The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • COVID Outbreak Cedar and Oak Home Areas October 12, 2023 & Birch Remains in Enhanced Surveillance

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    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has seven (7) resident cases and Cedar has five (5) resident cases. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Birch Home Area remains in enhanced surveillance related to one (1) resident with respiratory symptoms. Family members of those affected have been notified.

    We are recommending the use of surgical masks throughout the home and specific PPE in the outbreak areas.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • COVID Outbreak Update Oak and Cedar October 11, 2023 Birch Remains in Enhanced Surveillance

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    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has seven (7) resident cases and Cedar has three (3) resident cases. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Birch Home Area remains in enhanced surveillance related to one (1) resident with respiratory symptoms. Family members of those affected have been notified.

    We are recommending the use of surgical masks throughout the home and specific PPE in the outbreak areas.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • COVID Outbreak Update Oak and Cedar October 10, 2023

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    CLOSED: This discussion has concluded.

    Oak and Cedar Home Areas remain in outbreak related to COVID at this time. Oak currently has three (3) resident cases and Cedar has two (2) resident cases. Symptoms include cough, sneezing, runny nose, diarrhea, and poor appetite. Family members of those affected have been notified.

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.

    We will continue to provide updates as we move through the outbreak.

  • Birch Home Area in Heightened Surveillance as of October 10, 2023

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, the Birch Home Area has been placed in heightened surveillance related to respiratory symptoms. We have one (1) resident with respiratory symptoms, but is currently negative for COVID. Family members have been updated.

    The following measures need to be taken:

    • Twice daily respiratory screening for Birch
    • Activities for Birch residents are to be cohorted and encouraged to stay on unit
    • Close contacts should not visit unaffected areas of the home
    • Increased hand hygiene for residents and staff
    • All residents of the home to be offered masks when joining a group activity
    • Enhanced High Touch Surfaces cleaning in Birch and in common areas throughout the home
    • No impact to visiting at this time
    • Surgical masks and eye protection are highly recommended to be utilized in Birch and throughout the entire home at this time.
  • Fact Sheets from the Ministry of Long-Term Care Regarding 2023 Vaccination

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    CLOSED: This discussion has concluded.

    Please see the fact sheets from the Ministry of Long-Term Care regarding 2023 vaccination for Caregivers, Staff, Visitors and Residents. Our clinics started last week for residents and continue until we have all residents, who wish to receive their vaccination, completed.

    2023 Vaccination Information for Caregivers, Staff, and Visitors

    2023 Vaccination Information for Residents

  • Outbreak Declared Cedar Home Area October 9, 2023

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    CLOSED: This discussion has concluded.

    COVID outbreak was declared today, October 9, 2023, in the Cedar Home Area. Outbreak remains for the Oak Home area.

    Case Count

    Home Area

    Isolated Residents

    Recovered

    Residents

    Total Affected

    Oak

    2

    0

    2

    Cedar

    2

    0

    2

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • BID respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK and CEDAR Home Areas.
    • No General Visiting to the OAK and CEDAR Home Areas
    • Oak staff and Cedar please use Granite room for breaks, or are encouraged to break outside.
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
  • Outbreak Declared Oak Home Area October 8, 2023 & Cedar Home Area Remains in Heightened Surveillance

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    CLOSED: This discussion has concluded.

    In collaboration with Public Health, a COVID outbreak was declared today, October 8, 2023 in the Oak Home Area. Cedar Home area remains in heighted surveillance related to 1 COVID case.

    OAK Home Area

    Isolated Residents

    Recovered

    Residents

    Total Affected

    2

    0

    2

    The following infection control measures to be implement or continued at this time:

    • N95 Masks and eye protection to be worn on Oak and Cedar home areas at all times.
    • Twice daily respiratory symptom screening on Oak and Cedar.
    • Immediate isolation of any residents with new symptom onset.
    • Cohorting of staff, when possible.
    • Activities- Small group activities on Oak and Cedar; cohorting of other units where possible.
    • Twice daily high touch surface cleaning on Oak and Cedar.
    • Increased hand hygiene and PPE audits on unit.
    • Increased resident hand hygiene.
    • Use of red dietary trays for isolated residents.
    • Limit of 2 essential caregivers at a time on the OAK Home Area.
    • No General Visiting to the OAK Home Area
    • Visiting not impacting on Cedar at this time
    • *If residents insist on going off unit, please assist them with masking or a visor and encourage outdoor visiting.
  • Heightened Surveillance Oak and Cedar Home Areas October 7, 2023

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    CLOSED: This discussion has concluded.

    We currently have one COVID positive case resident in the Oak and in Cedar home areas. Resident is isolated and family members are aware. No impact to visiting at this time.

    Oak and Cedar will need to switch to N95 masks and eye wear at all times.

    Twice daily symptom monitoring of residents

    Increased disinfecting of high touch surfaces

    Increased hand hygiene for residents and staff

    Oak and Cedar residents are to remain on the home areas at this time.

    We will continue to provide updates with any changes.

  • September Family Council Meeting Recording

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    CLOSED: This discussion has concluded.

    Thank you to those that were able to attend the meeting. Below is a copy of the recording and the June minutes that were approved at the meeting.

    September Family Council Meeting Recording

    Passcode: 5Zw*AkB8

    June 2023 Family Council Minutes

    June 2023 Draft Family Council terms of Reference

    Continuous Quality Improvement- Interim Report

    June 2023 Family Update

  • Looking for Volunteers Who Can Help in the Home

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    CLOSED: This discussion has concluded.

Page last updated: 17 Apr 2025, 02:35 PM