The Pines Resident & Family Portal

Season's Greetings Families and Friends of The Pines!

We at The Pines Support Committee need your help! Our membership is low and the future of the Support Committee is uncertain! We are looking for individuals to join the PSC who are interested in making a real difference in the lives of our residents.

We'd like to tell you a little bit about the PSC, who we are and what we do. The Pines Support Committee was established in 2009 by a group of dedicated volunteers to raise funds for the exclusive benefit of our residents to "Optimize Life". We have held several fundraisers over the years, including Gala Dinners and Online and Silent Auctions. We also gratefully acknowledge and accept In Memoriam donations and general donations from Service Clubs in the area. All donors receive tax receipts from the District of Muskoka.

Perhaps many of you are not aware what the PSC has been able to purchase with these funds so we'd like to boast a little and list some:

*Our committee funded the expansion and renovation of the front entrance and Country Kitchen/Solarium space creating a beautiful and bright place for residents, family and staff to gather to socialize and enjoy meals, crafts and activities.

*The committee set a goal to replace every resident bed with what is called a "Hi-Lo" bed which benefits both residents and staff immensely allowing for easier resident transfers, assisting staff with resident care and more importantly reducing fall risk. We are proud to report we just approved the purchase of an additional 20 beds bringing our total beds purchased to 110!

*Technology is essential for everyone to stay in touch and we recognized during the pandemic that residents needed to be able to visit with their families virtually so the PSC purchased Ipads for each unit so loved ones could Facetime regularly. We also purchased four Smart televisions to help staff provide lots of entertainment and activities for residents. At our last meeting we approved the purchase of a desktop computer and two laptops for resident use. In the Spring of 2022 we approved the purchased a fantastic piece of equipment called an

https://omi.uk/care/mobii-interactive-table-floor/ which enhances residents with dementia recreational time.

At our most recent meeting we had asked department heads at The Pines for their wish lists and wow did they come through! We are proud to state we approved the purchase of the following:

Three Pallative Care Carts costing $2034.00

Five Sara Steady Lifts costing $9851.80

Five Sara Sit to Stand Lifts costing $22,569.36

Four Rubbermaid Security Cleaning Carts which keep cleaning products secure when the cart is unattended costing $3694.68

One Crown Verity BBQ for Resident/Staff BBQs in the courtyard costing $5680.05

Five Cordless vacuums for resident areas costing $740.00

Along with these items listed we include the additional Hi-Lo beds and computers

We also agreed to fund $21.00 per resident for Christmas gifts costing $3234.00

To sum things up, we are proud to say in 2022 alone we have provided equipment and services for The Pines costing just shy of $200,000.00!

We are sounding the alarm bells! Without new membership The Pines Support Committee will no longer be able to carry on and the important fundraising and purchases listed above for our residents will be no more. We meet once a month to discuss fundraising plans, expenditure requests and general business. If you are not able to attend meetings in person, you can always join virtually through Zoom.

We hope that 2023 will bring us many new enthusiastic members and allow the PSC to begin fundraising again. If you are interested and have any questions, please contact Kim Gibbs at The Pines at 705-645-4488.

December 11, 2022 Re: Permanent Closure of practice

To our Valued Patient and family at The Pines:

We are sorry to inform you that Direct Dentistry Services will be closing out practice permanently by December 2022, our last day of operation is December 16, 2022.

It has been our privilege to care for you/family member onsite. Thank you again for all the encouragement through the years.

After December 2022, administrative support will continue until May 31, 2023. Please direct inquiries preferably via email at info@directdentistry.com or leave a message with our office 416 964 0465.

Sincerely yours,

Elise Wong

Director – Direct Dentistry Services.

Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

We remain in Covid-19 outbreak in Oak home area at this time and will be reassessed Dec. 9th, 2022 with Public Health. There are no current active cases. Measures in Place include:

• Twice daily screening of symptoms
• Increased resident hand hygiene and staff hand hygiene
• Continued use of N95 masks and eye protection on unit
• Increased cleaning of high touch surfaces on unit
• Residents continue to cohort
• Staff cohorting as much as possible

If you have any questions, please reach out to Melissa Muir-Clark

Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

We remain in Covid-19 outbreak in Oak home area at this time. We currently have 1 remaining isolated resident. Measures in Place include:

• Twice daily screening of symptoms
• Increased resident hand hygiene and staff hand hygiene
• Continued use of N95 masks and eye protection on unit
• Increased cleaning of high touch surfaces on unit
• Residents continue to cohort
• Staff cohorting as much as possible

If you have any questions, please reach out to Melissa Muir-Clark

Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

We remain in Covid-19 outbreak in Oak home area at this time. We currently have 1 remaining isolated resident. Measures in Place include:

• Twice daily screening of symptoms
• Increased resident hand hygiene and staff hand hygiene
• Continued use of N95 masks and eye protection on unit
• Increased cleaning of high touch surfaces on unit
• Residents continue to cohort
• Staff cohorting as much as possible

If you have any questions, please reach out to Melissa Muir-Clark

Masks are required at all times in the home at this time related to concern of virus spread as well as the increase in virus cases in our community.

We remain in Covid-19 outbreak in Oak home area at this time. We currently have 2 remaining isolated residents. Measures in Place include:

• BID screening of symptoms
• Increased resident hand hygiene and staff hand hygiene
• Continued use of N95 masks and eye protection on unit
• Increased cleaning of high touch surfaces on unit
• Residents continue to cohort
• Staff cohorting as much as possible

If you have any questions, please reach out to Melissa Muir-Clark

In collaboration with Public Health, the Respiratory Outbreak if Cedar Home Area has been declared over. Visiting will return to normal status.

Oak Continues to be on a Covid-19 Outbreak with 2 active resident cases as well as affected staff. Please continue Covid-19 Outbreak measures on that unit at this time.

We remain in Covid-19 outbreak on Oak at this time. We currently have 2 remaining ill residents on Oak. Measures in Place include:

• BID screening of symptoms
• Increased resident hand hygiene and staff hand hygiene
• Continued use of N95 masks and eye protection on unit
• Increased cleaning of high touch surfaces on unit
• Residents continue to cohort
• Staff cohorting as much as possible

Cedar remains on Respiratory Outbreak at this time. If there are no changes overnight, the outbreak will be reviewed with Public Health to determine canceling. We currently have no residents on isolation at this time. Measures in Place include:

• BID screening of symptoms
• Increased resident hand hygiene and staff hand hygiene
• Continued use eye protection on unit
• Increased cleaning of high touch surfaces on unit
• Residents continue to cohort
• Staff Cohorting as much as possible

Please reach out to Melissa Muir-Clark if you have any questions.

Hello Families,

The quality and satisfaction of your experience in our home and your time with us is extremely important and the best way for us to understand what we can improve and what we are doing well is to hear directly from you.

This year’s survey is being conducted online as well as through hard copy available in the screening area. We kindly ask that you complete yours by December 9, 2022.

All survey responses and information collected is anonymous, will be kept confidential, and will only be used to improve the services we provide.

If you have an iPhone, iPad, or a newer Android phone, you can access the survey through the QR code below. Just open your camera app and put the QR code in front of the camera. Your phone will ask if you would like to go to the website to complete the survey.

QR Code for 2022 Family Satisfaction Survey

We truly appreciate you taking the time to complete the survey and look forward to seeing your feedback and comments which we will use to identify opportunities for improvement across the entire organization including working with your home’s leadership team. Additionally, like last year, this year’s survey contains a comment section for your feedback on how we continue to manage the COVID-19 pandemic plus the opportunity to point out anyone you would like to recognize. We welcome all feedback.

Your input is the best insight we can have to focus our efforts and make your experience even better.

The Activity Department will be assisting the Residents with the completion of their survey!

Thank you!