The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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Walking Together: Caregiver Support Group
Share Walking Together: Caregiver Support Group on Facebook Share Walking Together: Caregiver Support Group on Twitter Share Walking Together: Caregiver Support Group on Linkedin Email Walking Together: Caregiver Support Group linkCLOSED: This discussion has concluded.Please reach out to Andrea, Social Worker, if you are interested in signing up! andrea.groomes@muskok.on.ca
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Enhanced Surveillance Maple and Birch Home Areas
Share Enhanced Surveillance Maple and Birch Home Areas on Facebook Share Enhanced Surveillance Maple and Birch Home Areas on Twitter Share Enhanced Surveillance Maple and Birch Home Areas on Linkedin Email Enhanced Surveillance Maple and Birch Home Areas linkCLOSED: This discussion has concluded.Please be advised, in collaboration with Public Health our status remains as Enhanced Surveillance on Maple and Birch Home Areas. We currently have 3 residents that are isolated between the two units. Family members of those affected have been updated. There is no impact on visiting at this time.
Infection Control Measures in place:
- Masks to be worn on Maple & Birch Units.
- Personal Protective Equipment to be used when entering the room of any of the residents currently isolated
- Hand Hygiene is imperative at all times
- Continue to cohort Maple and Birch residents to the upper level of the home. It is agreed that they can move to the common area but should be kept away from the downstairs floor meaning: Oak, Cedar, and Spruce residents.
- Continue to monitor for any new symptoms from residents
As we receive further updates from Public Health, we will send updates accordingly.
If you have any questions, please reach out to John (IPAC Lead) at ext. 4752
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Follow-up Survey related to the 2023 Resident & Family Engagement Survey
Share Follow-up Survey related to the 2023 Resident & Family Engagement Survey on Facebook Share Follow-up Survey related to the 2023 Resident & Family Engagement Survey on Twitter Share Follow-up Survey related to the 2023 Resident & Family Engagement Survey on Linkedin Email Follow-up Survey related to the 2023 Resident & Family Engagement Survey linkCLOSED: This discussion has concluded.Thank you to those who were able to participate in our 2023 Resident & Family Engagement Survey. Our team has reviewed the feedback and would like to ask some more questions to assist with guiding our quality improvement annual plan in the home. We appreciate you taking the time to provide your feedback. It is very important to us. Please click on the link below to the short survey.
https://www.engagemuskoka.ca/embeds/projects/20047/survey-tools/45360
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Enhanced Surveillance Maple and Birch Home Area March 6, 2024
Share Enhanced Surveillance Maple and Birch Home Area March 6, 2024 on Facebook Share Enhanced Surveillance Maple and Birch Home Area March 6, 2024 on Twitter Share Enhanced Surveillance Maple and Birch Home Area March 6, 2024 on Linkedin Email Enhanced Surveillance Maple and Birch Home Area March 6, 2024 linkCLOSED: This discussion has concluded.In consultation with Public Health, we have placed the Maple and Birch Home Areas under Enhanced Surveillance for Influenza B. Currently, there is one (1) resident who has tested positive for the virus, and three (3) other residents are showing symptoms such as cough, sore throat, and nasal congestion. We have notified the family members of those affected and have completed further testing; we are currently awaiting the results. We will provide updates as we receive more information. To contain the spread of the virus, we have isolated the symptomatic residents, and individuals in the Maple and Birch Home Areas are required to wear masks. Additionally, we have implemented enhanced cleaning and disinfecting measures.
Infection Control Measures at this time:
- Symptomatic residents are isolated at this time
- Masks are to be worn in the Maple and Birch Home Areas
- Enhanced cleaning and disinfecting
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Enhanced Masking Measures Lifted by Ministry of Long-Term Care
Share Enhanced Masking Measures Lifted by Ministry of Long-Term Care on Facebook Share Enhanced Masking Measures Lifted by Ministry of Long-Term Care on Twitter Share Enhanced Masking Measures Lifted by Ministry of Long-Term Care on Linkedin Email Enhanced Masking Measures Lifted by Ministry of Long-Term Care linkCLOSED: This discussion has concluded.The Ministry of Long-Term Care (MLTC) has been working closely with the Office of the Chief Medical Officer of Health (OCMOH) to monitor and assess respiratory illness in the community and LTCHs, including reassessing enhanced masking measures currently in place in LTCHs.
Recent trends have shown continued decreases in the community-level transmission of COVID-19, flu, and RSV, as well as decreases in outbreaks in LTCHs, with lower risk of severe illness and hospitalization amongst residents, and increased vaccination rates. While outbreaks can still be expected, we anticipate entering a lower-risk period of respiratory illness than we have experienced over the past three months.
Based on the recent trends and projections, and the advice of OCMOH, MLTC is ending the enhanced masking measures effective immediately.
As required in the Infection Prevention and Control (IPAC) Standard and the updated MLTC COVID-19 guidance document, masking in non-outbreak situations in LTCHs continues to be:
- Required for staff, based on a point-of-care risk assessment before every resident interaction, and based on the return-to-work protocols;
- Staff may consider wearing a mask during prolonged direct resident care defined as one-on-one within two metres of an individual for fifteen minutes or longer; and
- Recommended for visitors and caregivers, but not required.
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Activities Department Feedback Meetings
Share Activities Department Feedback Meetings on Facebook Share Activities Department Feedback Meetings on Twitter Share Activities Department Feedback Meetings on Linkedin Email Activities Department Feedback Meetings linkCLOSED: This discussion has concluded. -
New Bedroom Furniture Has Arrived
Share New Bedroom Furniture Has Arrived on Facebook Share New Bedroom Furniture Has Arrived on Twitter Share New Bedroom Furniture Has Arrived on Linkedin Email New Bedroom Furniture Has Arrived linkCLOSED: This discussion has concluded.Our residents’ rooms have been outfitted with new bedroom furniture. The project took place this week. Our team worked diligently to swap the old furniture with the new. Thank you for your support and patience.
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February Family Council Meeting Recording
Share February Family Council Meeting Recording on Facebook Share February Family Council Meeting Recording on Twitter Share February Family Council Meeting Recording on Linkedin Email February Family Council Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the meeting. Below is a copy of the recording, the January minutes approved at the meeting, and the presentation materials from the February meeting.
February Family Council Meeting Recording
Passcode: #an#30&!
Family Council Agenda February 2024
February 2024 Quality Improvement
2024 01 17 Family Council Meeting Minutes
Family Council Dietary Manager Update January 2024
Family Council Activities Report January 17, 2024
2024 01 17 Dining Experience at The Pines
Dietician Update for Family Council January 17, 2024
Family Council 2024 01 17 New Voicemail
We look forward to seeing you in March!
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New Bedroom Furniture Arriving Tuesday
Share New Bedroom Furniture Arriving Tuesday on Facebook Share New Bedroom Furniture Arriving Tuesday on Twitter Share New Bedroom Furniture Arriving Tuesday on Linkedin Email New Bedroom Furniture Arriving Tuesday linkCLOSED: This discussion has concluded.Our residents’ rooms will be outfitted with new bedroom furniture. The project will take place starting February 27th, 2024! Our team will work diligently to swap the old furniture with the new one with the lowest impact on our residents.
Please connect with Steve Files, Environmental Manager at ext. 4804, if you have any questions related to the project or process
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Volunteer Program Update
Share Volunteer Program Update on Facebook Share Volunteer Program Update on Twitter Share Volunteer Program Update on Linkedin Email Volunteer Program Update linkCLOSED: This discussion has concluded.The Activities Team will be leading our volunteer program moving forward. Please watch for more updates as the team works to organize, promote, and collaborate with our volunteers.
If you have questions or would like to find out more about volunteering, please connect with Christina Rochette Ext. 4824
Volunteering at the Pines can be as formal or informal as you would like. We have programming that you can help support or you can drop in for visits with your pet. There are so many volunteer opportunities that we are sure there is something that is the right fit for you or another family member.
Do you know a teenager who needs to complete community hours? The Pines is a great opportunity for students to complete their community volunteer hours and give back to the residents.
We look forward to hearing from you!
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -