The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
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Improvements Happening Monday June 12, 2023
Share Improvements Happening Monday June 12, 2023 on Facebook Share Improvements Happening Monday June 12, 2023 on Twitter Share Improvements Happening Monday June 12, 2023 on Linkedin Email Improvements Happening Monday June 12, 2023 linkCLOSED: This discussion has concluded.- Monday, June 2, 2023: Generator preparation work will start at the back of the home. There will be a concrete pad and a trench for wiring dug. This area will be barricaded off.
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Emergency - Grandparent Scam
Share Emergency - Grandparent Scam on Facebook Share Emergency - Grandparent Scam on Twitter Share Emergency - Grandparent Scam on Linkedin Email Emergency - Grandparent Scam linkCLOSED: This discussion has concluded.The OPP and GTA police services are jointly conducting an investigation into Emergency – Grandparent Scams, which target elderly persons throughout Canada.
The majority of the victims are Ontario residents. In recent weeks, the OPP and Canadian Anti-Fraud Centre received reports of fraudsters contacting taxi companies, requesting them to go to long-term care homes to retrieve funds from victims targeted in the Emergency - Grandparent Scams.
In response, MLTC is partnering with the OPP and the Ministry of Health to share the attached prevention materials with Ontario long-term care homes and their residents
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Awnings and Umbrellas
Share Awnings and Umbrellas on Facebook Share Awnings and Umbrellas on Twitter Share Awnings and Umbrellas on Linkedin Email Awnings and Umbrellas linkCLOSED: This discussion has concluded.For all of us, our residents and their family members to use the umbrellas and awnings for the summer months, we ask that each person put the umbrella down or the awning in after use. If you see an awning out or an umbrella up with no one using it, please feel free to pull it in or put it down.
Thanks for helping to ensure these stay in good working order for us all to enjoy!
Kim Gibbs
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Volunteer Opportunities in the Home
Share Volunteer Opportunities in the Home on Facebook Share Volunteer Opportunities in the Home on Twitter Share Volunteer Opportunities in the Home on Linkedin Email Volunteer Opportunities in the Home linkCLOSED: This discussion has concluded.A lot of our residents are wanting pet visiting! We have reached out to all of our resources, but no luck. Are you someone that has a pet that has current vaccination status and you would be willing to sign up as a volunteer?
We are looking for you!
We require a current vaccination status of the animal which is kept on file in the admin office and we would need you to fill out the volunteer paperwork to become a registered volunteer. You can come and go on your own time if you want or we can set you up with an activity aide and your visit can become a program.
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June is Seniors Month in Ontario
Share June is Seniors Month in Ontario on Facebook Share June is Seniors Month in Ontario on Twitter Share June is Seniors Month in Ontario on Linkedin Email June is Seniors Month in Ontario linkCLOSED: This discussion has concluded.June is Seniors Month in Ontario. The 2023 theme is “Working for Seniors.”
It’s a time to recognize the hard work seniors have done all their lives to make Ontario into the great place it is today.
We are working for seniors by:
- recognizing and celebrating their accomplishments and milestones.
- funding Seniors Active Living Centre programs that promote wellness, social connections, and education in communities across the province.
- making it easier to find programs and services available for seniors in Ontario, including tax credits, health, caregiving, housing, transportation, and staying safe.
Visit https://www.ontario.ca/page/celebrating-seniors-ontario
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Improvements Happening at the Home
Share Improvements Happening at the Home on Facebook Share Improvements Happening at the Home on Twitter Share Improvements Happening at the Home on Linkedin Email Improvements Happening at the Home linkCLOSED: This discussion has concluded.- Hot Water Boiler replaced
- Planning to replace the HVAC that serves the laundry room.
- Two (2) Walk-in Cooler condensers are being replaced this year.
- The New Generator is on schedule to be installed in the fall; the concrete pad will be installed soon.
- The Emergency Evacuation Ramp from the Oak Home Area will be replaced to match the ramp on the far side of the home.
- Gazebo to be installed for residents that smoke at the front of the home to provide shelter that is at least 9 meters away from the front door.
- New bathtubs have now been installed in our Maple and Birch tub rooms. These state-of-the-art bathtubs feature a technology called Hydrosound.
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June 2, 2023- Infection Control Reminders
Share June 2, 2023- Infection Control Reminders on Facebook Share June 2, 2023- Infection Control Reminders on Twitter Share June 2, 2023- Infection Control Reminders on Linkedin Email June 2, 2023- Infection Control Reminders linkCLOSED: This discussion has concluded.We wanted to apologize for the miscommunication at the Couples Club on May 28, 2023. Please keep in mind that masks are always required in the home, except for the specific circumstances below.
- The Ministry recommends (but does not require) caregivers and visitors to wear masks alone with a resident in their room.
- Masks are not required outdoors for staff, residents, students, volunteers, or visitors (general or essential); however, outdoor masking is still recommended for staff, students, and volunteers as an added layer of protection when in close proximity to a resident (for example, going for a walk with a resident).
- Removal of masks for the purposes of eating should be restricted to areas designated by the home (which may include a resident’s room).
- Communal Dining-Caregivers and general visitors may accompany a resident for meals to assist them with eating; however, caregivers or general visitors must remain masked at all times and not join in the meal.
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May 31, 2023- Important Bulletin to Residents of Long-Term Care Homes from the Ministry of Long-Term Care
Share May 31, 2023- Important Bulletin to Residents of Long-Term Care Homes from the Ministry of Long-Term Care on Facebook Share May 31, 2023- Important Bulletin to Residents of Long-Term Care Homes from the Ministry of Long-Term Care on Twitter Share May 31, 2023- Important Bulletin to Residents of Long-Term Care Homes from the Ministry of Long-Term Care on Linkedin Email May 31, 2023- Important Bulletin to Residents of Long-Term Care Homes from the Ministry of Long-Term Care linkCLOSED: This discussion has concluded.Please be aware that we received notification from the Ministry of Long-Term Care that effective July 1, 2023, an inflationary increase of 2.5% will be applied to the co-payment rates for basic and preferred accommodation in Long-Term Care Homes. Please review the information below or through this link, Co-Payment Long-Term Care Homes Bulletin May 31, 2023
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Staffing Announcement Assistant Director Of Care
Share Staffing Announcement Assistant Director Of Care on Facebook Share Staffing Announcement Assistant Director Of Care on Twitter Share Staffing Announcement Assistant Director Of Care on Linkedin Email Staffing Announcement Assistant Director Of Care linkCLOSED: This discussion has concluded.With great pleasure, we announce Laura Nicholson to the Nursing Leadership Team as an Assistant Director of Care.
Laura is a Registered Nurse with over 12 years of experience in the nursing field. Most recently, Laura has worked as a Care Coordinator for Home and Community Care Support Services. She also held positions at Orillia Soldiers’ Memorial Hospital as a Registered Nurse on the float team and with Georgian College as a Clinical Placement Educator. Laura brings a vast knowledge of the steps that our residents face prior to entering a Long-Term Care home and has built many resources and connections within our community to support this process, which will extend to keep her role as ADOC. Laura holds her BScN from Nipissing University, and we believe she will be a valuable asset to our residents, our front-line team members as well as to the nursing leadership team.
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May 2023- Family Council Meeting Recording
Share May 2023- Family Council Meeting Recording on Facebook Share May 2023- Family Council Meeting Recording on Twitter Share May 2023- Family Council Meeting Recording on Linkedin Email May 2023- Family Council Meeting Recording linkCLOSED: This discussion has concluded.Thank you to those that were able to attend the meeting. Below is a copy of the recording as well as the April minutes that were approved at the meeting. Hope to see you at the next meeting.
May 2023 Family Council Meeting Recording
Passcode: jS30tB8^
Follow Project
Family Council
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2025
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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April 24 2025
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April 29 2025
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April 28 → May 09 2025
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April 29 2025
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May 13 2025
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
Emergency Preparedness Plans
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The Pines Emergency Preparedness Manual 2025 (11 MB) (pdf)
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Fire plan 2024 - updated October 2024.pdf (1.35 MB) (pdf)
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Departmental Contingency Plans
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Updated November 2024- Administrative Contingency Plan (261 KB) (pdf)
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Updated November 2024- Dietary Contingency Plan (213 KB) (pdf)
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Updated November 2024- Environmental Contingency Plan (219 KB) (pdf)
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Updated November 2024 - Nursing Contingency Plan (247 KB) (pdf)
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Updated November 2024- Activities Contingency Plan (196 KB) (pdf)
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Pandemic Management Plan- 2025 (912 KB) (pdf)
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Natural Disasters and Extreme Weather Events- 2025 (1.33 MB) (pdf)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan- updated January 2025.pdf (282 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025.pdf (1.64 MB) (pdf)
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The Pines Equity, Inclusion, & Cultural Competency Plan 2024.pdf (203 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -