The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Craft & Bake Sale
Share Craft & Bake Sale on Facebook Share Craft & Bake Sale on Twitter Share Craft & Bake Sale on Linkedin Email Craft & Bake Sale linkCLOSED: This discussion has concluded. -
Resident Christmas Gifts- Thank you Pines Support Committee
Share Resident Christmas Gifts- Thank you Pines Support Committee on Facebook Share Resident Christmas Gifts- Thank you Pines Support Committee on Twitter Share Resident Christmas Gifts- Thank you Pines Support Committee on Linkedin Email Resident Christmas Gifts- Thank you Pines Support Committee linkCLOSED: This discussion has concluded.We are so lucky to have The Pines Support Committee whom we want to thank for contributing funds towards the resident's Christmas gifts as they have for a number of years. This year, we can enhance the gifts because of the very gracious contribution from the committee along with The Pines' contribution.
The gifts have already been arriving and Santa’s elves are hard at work wrapping and labelling!
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Join Us in Celebrating the 12 Days of Christmas
Share Join Us in Celebrating the 12 Days of Christmas on Facebook Share Join Us in Celebrating the 12 Days of Christmas on Twitter Share Join Us in Celebrating the 12 Days of Christmas on Linkedin Email Join Us in Celebrating the 12 Days of Christmas linkCLOSED: This discussion has concluded. -
Administrator Leave
Share Administrator Leave on Facebook Share Administrator Leave on Twitter Share Administrator Leave on Linkedin Email Administrator Leave linkCLOSED: This discussion has concluded.Please be advised that Jennifer Ridgley, Administrator, will be taking a maternity leave starting end of day, December 8, 2023 for approximately two (2) months. Jennifer is currently supporting the home on a remote basis to assist with transitioning items during her leave. Family members can reach out to Kim Sander, Director of Care at kimberly.sander@muskoka.on.ca or Norm Barrette, Commissioner of Health Services at norm.barrette@muskoka.on.ca.
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MAOHT Transgender Services Task Force
Share MAOHT Transgender Services Task Force on Facebook Share MAOHT Transgender Services Task Force on Twitter Share MAOHT Transgender Services Task Force on Linkedin Email MAOHT Transgender Services Task Force linkCLOSED: This discussion has concluded. -
Resident COVID-19 Vaccine Booster Clinic Today
Share Resident COVID-19 Vaccine Booster Clinic Today on Facebook Share Resident COVID-19 Vaccine Booster Clinic Today on Twitter Share Resident COVID-19 Vaccine Booster Clinic Today on Linkedin Email Resident COVID-19 Vaccine Booster Clinic Today linkCLOSED: This discussion has concluded.Please be advised that the eligible residents, with consent, are receiving their COVID-19 booster vaccines today. Please watch for a phone call if you have not provided consent for your loved one.
Thank you
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Planned Power Outage November 28, 2023
Share Planned Power Outage November 28, 2023 on Facebook Share Planned Power Outage November 28, 2023 on Twitter Share Planned Power Outage November 28, 2023 on Linkedin Email Planned Power Outage November 28, 2023 linkCLOSED: This discussion has concluded.The new generator installation is going very smoothly and its completion is less than a month away. The remaining electrical work will require three to four power interruptions, each lasting up to 4 hours. The next outage is planned for Tuesday, November 28th, 2023, from 11:00 am to 3:00 pm. During this outage, we will be powered by our temporary generator which provides partial power to the building. As a reminder, resident rooms will not have power as they normally do during a power outage.
Due to limited power in the main kitchen and the inability to keep meals hot, a modified cold lunch will be offered.
Should you have any questions or concerns please reach out.
Thank you for your patience
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Canceled--Planned Power Outage November 23, 2023
Share Canceled--Planned Power Outage November 23, 2023 on Facebook Share Canceled--Planned Power Outage November 23, 2023 on Twitter Share Canceled--Planned Power Outage November 23, 2023 on Linkedin Email Canceled--Planned Power Outage November 23, 2023 linkCLOSED: This discussion has concluded.The contractor is unable to complete the updates today. We will send a notification when it is rescheduled.
Thank you for your patience
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Rescinded--Heightened Surveillance Cedar Home Area November 21, 2023
Share Rescinded--Heightened Surveillance Cedar Home Area November 21, 2023 on Facebook Share Rescinded--Heightened Surveillance Cedar Home Area November 21, 2023 on Twitter Share Rescinded--Heightened Surveillance Cedar Home Area November 21, 2023 on Linkedin Email Rescinded--Heightened Surveillance Cedar Home Area November 21, 2023 linkCLOSED: This discussion has concluded.Further testing was completed by Public Health and the resident was negative. Therefore, heightened surveillance has been lifted in the Cedar Home Area.
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Continuous Quality Improvement
Share Continuous Quality Improvement on Facebook Share Continuous Quality Improvement on Twitter Share Continuous Quality Improvement on Linkedin Email Continuous Quality Improvement linkCLOSED: This discussion has concluded.Quality Improvement is an important part of quality resident care. Each month our team focuses on improving the home's aspects and care for the residents. You can now find information about this process in the home by visiting the bulletin board outside the Oak Home Area.
If you have questions, please reach out to administrator.pines@muskoka.on.ca
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -