The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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Outbreak Update- October 25, 2023
Share Outbreak Update- October 25, 2023 on Facebook Share Outbreak Update- October 25, 2023 on Twitter Share Outbreak Update- October 25, 2023 on Linkedin Email Outbreak Update- October 25, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 24, 2023
Share Outbreak Update- October 24, 2023 on Facebook Share Outbreak Update- October 24, 2023 on Twitter Share Outbreak Update- October 24, 2023 on Linkedin Email Outbreak Update- October 24, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has five (5) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 23, 2023
Share Outbreak Update- October 23, 2023 on Facebook Share Outbreak Update- October 23, 2023 on Twitter Share Outbreak Update- October 23, 2023 on Linkedin Email Outbreak Update- October 23, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has five (5) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 22, 2023
Share Outbreak Update- October 22, 2023 on Facebook Share Outbreak Update- October 22, 2023 on Twitter Share Outbreak Update- October 22, 2023 on Linkedin Email Outbreak Update- October 22, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has seven (7) resident isolated and Cedar has two (2) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 21, 2023
Share Outbreak Update- October 21, 2023 on Facebook Share Outbreak Update- October 21, 2023 on Twitter Share Outbreak Update- October 21, 2023 on Linkedin Email Outbreak Update- October 21, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has four (4) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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October Family Council Meeting Recording
Share October Family Council Meeting Recording on Facebook Share October Family Council Meeting Recording on Twitter Share October Family Council Meeting Recording on Linkedin Email October Family Council Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the meeting. Below is a copy of the recording and the September minutes that were approved at the meeting.
October Family Council Meeting Recording
Passcode: 9?wdZx.e
2023 09 20 Family Council Minutes
Social Work at the Pines- Presented at Family Council September 20, 2023
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Outbreak Update- October 20, 2023
Share Outbreak Update- October 20, 2023 on Facebook Share Outbreak Update- October 20, 2023 on Twitter Share Outbreak Update- October 20, 2023 on Linkedin Email Outbreak Update- October 20, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has eleven (11) resident isolated and Cedar has five (5) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Outbreak Update- October 19, 2023
Share Outbreak Update- October 19, 2023 on Facebook Share Outbreak Update- October 19, 2023 on Twitter Share Outbreak Update- October 19, 2023 on Linkedin Email Outbreak Update- October 19, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has six (6) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
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Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French)
Share Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) on Facebook Share Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) on Twitter Share Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) on Linkedin Email Ministry of Long-Term Care: October 18, 2023 — Respiratory Illness Preparedness Webinars for Residents and Families (English and French) linkCLOSED: This discussion has concluded.The Ministry is partnering with the Ontario Association of Residents’ Councils (OARC) and Family Councils Ontario to host information sessions for residents and families about respiratory illness preparedness. Following a brief presentation, participants will have an opportunity to have their questions answered during an interactive Question and Answer session. Licensees are encouraged to share the following opportunities with residents, caregivers and families (including Residents’ and Family Councils) and support their participation:
Information Session for Caregivers and Families (English) — hosted by Family Councils Ontario
Date: October 26, 2023
Time: 1:30pm EST
Pre-Register here:
https://us06web.zoom.us/webinar/register/WN_NW4QUKXDRxSQlMJjYm4Z-g#/registration -
Outbreak Update- October 18, 2023
Share Outbreak Update- October 18, 2023 on Facebook Share Outbreak Update- October 18, 2023 on Twitter Share Outbreak Update- October 18, 2023 on Linkedin Email Outbreak Update- October 18, 2023 linkCLOSED: This discussion has concluded.Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has nine (9) resident isolated and Cedar has six (6) resident isolated. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.
We are encouraging everyone entering the home to wear a surgical mask at this time. The outbreak home areas have the specific PPE that is required to be put on prior to entering the home area at each entrance.
The following infection control measures to be implement or continued at this time:
- N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
- BID respiratory symptom screening on Oak and Cedar.
- Immediate isolation of any residents with new symptom onset.
- Cohorting of staff, when possible.
- Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
- Twice daily high touch surface cleaning on Oak and Cedar.
- Increased hand hygiene and PPE audits on unit.
- Increased resident hand hygiene.
- Use of red dietary trays for isolated residents.
- Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
- No General Visiting to the OAK and CEDAR Home Areas
- *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
We will continue to provide updates as we move through the outbreak.
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -