The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.


SPRUCE – Respiratory Outbreak Declared, November 23, 2024. No General Visitors at this time. Essential caregivers two (2) at a time, only.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.


VISITOR STATUS BY HOME AREA

MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

BIRCH No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.

OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.


SPRUCE – Respiratory Outbreak Declared, November 23, 2024. No General Visitors at this time. Essential caregivers two (2) at a time, only.

  • November 23, 2024- Respiratory Outbreak Declared Spruce Home Area

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    In collaboration with Public Health, the spruce Home Area has declared a Respiratory outbreak with five (5) residents with symptoms such as cough, nasal congestion, runny nose, and/or sore throat. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No General Visitors at this time. Only two (2) essential caregivers at a time.

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions, please reach out to the nurse in charge.

  • November 22, 2024- Spruce Enhanced Surveillance Update

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    In collaboration with Public Health, the Spruce Home Area remains on enhanced surveillance with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. There are no new cases in the past 24 hours. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No impact on Visiting at this time; General Visitors are welcome

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please reach out to Stephanie Albert, IPAC Lead, ext. 4752 or stephanie.albert@muskoka.on.ca

  • November 21, 2024- Enhanced Surveillance Spruce Home Area

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    In collaboration with Public Health, the Spruce Home Area remains on enhanced surveillance with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. There are no new cases in the past 24 hours. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No impact on Visiting at this time; General Visitors are welcome

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please reach out to Stephanie Albert, IPAC Lead, ext. 4752 or stephanie.albert@muskoka.on.ca

  • Hand Hygiene - The Facts

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    Hands have good germs that your body needs to stay healthy. Hands can also have bad germs on them that make you sick.

    Alcohol-based hand sanitizer kills most of the bad germs that make you sick.

    Alcohol-based hand sanitizers kill the good and bad germs, but the good germs quickly come back on your hands.

    Alcohol-based hand sanitizer does not create antimicrobial-resistant germs.

    • Alcohol-based hand sanitizers kill germs quickly and in a different way than antibiotics.

    Using alcohol-based hand sanitizers to clean your hands does not cause antimicrobial resistance.

    Steps To Take

    When residents and visitors should clean their hands

    • When entering and exiting the home and resident's home areas.
    • Before touching your eyes, nose, or mouth.
    • Before preparing or eating food.
    • Before and after changing wound dressings or bandages.
    • After using the restroom.
    • After blowing your nose, coughing, or sneezing.
    • After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, or the phone.

    How to clean hands -With an alcohol-based hand sanitizer:

    1. Put the product on your hands and rub your hands together.
    2. Cover all surfaces until hands feel dry. This should take around 15-20 seconds.

    How to clean hands - With soap and water:

    1. Wet your hands with warm water. Use liquid soap if possible. Apply a nickel- or quarter-sized amount of soap to your hands.
    2. Rub your hands together until the soap forms a lather and then rub all over the top of your hands, in between your fingers and the area around and under the fingernails.
    3. Continue rubbing your hands for at least 15 seconds. Need a timer? Imagine singing the "Happy Birthday" song twice.
    4. Rinse your hands well under running water.
    5. Dry your hands using a paper towel if possible. Then use a dry paper towel to turn off the faucet and to open the door if needed.
  • Preparing Your Heart For The Holidays

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  • November Family Council Meeting Recording

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    Thank you to those that were able to attend last night's meeting. There was lots of information from Sheri Kidson, Pharmacist with CareRx, and a great discussion about the future of Family Council. Please click on the link below to watch the recording.

    https://us02web.zoom.us/rec/share/YA_OpZhbwITbqhB6H5PMUklsnSjb-qLF8_xWZq-f33lk7THCuoNf7da-Pvb4jIfv.E0k9NLzN4H5lFUAH

    Passcode: x*rCj6#b

    Family Council has decided to take a break for December and will start again on January 15th. Stay tuned for the guest speaker for January.

    Family Councils Ontario

    (External link)

    If you have questions and want to learn more about Family Council. Please reach out to Jennifer Ridgley (Administrator) at jennifer.ridgley@muskoka.on.ca

  • Only Three (3) Weeks Left to Provide Your Feedback

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    Thank you so much to the over 80 individuals who took the time to answer the Survey. Your feedback is important to us, and it helps shape the quality of care for your loved one.

    

    The 2024 Resident and Family Engagement Survey (click on this link above) is now available to complete. Watch for the survey on the weekly updates or find it in the Resident and Family Portal. We need your feedback to help support the quality of life for the residents in the home.

    Please take 5 minutes to complete the survey and provide us with your views of the care for your loved one.

    Paper copies are available at the sign-in desk if you prefer to complete it this way. Please seal it in the envelope provided once complete and provide it to the front office staff.

  • November 20, 2024- Enhanced Surveillance Declared for Spruce Home Area

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    In collaboration with Public Health, the Spruce Home Area has declared enhanced surveillance with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. Family members of those residents affected have been notified.

    The following infection control measures are to be implemented:

    • Surgical Masks to be worn in the Spruce Home Area
    • Ensure the Public Health 4 moments of Hand Hygiene are followed
    • Resident's Hand Hygiene before all meals and regularly throughout the day
    • Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
    • Residents are to remain in the affected home area at this time to reduce the risk of spread
    • *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening in Spruce Home Area
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
    • Increased hand hygiene and PPE audits in the home area with coaching
    • No impact on Visiting at this time; General Visitors are welcome

    Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please reach out to Stephanie Albert, IPAC Lead, ext. 4752 or stephanie.albert@muskoka.on.ca


  • Your Feedback Helps Improve Quality of Life for Your Loved One

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    Thank you so much to the 81 individuals who took the time to answer the Survey. Your feedback is important to us, and it helps us understand where our team needs to focus our efforts for 2025.

    The 2024 Resident and Family Engagement Survey (click on this link) is now available to complete. Watch for the survey on the weekly updates or find it in the Resident and Family Portal. We need your feedback to help support the quality of life for the residents in the home.

    Please take 5 minutes to complete the survey and provide us with your views of the care for your loved one.

    Paper copies are available at the sign-in desk if you prefer to complete it this way. Please seal it in the envelope provided once complete and provide it to the front office staff.

  • Family Council Meeting November 20th, 2024

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    When: Wednesday, November 20th 2024, 6:30 p.m.

    Where: The Pines in the Fran Coleman Committee Room and virtual if you require

    https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09

    (External link)

    Meeting ID: 829 4229 6115

    Passcode: 656014

    Guest Speaker: Sheri Kidson, Pharmacist with CareRx

    • Refreshments will be served

    We look forward to seeing you there!

    Family Councils Ontario

    If you have questions and want to learn more about Family Council. Please reach out to Jennifer Ridgley (Administrator) at jennifer.ridgley@muskoka.on.ca

Page last updated: 23 Nov 2024, 04:44 PM