The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Update - 1/16/2024

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    CLOSED: This discussion has concluded.

    Please note,


    The Pines Continues to be experiencing a Covid Outbreak on the following units:


    Oak, Maple & Birch units.


    Essential caregivers are permitted to visit, however currently we are working hard to reduce the flow into the


    building to keep our residents safe.


    If you have any questions or concerns, don’t hesitate to reach out to our IPAC lead, John at extension 4752

  • Butterfly Program Logo Contest

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    CLOSED: This discussion has concluded.

  • Planned power Outage Thursday Jan. 11th, 11:00am - 3:00pm

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    CLOSED: This discussion has concluded.

  • COVID Outbreak Declared Cedar Home Area January 5, 2024

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Cedar home area has declared a COVID outbreak. There are currently three resident cases. Family members of those affected residents have been notified.

  • Outbreak Declared Over January 4, 2024

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    CLOSED: This discussion has concluded.

    In collaboration with Public health, the outbreaks have been declared over. General visiting is allowed on all units again. Thank you for your patience



  • 2023 Pines Resident & Family Engagement Survey

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    CLOSED: This discussion has concluded.

    We need your Feedback!

    By participating in this survey, you will help us:

    • understand what really matters to you and your family.
    • Improve the care in our home.

    Please click on the link below to complete the survey:

    2023 Resident and Family Engagement Survey

    If you have any questions, please contact the home and we will assist with arranging someone to assist you.

  • Further Outbreaks Declared December 27, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, Oak, Cedar, and Birch Home Areas have declared gastrointestinal outbreak symptoms. Maple Home Area remains in a gastro outbreak, and a COVID outbreak has been declared with three positive cases. Family members of those residents affected have been updated. General visiting is restricted at this time related to the outbreaks.

  • Outbreak Declared Maple Home Area December 24, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Maple Home Area has declared a Gastrointestinal Outbreak. Symptoms of nausea, vomiting, and diarrhea. Family members of those affected have been updated. General Visiting is restricted at this time. Please ensure that you follow the isolation precautions posted.

    Thank you

  • Family Council Meeting Wednesday December 20, 2023

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    CLOSED: This discussion has concluded.

    On behalf of Family Council for The Pines Long Term Care all residents' family and persons of importance of residents are invited to Family Council.

    Meeting: Wednesday December 20, 2023 at 6:30 p.m.

    Agenda: 2023 12 20 FC Agenda

    Speaker: Norm Barrette, Commissioner of Health Services

    Presenting:

    • Administrative Monthly Announcements and
    • Role Commissioner of Health Services for the District of Muskoka

    The Mission of Family Council includes:

    “To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”

    Zoom Only Invitation to Family Council Meeting-December 20 2023, 6:30 p.m. below:

    https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09 (External link)

    Meeting ID: 894 5526 4812 Passcode: 506904

  • Family Council Meeting December 20, 2023

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    CLOSED: This discussion has concluded.

    On behalf of Family Council for The Pines Long Term Care all residents' family and persons of importance of residents are invited to Family Council.

    Meeting: Wednesday December 20, 2023 at 6:30 p.m.

    Guest Speaker: Norm Barrette

    1. Administration Monthly Announcements and

    2. Role Commissioner of Health Services for the District of Muskoka

    The Mission of Family Council includes:

    “To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”

    Join Zoom Meeting Link (below), 6:30 p.m.

    https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09 (External link)

    Meeting ID: 894 5526 4812 Passcode: 506904

Page last updated: 08 Apr 2025, 02:15 PM