The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Oak and Cedar Outbreak Update, July 9, 2024

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    CLOSED: This discussion has concluded.

    The Oak and Cedar Home Area is in a Rhinovirus and COVID Outbreak with eight (8) active resident cases, two (2) resolved cases, and ten (10) total resident cares. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks or N95 Masks in both Home Areas (N95 Masks must be worn in the COVID-affected resident rooms) * N95 masks are highly recommended

    • Ensure the Public Health 4 moments of Hand Hygiene are followed

    • Resident's Hand Hygiene before all meals and regularly throughout the day

    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room

    • Residents are to remain in the affected home area at this time to reduce the risk of spread

      • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.

    • Twice daily respiratory symptom screening in Oak and Cedar Home Areas

    • Immediate isolation of any residents with new symptom onset

    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.

    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time

    • Limit of two (2) essential caregivers at a time in Cedar and Oak Home Areas only

    • No General Visiting to Cedar and Oak Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Oak and Cedar Outbreak Update, July 8, 2024

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    CLOSED: This discussion has concluded.

    The Cedar Home Area remains in a COVID Outbreak with three (3) resident cases, currently.

    The Oak Home Area remains in a Rhinovirus Respiratory Outbreak, we have added two (2) resident cases overnight with a total of six (6) resident cases, currently.

    Family members of those residents affected have been notified.

    Maple Home area has been lifted from Heightened Surveillance as of today.

    The following infection control measures are to be implemented or continued at this time:

    • Surgical Masks to be worn in the Oak Area

    • Surgical Masks or N95 Masks in the Cedar Home Area (N95 Masks must be worn in the affected resident rooms)

    • Residents are to remain in the unit at this time to reduce the risk of spread (Oak and Cedar unit only at this time)
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Area

    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
    • Limit of two (2) essential caregivers at a time in Oak and Cedar Home Areas only
    • No General Visiting to Oak and Cedar Home Areas

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752.

  • COVID Outbreak Declared on the Cedar Home Area, July 6, 2024

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Cedar Home Area has declared a COVID Outbreak with three (3) residents testing positive at this time. Family members of those residents affected have been notified. Oak Home Area remains in an unknown respiratory outbreak with four (4) resident cases. Testing is pending with Public Health. Maple Home area remains under Heightened Surveillance with one (1) resident case of respiratory illness.

    The following infection control measures are to be implemented or continued at this time:

    • Masks to be worn in the Oak and Maple Home Areas

    • Surgical Masks or N95 Masks in the Cedar Home Area (N95 Masks must be worn in the affected resident rooms)

    • Residents are to remain in the unit at this time to reduce the risk of spread (Oak and Cedar unit only at this time)
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak and Cedar Home Area

    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
    • Limit of two (2) essential caregivers at a time in Oak and Cedar Home Areas only
    • No General Visiting to Oak and Cedar Home Areas

    We will continue to provide updates as we move through the outbreaks.

    If you have any questions please contact Kim Sander, DOC, ext. 4861 for the remainder of this week and then John Iskander, IPAC Lead at ext. 4752 starting July 8th, 2024

  • The Pines July Family Council Meeting

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    CLOSED: This discussion has concluded.

    If you have questions and would like to find out more about Family Council. Please reach out to Delynne Patterson (Famly Council Chair) at delynne.patterson@gmail.com or Jennifer Ridgley (Administrator for the Pines) at jennifer.ridgley@muskoka.on.ca

    Family Council meeting for July will be in-person & virtual:

    • When: July 17th, 2024
    • Time: 6:30 pm
    • Location: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    Meeting ID: 829 4229 6115

    Passcode: 656014

    • Refreshments will be served

    We look forward to seeing you there!

    Family Councils Ontario

  • Front Door Safety for Residents

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    CLOSED: This discussion has concluded.

    For the safety of our residents, please only use the accessibility button if truly needed. Several residents have followed staff and visitors out when they used the accessibility button when it wasn’t needed.

    Thank you for your consideration

  • The District of Muskoka- Inclusive Language Guide

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    CLOSED: This discussion has concluded.
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    The District of Muskoka (District) is committed to being an inclusive workplace that is free from discrimination, hate, and racism, that welcomes and celebrates diversity, and that strives for equity in all practices, programs, and services – both as an employer and service provider. Our team is in the process of rolling this guide out to staff at this time. We hope that you will help to support an inclusive environment.

    This Inclusive Language Guide was developed to help support this vision and help staff feel confident when working with diverse clients, customers, colleagues, and community members. Inclusive language is language that is free from words, phrases, or tones that reflect prejudiced, stereotyped, or discriminatory views of particular people or groups. It is also language that does not deliberately or inadvertently exclude people from feeling respected and accepted.

    Using inclusive language helps us honour the District’s corporate values of Respect, Innovation, Service, and Equity (RISE). It also honours the values that reflect Inclusion, Diversity, Equity and Anti-racism/Anti-hate (IDEA) which are respect, learning, change, and safety.


    The importance of inclusive language:

    https://www.youtube.com/watch?v=FQMCQ7Bx6d0


    Link to the Guide:

    Inclusive Language Pocket Guide

  • Fall Program Information

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    CLOSED: This discussion has concluded.

    Fall and injury prevention is a focus for our entire team. We provide education upon orientation, yearly, and regularly to our team members. Below is one of the guides our team uses to help us with fall prevention for all the residents in the home. If you have questions, please reach out to Natasha Thompson, Clinical Lead at ext. 4852


  • Oak Home Area Respiratory Outbreak Update, July 5, 2024

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    CLOSED: This discussion has concluded.

    The Oak Home Area remains in a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health. Maple Home area remains under Heightened Surveillance with one (1) resident care.

    The following infection control measures are to be implemented or continued at this time:

    • Masks to be worn in the Oak and Maple Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread (Oak unit only at this time)
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak Home Area
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
    • Limit of two (2) essential caregivers at a time in Oak only
    • No General Visiting to Oak home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact Kim Sander, DOC, ext. 4861 for the remainder of this week and then John Iskander, IPAC Lead at ext. 4752 starting July 8th, 2024

  • Respiratory Outbreak Declared July 4, 2024 on Oak Home Area

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    CLOSED: This discussion has concluded.
    In collaboration with Public Health, the Oak Home Area has declared a Respiratory Outbreak with four (4) residents showing symptoms such as cough, runny nose, nasal congestion, and/or fever. Family members of those residents affected have been notified. We are currently waiting on test results from Public Health. Maple Home area remains under Heightened Surveillance with one (1) resident care.
    The following infection control measures are to be implemented or continued at this time:
    • Masks to be worn in the Oak and Maple Home Areas
    • Residents are to remain in the unit at this time to reduce the risk of spread (Oak unit only at this time)
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Oak Home Area
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact
    • Limit of two (2) essential caregivers at a time in Oak only
    • No General Visiting to Oak home area
    We will continue to provide updates as we move through the outbreak.
    If you have any questions please contact Kim Sander, DOC, ext. 4861 for the remainder of this week and then John Iskander, IPAC Lead at ext. 4752 starting July 8th, 2024
  • Maple & Oak Home Areas placed in Heighted Surveillance as of July 3, 2024

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    CLOSED: This discussion has concluded.

    Public Health recommends that the Oak & Maple Home Areas be placed in Heightened Surveillance related to three (3) residents with Respiratory Symptoms such as runny nose, cough, and nasal congestion. Family members of those residents affected have been notified. At this time the pathogen is unknown.

    Residents in the home areas will remain on the unit or can be taken outside for fresh air. At this time, medical masks are to be worn on both of these home areas and we are practicing good hand hygiene for staff, visitors, and residents. Visiting is not impacted at this time.

    We will provide more updates tomorrow after we connect with Public Health.


Page last updated: 04 Apr 2025, 11:18 AM