The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Maple Respiratory Outbreak Update October 9, 2024
Share Maple Respiratory Outbreak Update October 9, 2024 on Facebook Share Maple Respiratory Outbreak Update October 9, 2024 on Twitter Share Maple Respiratory Outbreak Update October 9, 2024 on Linkedin Email Maple Respiratory Outbreak Update October 9, 2024 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Maple Home Area remains in a Respiratory Outbreak at this time. We have added one resident case in the last 24 hours with four (4) active residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. Family members of those residents affected have been notified.
The following infection control measures are to be implemented:
- Surgical Masks to be worn in the Maple Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Maple Home Area
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
- Increased hand hygiene and PPE audits in the home area with coaching
- Limit of two (2) essential caregivers at a time in Maple Home Area only
- No General Visitors to Maple Home Area
Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.
We will continue to provide updates as we move through the outbreak.
If you have any questions please reach out to stephanie.albert@muskoka.on.ca
Stephanie Albert, IPAC Lead
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Respiratory Outbreak Declared Maple Home Area October 8, 2024
Share Respiratory Outbreak Declared Maple Home Area October 8, 2024 on Facebook Share Respiratory Outbreak Declared Maple Home Area October 8, 2024 on Twitter Share Respiratory Outbreak Declared Maple Home Area October 8, 2024 on Linkedin Email Respiratory Outbreak Declared Maple Home Area October 8, 2024 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Maple Home Area has declared a Respiratory Outbreak with three (3) residents with symptoms such as cough, runny nose, nasal congestion, and/or hoarse voice. Family members of those residents affected have been notified.
The following infection control measures are to be implemented:
- Surgical Masks to be worn in the Maple Home Area
- Ensure the Public Health 4 moments of Hand Hygiene are followed
- Resident's Hand Hygiene before all meals and regularly throughout the day
- Ensure Personal Protective Equipment (PPE) is used properly- including donning before entering and removing before exiting the isolated resident’s room
- Residents are to remain in the affected home area at this time to reduce the risk of spread
- *If residents insist on leaving the home area, please assist them with masking or a visor and encourage outdoor visiting.
- Twice daily respiratory symptom screening in Maple Home Area
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities in the home area for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning- changing disinfecting product to 1-minute contact time
- Increased hand hygiene and PPE audits in the home area with coaching
- Limit of two (2) essential caregivers at a time in Maple Home Area only
- No General Visitors to Maple Home Area
Please ensure that you are following the IPAC practices listed above as they are in place to protect residents, staff, essential caregivers, and visitors.
We will continue to provide updates as we move through the outbreak.
If you have any questions, please contact Stephanie Albert, IPAC Lead.
Thank you
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Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff
Share Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff on Facebook Share Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff on Twitter Share Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff on Linkedin Email Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff linkCLOSED: This discussion has concluded.We received notification on October 7th, 2024, that work has been delayed and will be starting on Tuesday.
We apologize for any inconvenience.
Thank you,
JennOctober 3, 2024
Notice to Tenants: 102 Pine Street, Bracebridge and The Pines Staff
RE: Access Modifications to Rear Parking Lot and Fire Route
Between: Monday, October 7 to Wednesday, October 9, 2024, starting at 7am
Between Monday, October 7th to Wednesday, October 9, 2024, and commencing at 7am the sanitary site servicing will be completed to 100 Pine Street which will result in modifications to access to the rear parking areas and use of the fire route. The contractor has consulted the local Fire Dept on these temporary access modifications to the fire route for approval. Refer to the attached traffic control drawing for work areas, accesses and schedule below:
Monday, October 7- Access lanes and sidewalk to rear parking lot will be closed for use. Staff and residents to access parking via The Pines rear access road (Green areas). Staff parking at The Pines will be reduced by one or two spaces to accommodate excavation equipment in use in the adjoining work area.
Tuesday, October 8- Access lanes to rear parking lot will be reduced to one lane. Sidewalk will be closed for safety precautions. Fire route along the rear of The Pines will be blocked off on this date. Staff parking at The Pines will be reduced by one or two spaces to accommodate excavation equipment in use in the work area.
Wednesday, October 9- Both access lanes to the rear parking lot will be restored to two lane traffic. Fire route at rear of The Pines will be blocked off on this date. If all connections go as planned, access to rear parking and fire route will be restored to normal operations at end of day, unless there are any unforeseen conditions beyond our control which may overlap into Thursday.
Temporary barricades and traffic control signage/equipment will be in place during this work to provide direction. It is recommended to keep your windows closed on these dates to reduce noise and/or dust into living units. It is suggested that vehicles avoid the rear parking areas due to construction on these dates and suggests using parking on Pine Street as an alternative if possible.
All residents and visitors are requested to use the main entrance to access and exit McVittie Place and municipal sidewalks during this time to further minimize risk and avoid the construction area. For your safety, please obey all posted signage during construction. Residents are reminded not to go beyond any marked or fenced work areas as a safety precaution at any time. Thank you in advance for your cooperation.
Should you have any questions regarding this project please call the following number:
Business Hours: (705) 645-2100, Extension 4510
Monday to Friday 8:30 a.m. to 4:30 p.m.
Sincerely,
Shannon Lockwood
Capital Project Coordinator
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Ministry of Long-Term Care: October Webinar Opportunities for Residents and Supportive Partners
Share Ministry of Long-Term Care: October Webinar Opportunities for Residents and Supportive Partners on Facebook Share Ministry of Long-Term Care: October Webinar Opportunities for Residents and Supportive Partners on Twitter Share Ministry of Long-Term Care: October Webinar Opportunities for Residents and Supportive Partners on Linkedin Email Ministry of Long-Term Care: October Webinar Opportunities for Residents and Supportive Partners linkCLOSED: This discussion has concluded.NEW: October 4, 2024 - October Webinar Opportunities for Residents and Supportive Partners
Fall Updates with Ministry Guests: Resident Information Session with Live Q&A
Wednesday, October 9th at 2:00pm – 3:00pm, EST
Join the Ontario Association of Residents’ Councils (OARC) as we welcome special guests from the Ministry of Long-Term Care for a fall information session including updates about vaccination and other respiratory preparedness measures. Resident participants are encouraged to submit questions related to the webinar scope in advance through registration and will have an opportunity to have their questions answered live.
Register here:
https://us06web.zoom.us/webinar/register/WN_cTs7A6NGRgylsPJGcIdpfw#/registration
*Please note that Family Councils Ontario will be hosting a similar information session for family caregivers on Thursday, October 10th at 10am. Please use this link to pre-register.
Details regarding a French information session for residents and families will be circulated at a later date.
Building a Culture of Safety Through Resident and Family Engagement
Wednesday, October 16th at 2:00 – 3:00pm, EST
Join members of the OARC team as we welcome representatives from the Institute for Safe Medication Practices Canada (ISMP Canada) to discuss the important role that residents can play in supporting medication safety in their long-term care homes. Our guests will share related resources and provide examples of how residents and families are being engaged in a provincial medication safety initiative.
Register here:
https://us06web.zoom.us/webinar/register/WN_PSLMqUvWSNiM7gHphv9rpg
The Ministry of Long-Term Care does not endorse or sponsor specific learning and education activities. All long-term care sector associations play important roles in contributing to the goals of quality of life and quality of care in Ontario’s long-term care homes.
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Meals with Your Loved One
Share Meals with Your Loved One on Facebook Share Meals with Your Loved One on Twitter Share Meals with Your Loved One on Linkedin Email Meals with Your Loved One linkCLOSED: This discussion has concluded.If you are interested in having a meal with your loved one. Tickets can be purchased at the front office the day before. Meals are five (5) dollars for breakfast and lunch and ten (10) dollars for dinner. You can also call the home if you would like to reserve your meal with your loved one.
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Front Balcony Renovations Finished
Share Front Balcony Renovations Finished on Facebook Share Front Balcony Renovations Finished on Twitter Share Front Balcony Renovations Finished on Linkedin Email Front Balcony Renovations Finished linkCLOSED: This discussion has concluded. -
Volunteer Support Needed
Share Volunteer Support Needed on Facebook Share Volunteer Support Needed on Twitter Share Volunteer Support Needed on Linkedin Email Volunteer Support Needed linkCLOSED: This discussion has concluded. -
Resident Influenza Clinic
Share Resident Influenza Clinic on Facebook Share Resident Influenza Clinic on Twitter Share Resident Influenza Clinic on Linkedin Email Resident Influenza Clinic linkCLOSED: This discussion has concluded.Eligible and consenting residents will receive their influenza vaccine starting October 10th and continuing through the home areas until all residents have received their vaccine. If you have questions, please reach out to Stephanie Albert, IPAC Lead. stephanie.albert@muskoka.on.ca
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Celebration of Life Service Date Change for October
Share Celebration of Life Service Date Change for October on Facebook Share Celebration of Life Service Date Change for October on Twitter Share Celebration of Life Service Date Change for October on Linkedin Email Celebration of Life Service Date Change for October linkCLOSED: This discussion has concluded.Please note that the celebration of life for this month will be on October 15th. If you would like more information on what the celebration of life is, please see below.
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Upcoming Family Event
Share Upcoming Family Event on Facebook Share Upcoming Family Event on Twitter Share Upcoming Family Event on Linkedin Email Upcoming Family Event linkCLOSED: This discussion has concluded.
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -