The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Celebrating Activity Professionals Week
Share Celebrating Activity Professionals Week on Facebook Share Celebrating Activity Professionals Week on Twitter Share Celebrating Activity Professionals Week on Linkedin Email Celebrating Activity Professionals Week link24 Jan 2025This week, we celebrated Activity Professionals Week and recognized the incredible work of our activity staff! Their creativity, dedication, and passion bring life, joy, and connection to our residents every single day.
From planning engaging programs to making meaningful one-on-one connections, our activity professionals play a vital role in enhancing the quality of life for our residents.
Please join me in expressing heartfelt gratitude to our activity team for the difference they make in so many lives. Let’s take a moment this week to say thank you, share a kind word, or simply acknowledge their efforts.
Activity staff, thank you for everything you do.
Christina Rochette
Activities Manager
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Wheelchair & Walker Cleaning Clinic the Night of January 23, 2025
Share Wheelchair & Walker Cleaning Clinic the Night of January 23, 2025 on Facebook Share Wheelchair & Walker Cleaning Clinic the Night of January 23, 2025 on Twitter Share Wheelchair & Walker Cleaning Clinic the Night of January 23, 2025 on Linkedin Email Wheelchair & Walker Cleaning Clinic the Night of January 23, 2025 link23 Jan 2025 -
January Family Council Meeting Recording
Share January Family Council Meeting Recording on Facebook Share January Family Council Meeting Recording on Twitter Share January Family Council Meeting Recording on Linkedin Email January Family Council Meeting Recording link17 Jan 2025Thank you to those that were able to attend the meeting. If you would like to review the recording, please click the link below. Moving forward, the records will be the minutes for this Council. Below are the guest speakers who participated in the meeting and information about how to get in touch with a family council member to get more information.
Family Council Agenda January 15, 2025(External link)
Family Council Draft Terms of Reference, January 2025(External link)
Family Council Minutes (Recording) January 15, 2025(External link)
Passcode: D.A0U8R*
January Guest Speakers: Achieva Physiotherapy Services & Restorative Care Leads, Christina Rochette and Natasha Thompson
Resident and Family Engagement Survey Results and Action Plan, Jennifer Ridgley
Family Councils Ontario(External link)
If you have questions and want to learn more about Family Council. Please reach out to Christina Rochette(External link), Family Council liaison, to connect you with a member.
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Winter Weather Can Create Safety Hazards in the Home
Share Winter Weather Can Create Safety Hazards in the Home on Facebook Share Winter Weather Can Create Safety Hazards in the Home on Twitter Share Winter Weather Can Create Safety Hazards in the Home on Linkedin Email Winter Weather Can Create Safety Hazards in the Home link17 Jan 2025As we are in the midst of the winter weather, we have noted that winter footwear in the home is creating a slipping hazard for residents, staff, and visitors, due to snow melting off the boots.
We encourage you to bring a change of footwear or you can apply the boot covers provided in the front entrance of the home. We have added a bench and an area for you to place your boots when visiting. Please see the picture above.
Thank you for helping to keep everyone safe in the home.
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Supporting Hand Hygiene When Entering and Exiting the Home
Share Supporting Hand Hygiene When Entering and Exiting the Home on Facebook Share Supporting Hand Hygiene When Entering and Exiting the Home on Twitter Share Supporting Hand Hygiene When Entering and Exiting the Home on Linkedin Email Supporting Hand Hygiene When Entering and Exiting the Home link17 Jan 2025Reducing the risk of serious illness for residents and the risk of outbreaks is important to quality care. One of the biggest ways to keep the residents healthy is to wash our hands. Please ensure you use the hand sanitizer coming into the home, when leaving, and when entering and exiting each home area at a minimum. It is also recommended to sanitize your hands before and after a meal with your loved one, and after you cough or sneeze.
We have added an automatic hand sanitizer with information to help support this processing when entering the home. This is the most important thing you can do to prevent the spread of infections in the home.
We have been through several outbreaks in the past few months and want to ensure that we are doing everything possible to prevent the residents from getting sick.
Please be diligent with your hand hygiene when in the home.
If you have any questions related to this or other infection control practices in the home, please connect with Stephanie Albert, IPAC Lead at ext. 4752 or stephanie.albert@muskoka.on.ca(External link)
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Updated Emergency Preparedness Manual, Pandemic Management Plan, and Natural Disasters and Extreme Weather Events Policy
Share Updated Emergency Preparedness Manual, Pandemic Management Plan, and Natural Disasters and Extreme Weather Events Policy on Facebook Share Updated Emergency Preparedness Manual, Pandemic Management Plan, and Natural Disasters and Extreme Weather Events Policy on Twitter Share Updated Emergency Preparedness Manual, Pandemic Management Plan, and Natural Disasters and Extreme Weather Events Policy on Linkedin Email Updated Emergency Preparedness Manual, Pandemic Management Plan, and Natural Disasters and Extreme Weather Events Policy link17 Jan 2025Updated versions are now available on the Resident and Family Portal. On the right-hand sidebar under Emergency Preparedness Plans, you can request to see a printed copy at the home.
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Family Council Meeting Tonight
Share Family Council Meeting Tonight on Facebook Share Family Council Meeting Tonight on Twitter Share Family Council Meeting Tonight on Linkedin Email Family Council Meeting Tonight link15 Jan 2025Family Council Meeting
When: Wednesday, January 15, 2025 6:30 p.m.
Where: Virtual
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09(External link)
Meeting ID: 829 4229 6115
Passcode: 656014
We look forward to seeing you there!
Family Councils Ontario(External link)
If you have questions and want to learn more about Family Council. Please reach out to Christina Rochette(External link), Activities Manager, and Family Council Liasion to connect you with a member of family council.
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Spruce Outbreak Declared Over, January 11, 2025
Share Spruce Outbreak Declared Over, January 11, 2025 on Facebook Share Spruce Outbreak Declared Over, January 11, 2025 on Twitter Share Spruce Outbreak Declared Over, January 11, 2025 on Linkedin Email Spruce Outbreak Declared Over, January 11, 2025 link11 Jan 2025In collaboration with Public Health, the Spruce Home Area Outbreak has been declared over. General visitors are now welcome in the home area. Please ensure that you screen yourself before your visit and if your feeeling unwell, please postpone your visit. Please also ensure that you are diligent with hand hygiene when in the home. Thank you for your patience as we worked through the outbreak.
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Upcoming Family Events
Share Upcoming Family Events on Facebook Share Upcoming Family Events on Twitter Share Upcoming Family Events on Linkedin Email Upcoming Family Events link10 Jan 2025 -
Updates from the Environmental Team
Share Updates from the Environmental Team on Facebook Share Updates from the Environmental Team on Twitter Share Updates from the Environmental Team on Linkedin Email Updates from the Environmental Team link10 Jan 2025Lost & Found: If your loved one is missing any items, we have a lost and found to the right of the laundry room. See the picture above. The next time you visit your loved one, we encourage you to check the lost and found.
Labeling Items: If you have purchased new items for your loved one, please take them to the laundry department for labeling before leaving them with your loved one. If they are not labeled first, there is a potential that the items will be lost. This includes items like bedspreads and pillowcases that you might bring in. If you are unsure if it needs to be labeled or not, please check with our experts in the laundry department.
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 01 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Important Links
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca (External link) -