The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Generator Project Complete

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    CLOSED: This discussion has concluded.

    We are happy to report that our new generator is now fully installed and will supply full power to the entire building if we have a power outage in the future. A full-power backup generator in a long-term care facility is paramount for uninterrupted resident care. It ensures continuous operation of medical equipment, emergency lighting, and climate control, maintaining a secure, and comfortable environment during power outages. The generator also preserves medication integrity, supports communication systems, and keeps administrative functions operational.

  • Spruce Outbreak Update February 9, 2024

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    CLOSED: This discussion has concluded.

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are twelve (12) residents isolated with a total of fifteen (15) residents that have been infected. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • twice daily respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce Outbreak Update February 8, 2024

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    CLOSED: This discussion has concluded.

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are twelve (12) residents isolated. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • BID respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce Outbreak Update February 6, 2024

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    CLOSED: This discussion has concluded.

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are seven (7) residents isolated. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • BID respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Spruce COVID Outbreak Update February 5, 2024

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    CLOSED: This discussion has concluded.

    Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are seven (7) residents isolated. Family members of those affected have been notified.

    The following infection control measures are to be implemented or continued at this time:

    • N95 Masks and eye protection are to be worn in the Spruce home area at all times.
    • BID respiratory symptom screening on Spruce
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on unit.
    • Limit of 2 essential caregivers at a time
    • No General Visiting to Spruce home area
    • *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • COVID Outbreak Declared: Spruce Home Area, February 1, 2024

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    CLOSED: This discussion has concluded.

    Please note,

    The Pines is experiencing a Covid Outbreak on the following units:

    • Spruce

    Essential caregivers are permitted to visit, however currently we are working hard to reduce the flow into the building to keep our residents safe.

    If you have any questions or concerns, don’t hesitate to reach out to our IPAC lead, John at extension 4752

  • Outbreak Declared Over!

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    CLOSED: This discussion has concluded.

    We are happy to announce that Public Health has declared our Covid 19 Outbreak Over!

    We want to thank all of you for your patience and your support over the last month!

  • Nurse Practitioner Lead Outreach Team

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    CLOSED: This discussion has concluded.

    We are happy to announce that the Soldiers’ Memorial Nurse Lead Outreach Team will joining our team! The NLOT team consists of four team members – Nurse Practitioners: Jennifer Juzytsch, Sonya Mah as well as Registered Nurse, Caitlyn Sawyer. Please see the attached flyer for contact information.

    Jennifer Juzytsch, will be our main Nurse Practitioner in the home and will start on January 30th attending the home twice a week (Tuesdays and Thursday).

    The focus of the team will be to help decrease ED room visits, support repatriation, build capacity organizationally, support education needs. In the home, they will focus on face-to-face assessments, telephone consultations, facilitate interorganizational handover, provide nursing education, staff & physician support Monday to Friday 8-4pm.


    Please welcome the NLOT team when they arrive next week!



  • Growing Connections Through Letters

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    CLOSED: This discussion has concluded.

  • Family Council Meeting Wednesday, January 17, 2024

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    CLOSED: This discussion has concluded.

    On behalf of Family Council for The Pines Long-Term Care, all residents' families and persons of importance to residents are invited to the Family Council.

    Meeting: Wednesday, January 17, 2024, 6:30 p.m.
    Topic: The Dining Room Experience at The Pines Long-Term Care
    Guest Speakers: Assistant Director of Care, Jennifer Carriere, Dietary Manager, Scot Gray, Dietitian, Celine Small

    The Mission of Family Council includes:

    “To provide a forum where residents' families and residents' persons of importance (Family Council Members) come together to share experiences and explore ways to improve the quality of life and care of residents of the Pines Long Term Care Home”

    Zoom Only Invitation to Family Council Meeting – Wednesday, January 17, 6:30 p.m. below:

    https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
    Meeting ID: 894 5526 4812 Passcode: 506904

Page last updated: 08 Apr 2025, 02:15 PM