The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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Outbreak Update March 15, 2023
Share Outbreak Update March 15, 2023 on Facebook Share Outbreak Update March 15, 2023 on Twitter Share Outbreak Update March 15, 2023 on Linkedin Email Outbreak Update March 15, 2023 linkCLOSED: This discussion has concluded.- The Whole Home Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) Outbreak continues at this time.
- Spruce remains in a COVID-19 Outbreak.
- Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks.
- Cedar remains in Respiratory and COVID-19 outbreaks.
Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.
No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.
- Oak Home Area: Currently one (1) resident isolated with enteric symptoms, two (2) residents with respiratory symptoms and five (5) residents with COVID-19 symptoms.
- Cedar Home Area: Currently four (4) residents isolated with respiratory symptoms and four (4) residents with COVID-19 symptoms.
- Spruce Home Area: Currently has two (2) residents isolated with respiratory symptoms and one (1) residents with COVID-19 symptoms.
Enhanced Infection Control Measures within the home include:
- Increased hand hygiene for staff and residents prior to meals
- Increased cleaning on affected units by housekeeping
- Increased PPE audits and hand hygiene audits
- Twice daily symptom screening
- Staff cohorting where possible
- All individuals are to be masked through the home in common areas.
- Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Spruce.
- Residents on affected areas to avoid group activities.
Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752
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Family Zoom Meeting Hosted by Family Council Online only March 15, 2023
Share Family Zoom Meeting Hosted by Family Council Online only March 15, 2023 on Facebook Share Family Zoom Meeting Hosted by Family Council Online only March 15, 2023 on Twitter Share Family Zoom Meeting Hosted by Family Council Online only March 15, 2023 on Linkedin Email Family Zoom Meeting Hosted by Family Council Online only March 15, 2023 linkCLOSED: This discussion has concluded.Dear All,
Due to the outbreak at The Pines we will not be meeting in person at the home, we will meet via zoom.
See you tomorrow night.
Kind regards,
Jill
Zoom Meeting
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09(External link)Meeting ID: 894 5526 4812
Passcode: 506904 -
Maple Outbreak Declared over March 14, 2023
Share Maple Outbreak Declared over March 14, 2023 on Facebook Share Maple Outbreak Declared over March 14, 2023 on Twitter Share Maple Outbreak Declared over March 14, 2023 on Linkedin Email Maple Outbreak Declared over March 14, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the COVID-19 outbreak on the Maple home area has been declared over as of March 14, 2023. The whole home remains in a respiratory outbreak at this time and therefore visiting remains only essential caregivers.
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Outbreak Update March 14, 2023
Share Outbreak Update March 14, 2023 on Facebook Share Outbreak Update March 14, 2023 on Twitter Share Outbreak Update March 14, 2023 on Linkedin Email Outbreak Update March 14, 2023 linkCLOSED: This discussion has concluded.Spruce Home Area has declared a COVID-19 Outbreak on March 14, 2023. The Whole Home Respiratory Outbreak continues at this time. Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.
No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.
Oak Home Area: Currently one (1) resident isolated with enteric symptoms, two (2) residents with respiratory symptoms and four (4) residents with COVID-19 symptoms.
Cedar Home Area: Currently five (5) residents isolated with respiratory symptoms and five (5) residents with COVID-19 symptoms.
Spruce Home Area: Currently has four (4) residents isolated with respiratory symptoms and two (2) residents with COVID-19 symptoms.
Enhanced Infection Control Measures within the home include:
- Increased hand hygiene for staff and residents prior to meals
- Increased cleaning on affected units by housekeeping
- Increased PPE audits and hand hygiene audits
- Twice daily symptom screening
- Staff cohorting where possible
- All individuals are to be masked through the home in common areas.
- Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Spruce.
- Residents on affected areas to avoid group activities.
Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752
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Further Outbreak Declared March 14, 2023
Share Further Outbreak Declared March 14, 2023 on Facebook Share Further Outbreak Declared March 14, 2023 on Twitter Share Further Outbreak Declared March 14, 2023 on Linkedin Email Further Outbreak Declared March 14, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, A COVID-19 Outbreak has been declared for the Spruce Home Area. Family members of those affected residents have been notified. Thank you for your patience as we work through the outbreaks at the home.
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Outbreak Update March 13, 2023
Share Outbreak Update March 13, 2023 on Facebook Share Outbreak Update March 13, 2023 on Twitter Share Outbreak Update March 13, 2023 on Linkedin Email Outbreak Update March 13, 2023 linkCLOSED: This discussion has concluded.The Whole Home Respiratory Outbreak continues at this time. Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.
No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.
Oak Home Area: Currently one (1) resident isolated with enteric symptoms, two (2) residents with respiratory symptoms and four (4) residents with COVID-19 symptoms.
Cedar Home Area: Currently five (5) residents isolated with respiratory symptoms and four (4) residents with COVID-19 symptoms.
Maple Home Area: Currently one (1) resident isolated with COVID-19 symptoms.
Spruce Home Area: Currently has three (3) residents isolated with respiratory symptoms.
Enhanced Infection Control Measures within the home include:
- Increased hand hygiene for staff and residents prior to meals
- Increased cleaning on affected units by housekeeping
- Increased PPE audits and hand hygiene audits
- Twice daily symptom screening
- Staff cohorting where possible
- All individuals are to be masked through the home in common areas.
- Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
- Residents on affected areas to avoid group activities.
Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752
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March Family Zoom Meeting Hosted by Family Council
Share March Family Zoom Meeting Hosted by Family Council on Facebook Share March Family Zoom Meeting Hosted by Family Council on Twitter Share March Family Zoom Meeting Hosted by Family Council on Linkedin Email March Family Zoom Meeting Hosted by Family Council linkCLOSED: This discussion has concluded.Join us on Wednesday, February 15, 2023, starting at 6:30 p.m.
Join the Zoom Meeting link below or in person at the Pines in the Fran Coleman Room.
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
Meeting ID: 894 5526 4812
Passcode: 506904
Any questions related to these meetings can be directed to Jill Gaston.
March 2023 Family Council Agenda
February 15, 2023 Family Council Minutes
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Outbreak Update March 10, 2023
Share Outbreak Update March 10, 2023 on Facebook Share Outbreak Update March 10, 2023 on Twitter Share Outbreak Update March 10, 2023 on Linkedin Email Outbreak Update March 10, 2023 linkCLOSED: This discussion has concluded.A Whole Home Respiratory Outbreak has been declared today, March 10, 2023. Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.
No General Visitors to the Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.
Oak Home Area: Currently one (1) residents isolated with enteric symptoms, four (4) residents with respiratory symptoms and two (2) residents with COVID-19 symptoms.
Cedar Home Area: Currently thirteen (13) residents isolated with respiratory symptoms and three (3) residents with COVID-19 symptoms.
Maple Home Area: Currently two (2) residents isolated with COVID-19 symptoms.
Spruce Home Area: Currently has four (4) residents isolated with respiratory symptoms.
Enhanced Infection Control Measures within the home include:
- Increased hand hygiene for staff and residents prior to meals
- Increased cleaning on affected units by housekeeping
- Increased PPE audits and hand hygiene audits
- Twice daily symptom screening
- Staff cohorting where possible
- All individuals are to be masked through the home in common areas.
- Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
- Residents on affected areas to avoid group activities.
Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752
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Respiratory Outbreak Upgraded to Whole Home- March 10, 2023
Share Respiratory Outbreak Upgraded to Whole Home- March 10, 2023 on Facebook Share Respiratory Outbreak Upgraded to Whole Home- March 10, 2023 on Twitter Share Respiratory Outbreak Upgraded to Whole Home- March 10, 2023 on Linkedin Email Respiratory Outbreak Upgraded to Whole Home- March 10, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Respiratory outbreak has been upgraded to include the entire home at this time. We continue to have enteric outbreak on Oak as well as COVID-19 Outbreaks on Cedar, Oak, and Maple. Family members of those affected residents have been notified and an update will come later today.
No General Visitors to the Entire Home at this time. Essential Caregivers may visit to a maximum of two (2) at a time.
Thank you for your patience as we work through the outbreaks.
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Outbreak Update March 9, 2023
Share Outbreak Update March 9, 2023 on Facebook Share Outbreak Update March 9, 2023 on Twitter Share Outbreak Update March 9, 2023 on Linkedin Email Outbreak Update March 9, 2023 linkCLOSED: This discussion has concluded.Oak remains in Enteric (symptoms such as vomiting and diarrhea) and COVID-19 Outbreaks. Cedar has a Respiratory (symptoms such as cough, hoarse voice, sore throat and lethargy) and COVID-19. The Cedar Enteric outbreak has been declared over at this time, March 9, 2023. Maple remains in a COVID-19 Outbreak. Family members of those affected residents have been notified. We will continue to provide updated as we work through the outbreaks. Masks must remain on in the resident's rooms at this time and N95 masks and eye protection are highly recommended on the affected home areas.
No General Visitors to Cedar, Oak and Maple Home Areas at this time. Essential Caregivers may visit to a maximum of two (2) at a time.
Oak Home Area: Currently six (6) residents isolated with enteric symptoms and three (3) residents with COVID-19 symptoms.
Cedar Home Area: Currently twelve (12) residents isolated with respiratory symptoms and three (3) residents with COVID-19 symptoms.
Maple Home Area: Currently two (2) residents isolated with COVID-19 symptoms.
Enhanced Infection Control Measures on Oak, Cedar and Maple include:
- Increased hand hygiene for staff and residents prior to meals
- Increased cleaning on affected units by housekeeping
- Increased PPE audits and hand hygiene audits
- Twice daily symptom screening
- Staff cohorting where possible
- All individuals are to be masked through the home in common areas.
- Mandatory N95 masks and Eye protection at all times on Cedar, Oak and Maple.
- Residents on affected areas to avoid group activities.
Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions. Ext. 4752
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -