The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Spruce Outbreak Update February 14, 2024
Share Spruce Outbreak Update February 14, 2024 on Facebook Share Spruce Outbreak Update February 14, 2024 on Twitter Share Spruce Outbreak Update February 14, 2024 on Linkedin Email Spruce Outbreak Update February 14, 2024 linkCLOSED: This discussion has concluded.Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are seven (7) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 13, 2024
Share Spruce Outbreak Update February 13, 2024 on Facebook Share Spruce Outbreak Update February 13, 2024 on Twitter Share Spruce Outbreak Update February 13, 2024 on Linkedin Email Spruce Outbreak Update February 13, 2024 linkCLOSED: This discussion has concluded.Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are eight (8) residents isolated with a total of twenty (20) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 12, 2024
Share Spruce Outbreak Update February 12, 2024 on Facebook Share Spruce Outbreak Update February 12, 2024 on Twitter Share Spruce Outbreak Update February 12, 2024 on Linkedin Email Spruce Outbreak Update February 12, 2024 linkCLOSED: This discussion has concluded.Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are eleven (11) residents isolated with a total of nineteen (19) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Spruce Outbreak Update February 10, 2024
Share Spruce Outbreak Update February 10, 2024 on Facebook Share Spruce Outbreak Update February 10, 2024 on Twitter Share Spruce Outbreak Update February 10, 2024 on Linkedin Email Spruce Outbreak Update February 10, 2024 linkCLOSED: This discussion has concluded.Spruce Home Area remains in an outbreak related to COVID at this time. Currently, there are sixteen (16) residents isolated with a total of nineteen (19) residents that have been infected. Family members of those affected have been notified.
The following infection control measures are to be implemented or continued at this time:
- N95 Masks and eye protection are to be worn in the Spruce home area at all times.
- Residents are to remain in the unit at this time to reduce the risk of spread
- *If residents insist on going off the unit, please assist them with masking or a visor and encourage outdoor visiting.
- twice daily respiratory symptom screening on Spruce
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff, when possible.
- Cohorting of residents and only small group activities on the unit for unaffected residents. Isolated residents to receive one-to-one activities.
- Twice daily high-touch surface cleaning
- Increased hand hygiene and PPE audits on unit.
- Limit of 2 essential caregivers at a time
- No General Visiting to Spruce home area
We will continue to provide updates as we move through the outbreak.
If you have any questions please contact John Iskander, IPAC Lead at ext. 4752
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Butterfly Logo Design Contest
Share Butterfly Logo Design Contest on Facebook Share Butterfly Logo Design Contest on Twitter Share Butterfly Logo Design Contest on Linkedin Email Butterfly Logo Design Contest linkCLOSED: This discussion has concluded. -
New Bedroom Furniture Arriving Soon
Share New Bedroom Furniture Arriving Soon on Facebook Share New Bedroom Furniture Arriving Soon on Twitter Share New Bedroom Furniture Arriving Soon on Linkedin Email New Bedroom Furniture Arriving Soon linkCLOSED: This discussion has concluded.Our residents’ rooms will be outfitted with new bedroom furniture. This capital project will take place over four days starting the week of February 19, 2024! Our team will be working diligently to swap the old furniture with the new with the least amount of impact on our residents.
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Creating our Campus of Care - Integration Project Updates
Share Creating our Campus of Care - Integration Project Updates on Facebook Share Creating our Campus of Care - Integration Project Updates on Twitter Share Creating our Campus of Care - Integration Project Updates on Linkedin Email Creating our Campus of Care - Integration Project Updates linkCLOSED: This discussion has concluded.We are better together.
Long-Term Care (LTC) is the District’s most significant operational division by number of staff. Over the next few years, we will transform how Fairvern and the Pines work together by integrating our strengths, resources, and know-how. Together, we will refine how we:
- Deliver quality resident care
- Create progressive services
- Support the health and wellbeing of staff
Several projects are happening to help us work towards our future together.
The Pines Back Office Integration Project
This project is about moving back-office systems the Pines currently uses for administrative tasks like payroll, scheduling, IT services, human resources, procurement, policies, and records management away from Extendicare, which currently provides these services, to the systems used by the District’s Corporate Services teams.
HS-11-2023-2 – Long-Term Care Homes – Transition Plans – Status Report -This report outlines the Long-Term Care Homes integration status including implementation timelines to integrate The Pines Long-Term Care Home operations into the District’s corporate systems.
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Parking At The Home
Share Parking At The Home on Facebook Share Parking At The Home on Twitter Share Parking At The Home on Linkedin Email Parking At The Home linkCLOSED: This discussion has concluded.When parking at The Pines, individuals need to be sure to park either in the visitor parking at the front of the Pines building or the angle parking along the road. Please ensure that you are not parking in the McVittie building parking. Thank you
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Respiratory Syncytial Virus (RSV) Vaccine
Share Respiratory Syncytial Virus (RSV) Vaccine on Facebook Share Respiratory Syncytial Virus (RSV) Vaccine on Twitter Share Respiratory Syncytial Virus (RSV) Vaccine on Linkedin Email Respiratory Syncytial Virus (RSV) Vaccine linkCLOSED: This discussion has concluded.The team received information in late fall regarding the RSV vaccine initiative for long-term care residents. Below is a fact sheet attached. Our Nursing team is currently working through the home areas to ensure all residents who wish to have the vaccine receive it.
If you have any questions regarding the vaccine, please reach out to John, IPAC lead at ext. 4752
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Touchscreen Menu Boards
Share Touchscreen Menu Boards on Facebook Share Touchscreen Menu Boards on Twitter Share Touchscreen Menu Boards on Linkedin Email Touchscreen Menu Boards linkCLOSED: This discussion has concluded.The team has upgraded our menu boards in the home areas. With touchscreen integration, we can provide residents and family members with a fully interactive dining experience with the ability to see weekly menus and nutrition information on Menu Boards.
Follow Project
Family Council
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19, 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15, 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -