The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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March Virtual Family Meeting Recording
Share March Virtual Family Meeting Recording on Facebook Share March Virtual Family Meeting Recording on Twitter Share March Virtual Family Meeting Recording on Linkedin Email March Virtual Family Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those who attended the meeting this week. We were provided education on the Palliative Program in the home. Thank you, Andrea and Natasha, for providing us with information. Below is the link to watch the recording of the meeting and the links to the presentations.
March 2024 Family Zoom Meeting Recording
Passcode: !90N#Vtm
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Family Council Lead for The Home
Share Family Council Lead for The Home on Facebook Share Family Council Lead for The Home on Twitter Share Family Council Lead for The Home on Linkedin Email Family Council Lead for The Home linkCLOSED: This discussion has concluded.We currently do not have a formal Family Council lead in the home. If you are interested, please connect with Jennifer Ridgley at jennifer.ridgley@muskoka.on.ca. Would you like more information about Family Council or how to get started? click here:: https://fco.ngo/resources/how-to-start-a-family-council
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Oak Outbreak Update March 21, 2024
Share Oak Outbreak Update March 21, 2024 on Facebook Share Oak Outbreak Update March 21, 2024 on Twitter Share Oak Outbreak Update March 21, 2024 on Linkedin Email Oak Outbreak Update March 21, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Outbreak Update March 20, 2024
Share Oak Outbreak Update March 20, 2024 on Facebook Share Oak Outbreak Update March 20, 2024 on Twitter Share Oak Outbreak Update March 20, 2024 on Linkedin Email Oak Outbreak Update March 20, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Oak Outbreak Update March 19, 2024
Share Oak Outbreak Update March 19, 2024 on Facebook Share Oak Outbreak Update March 19, 2024 on Twitter Share Oak Outbreak Update March 19, 2024 on Linkedin Email Oak Outbreak Update March 19, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Ginger's Retirement
Share Ginger's Retirement on Facebook Share Ginger's Retirement on Twitter Share Ginger's Retirement on Linkedin Email Ginger's Retirement linkCLOSED: This discussion has concluded.Ginger’s Retirement Celebration will be on Wednesday, March 27th at 2 pm in the Celebration Diningroom. Please stop by to have a snack and drink and wish Ginger well on her retirement.
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Oak Outbreak Update March 18, 2024
Share Oak Outbreak Update March 18, 2024 on Facebook Share Oak Outbreak Update March 18, 2024 on Twitter Share Oak Outbreak Update March 18, 2024 on Linkedin Email Oak Outbreak Update March 18, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (5) five residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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We Need Your Feedback!
Share We Need Your Feedback! on Facebook Share We Need Your Feedback! on Twitter Share We Need Your Feedback! on Linkedin Email We Need Your Feedback! linkCLOSED: This discussion has concluded.Thank you for taking part in our 2023 Resident & Family Engagement Survey. We have carefully reviewed the feedback provided by you, and we would like to ask a few more questions to assist us in preparing our annual quality improvement plan. Your feedback is essential to us.
We would appreciate it if you could take a couple of minutes to answer six (6) more questions by clicking on the link provided below. We value your time and effort and thank you for your participation.
https://www.engagemuskoka.ca/embeds/projects/20047/survey-tools/45360
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Oak Respiratory Outbreak Update March 15, 2024
Share Oak Respiratory Outbreak Update March 15, 2024 on Facebook Share Oak Respiratory Outbreak Update March 15, 2024 on Twitter Share Oak Respiratory Outbreak Update March 15, 2024 on Linkedin Email Oak Respiratory Outbreak Update March 15, 2024 linkCLOSED: This discussion has concluded.The Oak Home Area remains in a Respiratory Outbreak with five (5) residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).
The following infection control measures are to be implemented or continued at this time:
- Masks and eye protection to be worn in the Oak Home Area
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on the unit.
- Limit of two (2) essential caregivers at a time
- No General Visiting to Oak home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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CareRx Resident Health & Wellbeing Newsletter
Share CareRx Resident Health & Wellbeing Newsletter on Facebook Share CareRx Resident Health & Wellbeing Newsletter on Twitter Share CareRx Resident Health & Wellbeing Newsletter on Linkedin Email CareRx Resident Health & Wellbeing Newsletter linkCLOSED: This discussion has concluded.
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -