The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Family Council Meeting Wednesday September 20, 2023, 6:30 p.m.
Share Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. on Facebook Share Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. on Twitter Share Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. on Linkedin Email Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. linkCLOSED: This discussion has concluded.On behalf of The Pines Long Term Care Home Family Council all family and friends of residents are invited to a scheduled Family Council.
Meeting Wednesday September 20, 2023 at 6:30 p.m.
Guest Speaker: Social Worker, Andrea Groomes
Zoom meeting starting at 6:30pm
Join Zoom Meeting
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
(External link)
Meeting ID: 894 5526 4812
Passcode: 506904
Agenda: Family Council Agenda 2023 09 20
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Update: The Pines Courtyard Upgrade Cedar Home Area & Oak Home Area To Begin Next Week
Share Update: The Pines Courtyard Upgrade Cedar Home Area & Oak Home Area To Begin Next Week on Facebook Share Update: The Pines Courtyard Upgrade Cedar Home Area & Oak Home Area To Begin Next Week on Twitter Share Update: The Pines Courtyard Upgrade Cedar Home Area & Oak Home Area To Begin Next Week on Linkedin Email Update: The Pines Courtyard Upgrade Cedar Home Area & Oak Home Area To Begin Next Week linkCLOSED: This discussion has concluded.The team continues to work on the Cedar Home Area Courtyard. There will be another crane lift Tuesday September 19, 2023 starting at 9:00 am. During this time, again ensured that residents were out of the areas listed below for both Cedar and Birch home areas. There was signage in place and staff monitored the area during this time. Then team is planning on moving to the Ok Home Area starting at 10:00am on the same day. This means that residents for both Oak and Maple will need to be out of the posted areas on the units for the time listed below. See below for more information.
When: Tuesday September 19, 2023
Time frame: 9:00am to 10:00am for Cedar
10:00 to 4:00pm (approx.) for Oak
Rooms affected:
Cedar and Birch Home Areas posted areas on the units
Oak and Maple Home Areas posted areas on the units
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Update Cedar Home Area Courtyard Sept. 13, 2023
Share Update Cedar Home Area Courtyard Sept. 13, 2023 on Facebook Share Update Cedar Home Area Courtyard Sept. 13, 2023 on Twitter Share Update Cedar Home Area Courtyard Sept. 13, 2023 on Linkedin Email Update Cedar Home Area Courtyard Sept. 13, 2023 linkCLOSED: This discussion has concluded.The Team is continuing the work on the Cedar Home Area Courtyard. There will be another crane lift scheduled for Thursday September 14, 2023 starting at 10:00 am. During this time, we will need to have residents out of the areas listed below for both Cedar and Birch home areas. There will be signage in place and staff monitoring the area during this time. See below for more information.
When: Thursday September 14, 2023
Time frame: 10am to 4:00pm (approx.)
Rooms affected:
Cedar Home Area 211- 221 (could be a couple more rooms, watch for signage); plus the spa rooms the activity room
Birch Home Area 711- 721 (could be a couple more rooms, watch for signage); plus the spa rooms the activity room
Please reach out if you have any questions or concerns. administrator.pines@muskoka.on.ca
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Oak Outbreak Declared Over Sept. 10, 2023
Share Oak Outbreak Declared Over Sept. 10, 2023 on Facebook Share Oak Outbreak Declared Over Sept. 10, 2023 on Twitter Share Oak Outbreak Declared Over Sept. 10, 2023 on Linkedin Email Oak Outbreak Declared Over Sept. 10, 2023 linkCLOSED: This discussion has concluded.In collaboration with Public Health, the Oak Respiratory Outbreak has been declared over as of September 10, 2023. General visiting has returned to normal at this time. Thank you for your patience as we worked through this most recent outbreak.
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Influenza Vaccine Consent
Share Influenza Vaccine Consent on Facebook Share Influenza Vaccine Consent on Twitter Share Influenza Vaccine Consent on Linkedin Email Influenza Vaccine Consent linkCLOSED: This discussion has concluded.Please be aware that our registered staff will be contacting SMD/POAs for residents that are not able to provide their own consent for the influenza vaccine.
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Generator Upgrade Coming Next Week!
Share Generator Upgrade Coming Next Week! on Facebook Share Generator Upgrade Coming Next Week! on Twitter Share Generator Upgrade Coming Next Week! on Linkedin Email Generator Upgrade Coming Next Week! linkCLOSED: This discussion has concluded.The old generator has been removed from the home and a temporary one in place until we have our new generator delivered on Thursday September 14th, 2023. The new generator will power the entire home at 100% if we have a power outage. Watch for the team to deliver this wonderful upgrade on Wednesday!
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Outbreak Update Oak Home Area September 8, 2023
Share Outbreak Update Oak Home Area September 8, 2023 on Facebook Share Outbreak Update Oak Home Area September 8, 2023 on Twitter Share Outbreak Update Oak Home Area September 8, 2023 on Linkedin Email Outbreak Update Oak Home Area September 8, 2023 linkCLOSED: This discussion has concluded.The Oak home area remains in Respiratory Outbreak at this time. Currently, there are no residents Isolated with symptoms such as sore throat, nasal congestion and runny nose. We continue to monitor the home area as mandated through Public Health. No General Visitors at this time; only Essential Caregivers to a maximum of two (2) at a time. Thank you for your patience as we work through this most recent outbreak.
The following infection control measures have been implement:
- Masking and wearing of eye protection on Oak at all times
- twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff when possible
- Activities- Small group activities on Oak; cohorting of other units where possible
- Twice daily high touch surface cleaning on Oak
- Increased hand hygiene and PPE audits on unit
- Limit of 2 essential caregivers at a time on the affected unit.
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Update: The Pines Courtyard Upgrade Cedar Home Area
Share Update: The Pines Courtyard Upgrade Cedar Home Area on Facebook Share Update: The Pines Courtyard Upgrade Cedar Home Area on Twitter Share Update: The Pines Courtyard Upgrade Cedar Home Area on Linkedin Email Update: The Pines Courtyard Upgrade Cedar Home Area linkCLOSED: This discussion has concluded.The team is now working on the Cedar Home Area Courtyard. There will be another crane lift scheduled for Monday September 11, 2023 starting at 10:00 am. During this time, we will need to have residents out of the areas listed below for both Cedar and Birch home areas. There will be signage in place and staff monitoring the area during this time. See below for more information.
When: Monday September 11, 2023
Time frame: 10am to 3:30pm (approx.)
Rooms affected:
Cedar Home Area 211- 221; plus the spa rooms the activity room
Birch Home Area 711- 721; plus the spa rooms the activity room
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Outbreak Update Oak Home Area- Sept. 7, 2023
Share Outbreak Update Oak Home Area- Sept. 7, 2023 on Facebook Share Outbreak Update Oak Home Area- Sept. 7, 2023 on Twitter Share Outbreak Update Oak Home Area- Sept. 7, 2023 on Linkedin Email Outbreak Update Oak Home Area- Sept. 7, 2023 linkCLOSED: This discussion has concluded.The Oak home area remains in Respiratory Outbreak at this time. Currently, there is one (1) resident Isolated with symptoms such as sore throat, nasal congestion and runny nose. No General Visitors at this time; only Essential Caregivers to a maximum of two (2) at a time. Thank you for your patience as we work through this most recent outbreak.
The following infection control measures have been implement:
- Masking and wearing of eye protection on Oak at all times
- twice daily respiratory symptom screening on Oak
- Immediate isolation of any residents with new symptom onset
- Cohorting of staff when possible
- Activities- Small group activities on Oak; cohorting of other units where possible
- Twice daily high touch surface cleaning on Oak
- Increased hand hygiene and PPE audits on unit
- Limit of 2 essential caregivers at a time on the affected unit.
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Family Council Meeting Wednesday September 20, 2023, 6:30 p.m.
Share Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. on Facebook Share Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. on Twitter Share Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. on Linkedin Email Family Council Meeting Wednesday September 20, 2023, 6:30 p.m. linkCLOSED: This discussion has concluded.On behalf of The Pines Long Term Care Home Family Council all family and friends of residents are invited to a scheduled Family Council Meeting Wednesday September 20, 2023 at 6:30 p.m.
Guest Speaker: Social Worker Andrea Groomes
Zoom meeting starting at 6:30pm
Join Zoom Meeting
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
(External link)
Meeting ID: 894 5526 4812Passcode: 506904
Follow Project
Family Council
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2025
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 20 2025
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April 24 2025
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April 29 2025
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April 28 → May 09 2025
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April 29 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -