The Pines Resident & Family Portal

In collaboration with Public Health, a respiratory outbreak has been declared in the Cedar Home Area. We currently have three (3) residents with respiratory symptoms (including lethargy, cough, sore throat, and hoarse voice) of unknown origin. Testing is currently taking place. Family members of the affected residents have been notified. We will continue to provide updates as we work through this most recent outbreak.

In collaboration with Public health, the Respiratory outbreak in the Oak Home Area has been declared over.

Thank you for being so patient as we worked through the outbreaks

• Oak remains in Respiratory Outbreak at this time.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreak. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended in the affected home areas.

No General Visitors to the Oak Home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms.

Enhanced Infection Control Measures within the Oak home area include:

• Increased hand hygiene for staff and residents prior to meals
• Increased cleaning on affected units by housekeeping
• Increased PPE audits and hand hygiene audits
• Twice daily symptom screening
• Staff cohorting where possible
• All individuals are to be masked throughout the home in common areas.
• Mandatory N95 masks and Eye protection at all times on Oak.
• Residents in affected areas avoid group activities.

Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

Thank you for your feedback! The leadership team has received the results of the 2022 survey and will be working through them to make positive changes to the quality of care for the residents.

The formation of residents’ rights began in the early 1950s. The Ontario Residents’ Bill of Rights is embedded in our provincial legislation, the Fixing Long-Term Care Act (FLTCA), 2021, and accompanying Regulations (O. Reg. 246/22).

https://www.ontarc.com/residents-bill-of-rights.html

We would like to thank Pat for painting all the butterflies for our memorial boards that were purchased by The Pines Support Committee. Look for them in the home areas when you are in. This was an initiative through Residnets' Council.

• Oak remains in Respiratory Outbreak at this time.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreaks. Masks must remain on in the resident's rooms now, and N95 masks and eye protection are highly recommended in the affected home area.

No General Visitors to the Oak Home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms

Enhanced Infection Control Measures within the home include:

• Increased hand hygiene for staff and residents prior to meals
• Improved cleaning on affected units by housekeeping
• Increased PPE audits and hand hygiene audits
• Twice daily symptom screening
• Staff cohorting where possible
• All individuals are to be masked throughout the home in common areas.
• Mandatory N95 masks and Eye protection at all times in the Oak home area.
• Residents in affected areas avoid group activities.

Please contact Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

The Facility wide outbreak has been declared over with the exception of the OAK home area, as of March 22, 2023. The COVID outbreaks for Oak, Cedar, and Spruce have been declared over at this time as well.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended in the affected home areas.

No General Visitors to the Oak home Area at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms, and three (3) residents with COVID-19 symptoms.

• The Whole Home Respiratory (symptoms such as cough, hoarse voice, sore throat, and lethargy) Outbreak continues at this time.
• Spruce remains in a COVID-19 Outbreak.
• Oak remains in COVID-19 Outbreaks.
• Cedar remains in Respiratory and COVID-19 outbreaks.

Family members of those affected residents have been notified. We will continue to provide updates as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended in the affected home areas.

No General Visitors to the Home at this time. Essential Caregivers may visit a maximum of two (2) at a time.

• Oak Home Area: Currently two (2) residents with respiratory symptoms, and three (3) residents with COVID-19 symptoms.
• Cedar Home Area: Currently two (2) residents are isolated with respiratory symptoms and one (1) resident with COVID-19 symptoms.
• Spruce Home Area: Currently two (2) residents with COVID-19 symptoms.

Enhanced Infection Control Measures within the home include:

• Increased hand hygiene for staff and residents prior to meals
• Increased cleaning on affected units by housekeeping
• Increased PPE audits and hand hygiene audits
• Twice daily symptom screening
• Staff cohorting where possible
• All individuals are to be masked throughout the home in common areas.
• Mandatory N95 masks and Eye protection at all times on Cedar, Oak, and Spruce.
• Residents in affected areas avoid group activities.

Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752

In collaboration with Public Health, the Enteric outbreak in the Oak home area has been declared over on March 19, 2023. The whole home respiratory and COVID outbreaks continue at this time.