The Pines Resident & Family Portal

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Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!

Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.

  • Respiratory Outbreak Update August 8, 2023

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    CLOSED: This discussion has concluded.

    The respiratory Outbreak continues in the Birch Meadows home area. There are currently three (3) residents in isolation at this time. Symptoms include cough, sore throat, and congestion/sneezing. The pathogen has been identified as Rhinovirus.

    The following infection control measures are in place at this time:

    • No General Visitors; only 2 Essential Caregivers at a time.
    • Masking and wearing of eye protection on Birch at ALL TIMES.
    • Twice daily respiratory symptom screening on Birch
    • Immediate isolation of any residents with new symptom onset (as listed above)
    • Twice daily high-touch surface cleaning on Birch

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions

  • Respiratory Outbreak Update August 7, 2023

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    CLOSED: This discussion has concluded.

    The respiratory Outbreak continues in the Birch Meadows home area. There are currently three (3) residents in isolation at this time. Symptoms include cough, sore throat, and congestion/sneezing. The pathogen has been identified as Rhinovirus.

    The following infection control measures are in place at this time:

    • No General Visitors; only 2 Essential Caregivers at a time.
    • Masking and wearing of eye protection on Birch at ALL TIMES.
    • Twice daily respiratory symptom screening on Birch
    • Immediate isolation of any residents with new symptom onset (as listed above)
    • Twice daily high-touch surface cleaning on Birch

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions

  • Respiratory Outbreak Update August 5, 2023

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    CLOSED: This discussion has concluded.

    The respiratory Outbreak continues in the Birch Meadows home area. There are currently 4 residents in isolation at this time. Symptoms include cough, sore throat, and congestion/sneezing. No known cause for the symptoms at this time; testing is taking place with Public Health.

    The following infection control measures are in place at this time:

    • No General Visitors; only 2 Essential Caregivers at a time.
    • Masking and wearing of eye protection on Birch at ALL TIMES.
    • Twice daily respiratory symptom screening on Birch
    • Immediate isolation of any residents with new symptom onset (as listed above)
    • Twice daily high-touch surface cleaning on Birch

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions

  • Respiratory Outbreak Declared Birch Home Area August 4, 2023

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    CLOSED: This discussion has concluded.

    In Collaboration with Public Health, a respiratory Outbreak has been declared in the Birch Meadows home area. There are currently 4 residents in isolation at this time. Symptoms include cough, sore throat, and congestion/sneezing.

    The following infection control measures are in place at this time:

    • No General Visitors; only 2 Essential Caregivers at a time.
    • Masking and wearing of eye protection on Birch at ALL TIMES.
    • Twice daily respiratory symptom screening on Birch
    • Immediate isolation of any residents with new symptom onset (as listed above)
    • Twice daily high-touch surface cleaning on Birch

    Please reach out to Melissa Muir-Clark (IPAC Lead) if you have any questions.

  • Family Update Meeting July 19th, 2023

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    CLOSED: This discussion has concluded.

    Thank you to those that were able to attend the meeting last evening. Here is the presentation: July 2023 Family Update

    We hope to see you next month!

    Family Council will resume in September.


  • Dr. Phillips Retirement Celebration

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    CLOSED: This discussion has concluded.

    Please join us in thanking Dr. Phillips for his more than 30 years of care for the residents in the home.

    When: Thursday, July 20, 2023

    Time: starting at 2:00 pm

    Where: The Country Kitchen

    Thank you,
    Jenn

  • Physician Retirement

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    CLOSED: This discussion has concluded.

    Dr. Kent Phillips started practicing medicine in 1969 and has been a partner in care at the Pines for over 30 years. Dr. Phillips has decided that it is time to retire, and we would like to thank him for his many, many years of service to the residents of the Pines.

    As Dr. Phillips retires, he has provided us with a perfect replacement to fill his shoes. We would like to welcome Dr. Kristen Jones to the Pines Team. Dr. Jones has been in to meet all the residents and some staff recently and is looking forward to working with all of us. Dr. Jones is taking over immediately, on July 14, 2023.

    We will be hosting a celebration for Dr. Phillips in the near future so stay tuned for that.

    Again, thank you Dr. Phillips, and Welcome Dr. Jones!

  • Enjoy a Meal with Your Loved One

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    CLOSED: This discussion has concluded.
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    Meals with your loved ones can once again be enjoyed together!

    If you wish to enjoy a meal with your loved one at the Pines, please get in touch with the Administration team 24 hours before to reserve your spot.

    Breakfast is $5.00, lunch is $5.00 and dinner is $10.00 which can be paid on the day you have booked to have the meal. We can support up to three (3) guests for one resident (totaling a table of four (4)). Upon payment, a ticket (or tickets) will be given to you from the administration team and this ticket(s) is to be presented to the staff member who takes your meal order on the day of your booking.

    Please reach out to the Administration Team if you have any questions.

  • July Family Zoom Update Meeting

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    CLOSED: This discussion has concluded.

    Family Council will take a summer break and resume meetings in September. There will be a Family Update during the time slot that the Family Council Meeting occurs typically for July and August. We hope to see you there.

    The meeting starts at 6:30 pm on July 19, 2023

    Join Zoom Meeting (Virtual Meeting Only)

    https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09

    Meeting ID: 894 5526 4812

    Passcode: 506904

  • Health and Safety Reminder

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    CLOSED: This discussion has concluded.

    For the safety of the residents and staff, please do not place any items on top of the wardrobe located in the resident's room. Items on top of the wardrobes have been relocated by our health and safety team to reduce the risk of a resident or staff member being injured by a falling item. In some instances, the wardrobe is also close to a sprinkler and an item on top of the wardrobe is against the fire code. Thank you for your cooperation in keeping everyone safe in the home.

Page last updated: 17 Apr 2025, 02:35 PM