The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • 2024-2025 Continuous Quality Improvement Report & Quality Improvement Plan

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    Please find attached the 2024-2025 approved report and plan. Thank you to those who participated in the creation and for providing helpful feedback to our team. We will be working on the change ideas within the plan with the hopes of reaching the targets set out in the plan.

    The Pines- CQI and QIP Report 2024-2025(External link)

  • March Virtual Family Meeting Recording

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    Thank you to those who attended the meeting this week. We were provided education on the Palliative Program in the home. Thank you, Andrea and Natasha, for providing us with information. Below is the link to watch the recording of the meeting and the links to the presentations.

    March 2024 Family Zoom Meeting Recording(External link)

    Passcode: !90N#Vtm


    March 2024 Family Update Presentation(External link)

    Palliative Care at The Pines Presentation March 2024(External link)

  • Family Council Lead for The Home

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    We currently do not have a formal Family Council lead in the home. If you are interested, please connect with Jennifer Ridgley at jennifer.ridgley@muskoka.on.ca. Would you like more information about Family Council or how to get started? click here:: https://fco.ngo/resources/how-to-start-a-family-council(External link)

  • Oak Outbreak Update March 21, 2024

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak Home Area
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening on Oak
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Oak Outbreak Update March 20, 2024

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak Home Area
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening on Oak
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Oak Outbreak Update March 19, 2024

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (2) two residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak Home Area
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening on Oak
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • Ginger's Retirement

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    21 Jun 2024
    CLOSED: This discussion has concluded.
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    Ginger’s Retirement Celebration will be on Wednesday, March 27th at 2 pm in the Celebration Diningroom. Please stop by to have a snack and drink and wish Ginger well on her retirement.

  • Oak Outbreak Update March 18, 2024

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    The Oak Home Area remains in a Respiratory Outbreak with residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. There are currently (5) five residents isolated with seven (7) residents affected. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak Home Area
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening on Oak
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

  • We Need Your Feedback!

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    Thank you for taking part in our 2023 Resident & Family Engagement Survey. We have carefully reviewed the feedback provided by you, and we would like to ask a few more questions to assist us in preparing our annual quality improvement plan. Your feedback is essential to us.

    We would appreciate it if you could take a couple of minutes to answer six (6) more questions by clicking on the link provided below. We value your time and effort and thank you for your participation.

    https://www.engagemuskoka.ca/embeds/projects/20047/survey-tools/45360

  • Oak Respiratory Outbreak Update March 15, 2024

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    21 Jun 2024
    CLOSED: This discussion has concluded.

    The Oak Home Area remains in a Respiratory Outbreak with five (5) residents showing symptoms such as runny nose, nasal congestion, hoarse voice, and/or fever. Family members of those residents affected have been notified. Testing through Public Health has determined the source of the infection as Human Coronavirus (a strain of the common cold).

    The following infection control measures are to be implemented or continued at this time:

    • Masks and eye protection to be worn in the Oak Home Area
    • Residents are to remain in the unit at this time to reduce the risk of spread
    • *If residents insist on leaving the unit, please assist them with masking or a visor and encourage outdoor visiting.
    • Twice daily respiratory symptom screening on Oak
    • Immediate isolation of any residents with new symptom onset
    • Cohorting of staff, when possible.
    • Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
    • Twice daily high-touch surface cleaning
    • Increased hand hygiene and PPE audits on the unit.
    • Limit of two (2) essential caregivers at a time
    • No General Visiting to Oak home area

    We will continue to provide updates as we move through the outbreak.

    If you have any questions please contact John Iskander, IPAC Lead at ext. 4752

Page last updated: 11 Apr 2025, 11:11 AM