The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Update - 1/16/2024
Share Update - 1/16/2024 on Facebook Share Update - 1/16/2024 on Twitter Share Update - 1/16/2024 on Linkedin Email Update - 1/16/2024 linkCLOSED: This discussion has concluded.Please note,
The Pines Continues to be experiencing a Covid Outbreak on the following units:
Oak, Maple & Birch units.
Essential caregivers are permitted to visit, however currently we are working hard to reduce the flow into the
building to keep our residents safe.
If you have any questions or concerns, don’t hesitate to reach out to our IPAC lead, John at extension 4752
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Butterfly Program Logo Contest
Share Butterfly Program Logo Contest on Facebook Share Butterfly Program Logo Contest on Twitter Share Butterfly Program Logo Contest on Linkedin Email Butterfly Program Logo Contest linkCLOSED: This discussion has concluded. -
Planned power Outage Thursday Jan. 11th, 11:00am - 3:00pm
Share Planned power Outage Thursday Jan. 11th, 11:00am - 3:00pm on Facebook Share Planned power Outage Thursday Jan. 11th, 11:00am - 3:00pm on Twitter Share Planned power Outage Thursday Jan. 11th, 11:00am - 3:00pm on Linkedin Email Planned power Outage Thursday Jan. 11th, 11:00am - 3:00pm linkCLOSED: This discussion has concluded.
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COVID Outbreak Declared Cedar Home Area January 5, 2024
Share COVID Outbreak Declared Cedar Home Area January 5, 2024 on Facebook Share COVID Outbreak Declared Cedar Home Area January 5, 2024 on Twitter Share COVID Outbreak Declared Cedar Home Area January 5, 2024 on Linkedin Email COVID Outbreak Declared Cedar Home Area January 5, 2024 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Cedar home area has declared a COVID outbreak. There are currently three resident cases. Family members of those affected residents have been notified.
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Outbreak Declared Over January 4, 2024
Share Outbreak Declared Over January 4, 2024 on Facebook Share Outbreak Declared Over January 4, 2024 on Twitter Share Outbreak Declared Over January 4, 2024 on Linkedin Email Outbreak Declared Over January 4, 2024 linkCLOSED: This discussion has concluded.In collaboration with Public health, the outbreaks have been declared over. General visiting is allowed on all units again. Thank you for your patience
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2023 Pines Resident & Family Engagement Survey
Share 2023 Pines Resident & Family Engagement Survey on Facebook Share 2023 Pines Resident & Family Engagement Survey on Twitter Share 2023 Pines Resident & Family Engagement Survey on Linkedin Email 2023 Pines Resident & Family Engagement Survey linkCLOSED: This discussion has concluded.We need your Feedback!
By participating in this survey, you will help us:
- understand what really matters to you and your family.
- Improve the care in our home.
Please click on the link below to complete the survey:
2023 Resident and Family Engagement Survey
If you have any questions, please contact the home and we will assist with arranging someone to assist you.
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Further Outbreaks Declared December 27, 2023
Share Further Outbreaks Declared December 27, 2023 on Facebook Share Further Outbreaks Declared December 27, 2023 on Twitter Share Further Outbreaks Declared December 27, 2023 on Linkedin Email Further Outbreaks Declared December 27, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, Oak, Cedar, and Birch Home Areas have declared gastrointestinal outbreak symptoms. Maple Home Area remains in a gastro outbreak, and a COVID outbreak has been declared with three positive cases. Family members of those residents affected have been updated. General visiting is restricted at this time related to the outbreaks.
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Outbreak Declared Maple Home Area December 24, 2023
Share Outbreak Declared Maple Home Area December 24, 2023 on Facebook Share Outbreak Declared Maple Home Area December 24, 2023 on Twitter Share Outbreak Declared Maple Home Area December 24, 2023 on Linkedin Email Outbreak Declared Maple Home Area December 24, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Maple Home Area has declared a Gastrointestinal Outbreak. Symptoms of nausea, vomiting, and diarrhea. Family members of those affected have been updated. General Visiting is restricted at this time. Please ensure that you follow the isolation precautions posted.
Thank you
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Family Council Meeting Wednesday December 20, 2023
Share Family Council Meeting Wednesday December 20, 2023 on Facebook Share Family Council Meeting Wednesday December 20, 2023 on Twitter Share Family Council Meeting Wednesday December 20, 2023 on Linkedin Email Family Council Meeting Wednesday December 20, 2023 linkCLOSED: This discussion has concluded.On behalf of Family Council for The Pines Long Term Care all residents' family and persons of importance of residents are invited to Family Council.
Meeting: Wednesday December 20, 2023 at 6:30 p.m.
Agenda: 2023 12 20 FC Agenda
Speaker: Norm Barrette, Commissioner of Health Services
Presenting:
- Administrative Monthly Announcements and
- Role Commissioner of Health Services for the District of Muskoka
The Mission of Family Council includes:
“To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”
Zoom Only Invitation to Family Council Meeting-December 20 2023, 6:30 p.m. below:
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09 (External link)
Meeting ID: 894 5526 4812 Passcode: 506904
- 2023 12 20 FC Agenda
- FC Flyer Draft 3 Dec 2023
- Revised Code of Conduct, November 2023
- Respectful Workplaces
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Family Council Meeting December 20, 2023
Share Family Council Meeting December 20, 2023 on Facebook Share Family Council Meeting December 20, 2023 on Twitter Share Family Council Meeting December 20, 2023 on Linkedin Email Family Council Meeting December 20, 2023 linkCLOSED: This discussion has concluded.On behalf of Family Council for The Pines Long Term Care all residents' family and persons of importance of residents are invited to Family Council.
Meeting: Wednesday December 20, 2023 at 6:30 p.m.
Guest Speaker: Norm Barrette
1. Administration Monthly Announcements and
2. Role Commissioner of Health Services for the District of Muskoka
The Mission of Family Council includes:
“To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”
Join Zoom Meeting Link (below), 6:30 p.m.
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09 (External link)
Meeting ID: 894 5526 4812 Passcode: 506904
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -