Oak Home Areas- April 17, 2024
Share Respiratory Outbreak Update Cedar & Oak Home Areas- April 17, 2024 on Facebook Share Respiratory Outbreak Update Cedar & Oak Home Areas- April 17, 2024 on Twitter Share Respiratory Outbreak Update Cedar & Oak Home Areas- April 17, 2024 on Linkedin Email Respiratory Outbreak Update Cedar & Oak Home Areas- April 17, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with one (1) resident showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of six (6) residents affected. Family members of those residents affected have been notified. Test results show Influenza A for one resident and Human Coronavirus for another.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024
Share Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024 on Facebook Share Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024 on Twitter Share Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024 on Linkedin Email Respiratory Outbreak Update- Cedar and Oak Home Areas April 16, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of five (5) residents affected. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Respiratory Outbreak Update Cedar & Oak- April 15, 2024
Share Respiratory Outbreak Update Cedar & Oak- April 15, 2024 on Facebook Share Respiratory Outbreak Update Cedar & Oak- April 15, 2024 on Twitter Share Respiratory Outbreak Update Cedar & Oak- April 15, 2024 on Linkedin Email Respiratory Outbreak Update Cedar & Oak- April 15, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. There have been a total of five (5) residents affected. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024
Share Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024 on Facebook Share Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024 on Twitter Share Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024 on Linkedin Email Respiratory Outbreak Oak & Cedar Home Areas April 14, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with five (5) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Respiratory Outbreak Continues for Cedar and Oak Home Areas April 13, 2024
Share Respiratory Outbreak Continues for Cedar and Oak Home Areas April 13, 2024 on Facebook Share Respiratory Outbreak Continues for Cedar and Oak Home Areas April 13, 2024 on Twitter Share Respiratory Outbreak Continues for Cedar and Oak Home Areas April 13, 2024 on Linkedin Email Respiratory Outbreak Continues for Cedar and Oak Home Areas April 13, 2024 linkCLOSED: This discussion has concluded.The Oak and Cedar Home Areas remain in a Respiratory Outbreak with five (5) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health.
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak & Cedar Home Areas
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Oak and Cedar Home Areas
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak & Cedar home areas
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -