The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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September Family Zoom Meeting Recording
Share September Family Zoom Meeting Recording on Facebook Share September Family Zoom Meeting Recording on Twitter Share September Family Zoom Meeting Recording on Linkedin Email September Family Zoom Meeting Recording linkThank you to those that were able to attend the meeting last evening. If you would like to review the meeting, please click on the link below.
Passcode: p!KD$4B0
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September 19, 2022 - Invitations to Information Sessions
Share September 19, 2022 - Invitations to Information Sessions on Facebook Share September 19, 2022 - Invitations to Information Sessions on Twitter Share September 19, 2022 - Invitations to Information Sessions on Linkedin Email September 19, 2022 - Invitations to Information Sessions linkNEW: September 19, 2022 - Invitations to Information Sessions
Long-term care residents, families and caregivers are invited to an information session to hear important updates from the Ministry of Long-Term Care. Topics will include:
- How Ontario’s Plan to Stay Open connects with long-term care, including what providing the right care in the right place means and what long-term care residents can expect.
- Updates about COVID-19 vaccines.
- New ministry supports that are available for residents and homes.
Resident Information Session
You can click here to register for the resident information session that will take place on Tuesday, September 20 from 10:00 to 11:00 AM. When you register, you will also be able to submit any questions you may have on the topics to be discussed which will be shared with the speakers before the session so that they can speak about the things that are most important to residents.
Family and Caregiver Information Session
You can click here to register for the family and caregiver information session that will take place on Wednesday, September 21 from 2:00 to 3:00 PM. When you register you will also be able to submit any questions you may have on the topics to be discussed which will be shared with the speakers before the session so that they can speak about the things that are most important to families and caregivers of long-term care residents.
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Update Registered Dietician
Share Update Registered Dietician on Facebook Share Update Registered Dietician on Twitter Share Update Registered Dietician on Linkedin Email Update Registered Dietician linkWe are happy to announce our new registered dietician in the home is Celine Small. Celine is no stranger to the Pines, as she has covered vacations for our home in the past. Celine is happy to be here and looking forward to working with the residents and family members in our home. Celine can be found in the office beside the kitchen.
Welcome, Celine!
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Ontarians Aged 18+ Eligible for Bivalent COVID-19 Booster Dose
Share Ontarians Aged 18+ Eligible for Bivalent COVID-19 Booster Dose on Facebook Share Ontarians Aged 18+ Eligible for Bivalent COVID-19 Booster Dose on Twitter Share Ontarians Aged 18+ Eligible for Bivalent COVID-19 Booster Dose on Linkedin Email Ontarians Aged 18+ Eligible for Bivalent COVID-19 Booster Dose linkTORONTO — Based on guidance from Health Canada and the National Advisory Committee on Immunization (NACI), the Ontario government is offering the bivalent COVID-19 booster dose to all Ontarians aged 18 and over, beginning with the most vulnerable populations.
“The bivalent COVID-19 booster is a safe and effective way for people to better protect themselves against the most recently circulating COVID-19 variants in Ontario,” said Dr. Kieran Moore, Chief Medical Officer of Health. “As vaccine protection decreases over time, I encourage all Ontarians aged five and over to receive the booster dose they are eligible for.”
Starting today at 8:00 a.m., bivalent COVID-19 booster appointments will be available to and can be booked for the most vulnerable populations, including:
- individuals aged 70 and over;
- residents of long-term care homes, retirement homes, Elder Care Lodges, and individuals living in other congregate settings that provide assisted-living and health services;
- First Nation, Inuit, and Métis individuals and their non-Indigenous household members aged 18 and over;
- moderately to severely immunocompromised individuals aged 12 and over;
- pregnant individuals aged 18 and over; and
- health care workers aged 18 and over.
Click on the link below for more information:
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Family Council Meeting Wednesday
Share Family Council Meeting Wednesday on Facebook Share Family Council Meeting Wednesday on Twitter Share Family Council Meeting Wednesday on Linkedin Email Family Council Meeting Wednesday linkOn behalf of Jill Gaston, President of the Family Council for The Pines Long-Term Care Home is inviting you to a scheduled Zoom meeting or in-person at The Pines in the Fran Coleman Room.
Wednesday, September 21, 2022, starting at 6:30 p.m.
This month, we will have in-person as well as virtual.
Join Zoom Meeting by clicking the link below:
https://us02web.zoom.us/j/89455264812?pwd=OXdVYnNodUJWSDZnWXlWM3huS1RMZz09
Meeting ID: 894 5526 4812
Passcode: 506904
Any questions related to these meetings can be directed to Jill Gaston.
We hope to see you there!
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Family Zoom Meeting Tuesday
Share Family Zoom Meeting Tuesday on Facebook Share Family Zoom Meeting Tuesday on Twitter Share Family Zoom Meeting Tuesday on Linkedin Email Family Zoom Meeting Tuesday linkPlease join us Tuesday, September 20, 2022, at 6:00 pm for updates and information.
Click on the link to join us for the Pines Family Zoom meeting to find out updates related to the Home.
Join Zoom Meeting
https://us02web.zoom.us/j/82332900040?pwd=ZnI1L0ZhRzdCMy80SjlSUngzREUydz09
Meeting ID: 823 3290 0040
Passcode: 562527
We hope to see you there!
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Ontario Governments Plan to Stay Open: Health System Stability and Recovery
Share Ontario Governments Plan to Stay Open: Health System Stability and Recovery on Facebook Share Ontario Governments Plan to Stay Open: Health System Stability and Recovery on Twitter Share Ontario Governments Plan to Stay Open: Health System Stability and Recovery on Linkedin Email Ontario Governments Plan to Stay Open: Health System Stability and Recovery linkOn August 18th, the government launched Ontario’s Plan to Stay Open: Health System Stability and Recovery. This five-point action plan was developed to address Ontario’s urgent need to stabilize the health and long-term care sectors and preserve our hospital capacity this fall/winter and into the future. As we look ahead, with the potential for a new wave of COVID-19 and other respiratory illnesses, our focus remains on ensuring patients, residents, clients, and communities continue to receive the care they need from our health system. This means ensuring Ontarians receive the right care in the right place.
Click on the link below to find out more information:
https://www.ontario.ca/page/plan-stay-open-health-system-stability-and-recovery
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Heightened Surveillance Declared Over
Share Heightened Surveillance Declared Over on Facebook Share Heightened Surveillance Declared Over on Twitter Share Heightened Surveillance Declared Over on Linkedin Email Heightened Surveillance Declared Over linkThe home is happy to share that in collaboration with Public Health, our Heightened Surveillance has been declared over as of Tuesday, September 13, 2022.
Thank you for your support and understanding as we worked through this.
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Bulletin to Residents of Long-Term Care Homes: Important News Regarding Long-Term Care Home Accommodations Charges
Share Bulletin to Residents of Long-Term Care Homes: Important News Regarding Long-Term Care Home Accommodations Charges on Facebook Share Bulletin to Residents of Long-Term Care Homes: Important News Regarding Long-Term Care Home Accommodations Charges on Twitter Share Bulletin to Residents of Long-Term Care Homes: Important News Regarding Long-Term Care Home Accommodations Charges on Linkedin Email Bulletin to Residents of Long-Term Care Homes: Important News Regarding Long-Term Care Home Accommodations Charges linkBulletin from Ministry of Long-Term Care
Due to the COVID-19 outbreak, the annual long-term care home resident co-payment rate increase was deferred to October 1, 2022. Consistent with prior years, an inflationary increase of 2.5% will be applied to the co-payment for basic and preferred accommodation in Long-Term Care (LTC) Homes.
Basic Accommodation Rates
On October 1, 2022, the co-payment that residents pay for basic accommodation in Long-Term Care (LTC) homes will increase by $1.55 per day from $62.18 per day to $63.73 per day, consistent with recent inflationary increases. This will help cover the rising costs of meals and accommodation.
Preferred Accommodation Rates
The maximum charges will also be increasing for residents admitted to newer preferred accommodation beds on or after October 1, 2022. The premium charged for semi-private accommodation will increase by $0.32 from $12.78 to $13.10 per day, and the premium for private accommodation will increase by $0.67 from $26.64 to $27.31 per day.
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Accommodation Statements
Share Accommodation Statements on Facebook Share Accommodation Statements on Twitter Share Accommodation Statements on Linkedin Email Accommodation Statements linkPlease check your junk mail when you receive the emailed statement for the accommodation of your loved one. We have received feedback that this is where it is ending up for a lot of individuals. The email comes through as “exe” and it states there is an attachment. We also had family members thinking this may be spam and deleting it.
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -