The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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February 7, 2025- Outbreak Updates
Share February 7, 2025- Outbreak Updates on Facebook Share February 7, 2025- Outbreak Updates on Twitter Share February 7, 2025- Outbreak Updates on Linkedin Email February 7, 2025- Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaType Active CasesResolved CasesTotal CasesBirchGastro 1 8 9 Birch Respiratory 3 0 3 MapleRespiratory 4 5 9 The following infection control measures are to be implemented:
- Surgical Masks are to be worn in the Maple and Birch Home Areas
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
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Volunteering at the Pines
Share Volunteering at the Pines on Facebook Share Volunteering at the Pines on Twitter Share Volunteering at the Pines on Linkedin Email Volunteering at the Pines linkAre you a current volunteer who is looking for ways that you can help out in the home?
Here is a list of opportunities….
- Bingo on Saturdays 2:00 p.m.
- Happy Hour Mondays, Wednesdays and Fridays
- 1-1 Social Visits
- Pet Visiting
- Provide Musical Entertainment
- Pub Night—This month’s date: February 18th 6:15 p.m.
- Bus Trip Outings
- Monthly Birthday Party—1st Tuesday of the month
If you’d like to become a new volunteer at The Pines, please contact Christina Rochette at: 705-645-4488 ext. 4824 OR email: Christina.rochette@muskoka.on.ca
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Physiotherapist Leave
Share Physiotherapist Leave on Facebook Share Physiotherapist Leave on Twitter Share Physiotherapist Leave on Linkedin Email Physiotherapist Leave linkPhysiotherapist, Shodhan will be on leave from Monday, February 17th until Friday, March 15th, 2025. Achieva will be providing coverage for Shodhan during this time. We would like to welcome Kinjal Suhkla who will be covering. Kinjal will be partnering with Shodhan before the leave for orientation at the home.
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Upcoming Family Events
Share Upcoming Family Events on Facebook Share Upcoming Family Events on Twitter Share Upcoming Family Events on Linkedin Email Upcoming Family Events linkAre you looking for more information about the Pines or the different departments? If you are, the Family Council Meeting is the right place for you!
The next meeting is scheduled for Wednesday, February 19, 2025. The virtual link will be shared closer to the date.
Watch the Family Portal for more information and we look forward to hearing more information from our Responsive Behaviour Committee!
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February 6, 2025- Outbreak Updates
Share February 6, 2025- Outbreak Updates on Facebook Share February 6, 2025- Outbreak Updates on Twitter Share February 6, 2025- Outbreak Updates on Linkedin Email February 6, 2025- Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaType Active CasesResolved CasesTotal CasesBirchGastro 3 5 8 Birch Respiratory 3 0 3 MapleRespiratory 6 39 The following infection control measures are to be implemented:
- Surgical Masks are to be worn in the Maple and Birch Home Areas
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
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February 5, 2025- Outbreak Updates
Share February 5, 2025- Outbreak Updates on Facebook Share February 5, 2025- Outbreak Updates on Twitter Share February 5, 2025- Outbreak Updates on Linkedin Email February 5, 2025- Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaType Active CasesResolved CasesTotal CasesBirchGastro 2 5 7 Birch Respiratory 2 0 2 MapleRespiratory 8 19 The following infection control measures are to be implemented:
- Surgical Masks are to be worn in the Maple and Birch Home Areas
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
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February 4, 2025- Outbreak Updates
Share February 4, 2025- Outbreak Updates on Facebook Share February 4, 2025- Outbreak Updates on Twitter Share February 4, 2025- Outbreak Updates on Linkedin Email February 4, 2025- Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. Birch also remains in a respiratory outbreak at this time.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaType Active CasesResolved CasesTotal CasesBirchGastro 0 5 5 Birch Respiratory 2 0 2 MapleRespiratory 8 19 The following infection control measures are to be implemented:
- Surgical Masks are to be worn in the Maple and Birch Home Areas
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
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February 3, 2025- Outbreak Updates
Share February 3, 2025- Outbreak Updates on Facebook Share February 3, 2025- Outbreak Updates on Twitter Share February 3, 2025- Outbreak Updates on Linkedin Email February 3, 2025- Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea. The home area has also declared a Respiratory Outbreak as of today, February 3, 2025.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaType Active CasesResolved CasesTotal CasesBirchGastro 14 5 Birch Respiratory 2 0 2 MapleRespiratory 718The following infection control measures are to be implemented:
- Surgical Masks are to be worn in the Maple and Birch Home Areas
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
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February 2, 2025- Outbreak Updates
Share February 2, 2025- Outbreak Updates on Facebook Share February 2, 2025- Outbreak Updates on Twitter Share February 2, 2025- Outbreak Updates on Linkedin Email February 2, 2025- Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaActive CasesResolved CasesTotal CasesBirch14 5 Maple617The following infection control measures are to be implemented:
- Surgical Masks are highly recommended in the Birch Home Area
- Surgical Masks are to be worn in the Maple Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
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February 1, 2025 - Outbreak Updates
Share February 1, 2025 - Outbreak Updates on Facebook Share February 1, 2025 - Outbreak Updates on Twitter Share February 1, 2025 - Outbreak Updates on Linkedin Email February 1, 2025 - Outbreak Updates linkThe Birch home area remains in a gastroenteritis outbreak, with symptoms of vomiting and/or diarrhea.
The Maple Home Area remains in a respiratory outbreak, with symptoms such as cough, nasal discharge, congestion, etc.
Family members of those affected have been notified.
Home AreaActive CasesResolved CasesTotal CasesBirch134Maple617The following infection control measures are to be implemented:
- Surgical Masks are highly recommended in the Birch Home Area
- Surgical Masks are to be worn in the Maple Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time and contains sporicidal
- Increased hand hygiene and PPE audits in the home area with coaching
- No General Visitors at this time. Only two (2) essential caregivers at a time
We will continue to provide updates as we move through the outbreak.
If you have questions, please reach out to the Nurse in Charge or Stephanie Albert, IPAC Lead at stephanie.albert@muskoka.on.ca
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 01 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
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Dietary Menus
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February Maple Activity Calendar.pdf (110 KB) (pdf)
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February Cedar Activity Calendar.pdf (103 KB) (pdf)
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February Spruce Activity Calendar.pdf (102 KB) (pdf)
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February Birch Activity Calendar.pdf (101 KB) (pdf)
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February Oak Activity Calendar.pdf (102 KB) (pdf)
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March 2025 Maple Activity Calendar.pdf (93.2 KB) (pdf)
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March 2025 Birch Activity Calendar.pdf (92.9 KB) (pdf)
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March 2025 Oak Activity Calendar.pdf (96.9 KB) (pdf)
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March 2025 Cedar Activity Calendar.pdf (98 KB) (pdf)
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March 2025 Spruce Activity Calendar.pdf (94.1 KB) (pdf)
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -