The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
Welcome to our information and sharing portal for The Pines Residents, their Family members, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
MAPLE – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
BIRCH – No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
CEDAR - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
OAK - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
SPRUCE - No Visitor Restrictions at this time. General Visitors are welcome in this Home Area.
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Change to Hairdresser Prices effective August 4, 2022
Share Change to Hairdresser Prices effective August 4, 2022 on Facebook Share Change to Hairdresser Prices effective August 4, 2022 on Twitter Share Change to Hairdresser Prices effective August 4, 2022 on Linkedin Email Change to Hairdresser Prices effective August 4, 2022 linkPlease note that due to changing costs for supplies and within the industry, HST will now be charged separately. Please see below.
Thank you for your consideration and understanding.
**PRICES TAKE EFFECT August 4, 2022**
SERVICE
TOTAL PRICE + HST (13%)
MEN’S HAIRCUT
$21.00 +HST ($23.73)
LADIES HAIRCUT
$26.00 +HST ($29.38)
SHAMPOO, CONDITION, DRY & SET
$28.00 +HST ($31.64)
SHAMPOO, CONDITION, CUT & SET
$38.00 +HST ($42.94)
SHAMPOO & BLOW DRY
$16.00 +HST ($18.08)
COLOR RINSE
$4.00 +HST ($4.52)
SET ONLY (No Wash)
$23.00 +HST ($25.99)
TRIM (neck, bangs etc.)
$5.00 +HST ($5.65)
PERMS (includes cut & set)
$75.00 +HST ($84.75)
BEARD TRIM
$7.00 +HST ($7.91)
MOUSTACHE TRIM
$2.00 +HST (2.26)
PORTER FEE
$5.00 +HST ($5.65)
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Fixing Long-Term, Care Act (FLTCA), 2021- Palliative Approach to Care
Share Fixing Long-Term, Care Act (FLTCA), 2021- Palliative Approach to Care on Facebook Share Fixing Long-Term, Care Act (FLTCA), 2021- Palliative Approach to Care on Twitter Share Fixing Long-Term, Care Act (FLTCA), 2021- Palliative Approach to Care on Linkedin Email Fixing Long-Term, Care Act (FLTCA), 2021- Palliative Approach to Care linkCLOSED: This discussion has concluded.The FLTCA and its regulations expand palliative care requirements from the previous long-term care act. Palliative care has been added to the Residents' Bill of Rights which states it is the right of every resident to have provided with care and services based on a palliative care philosophy.
Understanding palliative care is more than just end-of-life care.
The palliative care requirements reflect a shift in practice toward a broader, more holistic approach to palliative care. They are consistent with the Ontario Provincial Framework for Palliative Care.
Please see the attached information sheet from the Ministry of Long-Term Care.
Palliative Care Fact Sheet from the Ministry of Long-Term Care
The Home's policies have been updated with the requirements in the Act.
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Whistle-Blowing Protection Update
Share Whistle-Blowing Protection Update on Facebook Share Whistle-Blowing Protection Update on Twitter Share Whistle-Blowing Protection Update on Linkedin Email Whistle-Blowing Protection Update linkCLOSED: This discussion has concluded.As of April 11, 2022, the Fixing Long-Term Care Act, 2021 continues the strong protection for whistle-blowers included in the (former) Long-Term Care Act. It expands these to apply to any disclosure by anyone to any person of the ministry and to a long-term care home's Residents' Council and Family Council, if. any.
Please see the attached information sheet from the Ministry of Long-Term Care.
Whistle-Blowing Fact Sheet From the Ministry of Long-Term Care
The Home's policy has been updated with the requirements in the Act.
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Volunteer Opportunities
Share Volunteer Opportunities on Facebook Share Volunteer Opportunities on Twitter Share Volunteer Opportunities on Linkedin Email Volunteer Opportunities linkCLOSED: This discussion has concluded.On October 26th, 2022 The Pines will be having their Emergency Evacuation Drill and we are needing some volunteer help with this! Are you or anyone you know available to help us out? Is there a class out there that would be willing to come in for some experiences mean while helping us out with this mandatory drill? If so…please see the Administration team for more information on how you can help!
We are also looking for more volunteers to come into our home to assist in a variety of ways…Do you play music or sing? Do you like to do puzzles or read aloud? How about playing bingo or going for walks? Visiting one-to-one? Laundry folding, dining room clean up/set up, a helper at a special event …! A lot of these volunteer opportunities can happen on your own schedule! Please reach out to the Administration team and we would be happy to get you enrolled!
Volunteering…The Opportunities Are Endless!
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The Pines Support Committee
Share The Pines Support Committee on Facebook Share The Pines Support Committee on Twitter Share The Pines Support Committee on Linkedin Email The Pines Support Committee linkCLOSED: This discussion has concluded.Who are they: They are a group of volunteers who come together to raise funds to help optimize the lives of the residents. They support Staff and Residents and recently they have purchased the following:
- Adjustable Tables
- Hi-Lo Beds
- Omivista Mobii – Interactive Sensory Projector
- Large TV screens
- Lifts
- And so much more…
Will you Support the Pines Support Committee? A donation can be made either by cheque, cash or credit. Please just ask any of the PSC members for more information or see Elizabeth Nettinga or Kim Gibbs and we would be happy to assist!
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Palliative Care Education
Share Palliative Care Education on Facebook Share Palliative Care Education on Twitter Share Palliative Care Education on Linkedin Email Palliative Care Education linkCLOSED: This discussion has concluded.Pallium Canada is offering LEAP Carers an online, self-learning course that provides carers with information and resources to help them provide care to their family or
friends living with a serious illness.
See attached Flyer:
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June Family Meeting Recording
Share June Family Meeting Recording on Facebook Share June Family Meeting Recording on Twitter Share June Family Meeting Recording on Linkedin Email June Family Meeting Recording linkCLOSED: This discussion has concluded.Thank you to all that were able to join on Tuesday evening. If you were unable to participate and are interested in seeing the recording, please click on the link below.
Again, please don't hesitate to reach out if you have any questions and we would be happy to help.
Passcode: Zc25XCb+
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Infection Control Measures continue At the Home Mask Mandate Continues
Share Infection Control Measures continue At the Home Mask Mandate Continues on Facebook Share Infection Control Measures continue At the Home Mask Mandate Continues on Twitter Share Infection Control Measures continue At the Home Mask Mandate Continues on Linkedin Email Infection Control Measures continue At the Home Mask Mandate Continues linkUpdate from the Ministry of Long Term Care, June 10, 2022:
There are no changes in pandemic response requirements or measures for long-term care homes with this update as changes reflect the transition of authority from Directive #3 to the Minister’s Directive.
• Homes must ensure that all staff, students, volunteers, and visitors (general or essential) wear a medical mask for the entire duration of their shift or visit indoors regardless of their immunization status (including in the resident’s room). These requirements also apply regardless of whether the home is in an outbreak or not.
• Masks are not required outdoors for staff, residents, students, volunteers or visitors (general or essential), however outdoor masking is still recommended and encouraged where tolerated as an added layer of protection when in close proximity to others.
• Removal of masks for the purposes of eating should be restricted to areas designated by the home.
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May Recording of Family Zoom Meeting
Share May Recording of Family Zoom Meeting on Facebook Share May Recording of Family Zoom Meeting on Twitter Share May Recording of Family Zoom Meeting on Linkedin Email May Recording of Family Zoom Meeting linkThank you to all who attended the meeting last evening. If you missed it and you would like to view the recording, please click on the link below.
Again, please don't hesitate to reach out to the home if you have any questions.
https://us02web.zoom.us/rec/share/zUJ7RYc8U6HLYTcLHZVAb6XX22CbE6NxU5MfkwBxTty_IXKpNoj4-pnYY8tlQoY.YJaXn5JYCr9KFpoF
Passcode: 5y53.p*x -
Resumption of Hearing Aid Clinics
Share Resumption of Hearing Aid Clinics on Facebook Share Resumption of Hearing Aid Clinics on Twitter Share Resumption of Hearing Aid Clinics on Linkedin Email Resumption of Hearing Aid Clinics linkWe will be resuming the hearing aid cleaning clinics offered free of charge by Hearing Life (formerly Kimberley Hearing Centre). The cleaning will be held off-site, starting May 13/22, and will be monthly moving forward (provided we are not in an outbreak status). The resident hearing aids will be collected in the morning and taken to the Clinic in individually labeled envelopes. The hearing aids can be expected to be gone for a few hours and will be returned after lunch. I know this will cause some inconvenience for some as they will not have their device, however, the benefits of the cleaning should outweigh this. If a resident declines to have his or her aid taken for cleaning, then they will be bypassed and we will try again at the next clinic.
If you would like your loved one to be added to the clinic. Please contact Jennifer Carriere, ADOC at jennifer.carriere@muskoka.on.ca
2024 Resident and Family Engagement Survey
Follow Project
Family Council
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2024
- September 2024- Family Council Items Discussed.pdf (683 KB) (pdf)
- July 2024- Family Council Agenda and Minutes.pdf (997 KB) (pdf)
- June 2024 Family Council Minutes.pdf (211 KB) (pdf)
- Family Council Agenda 2024 02 21 lr.pdf (251 KB) (pdf)
- Family Council- Agenda and Minutes, January 2024.pdf (1.13 MB) (pdf)
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2023
- December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
- 2023 11 15 FC Agenda (248 KB) (pdf)
- October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
- September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
- June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
- May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
- April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
- March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
- February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
- January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
Upcoming Family Events
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December 04 2024
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December 05 2024
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December 05 2024
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December 17 2024
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January 07 2025
Diversity Calendars
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2024 Diversity Calendars
- 01-January-Template_Diversity-Print-Calendar.pdf (470 KB) (pdf)
- 02-February-Template_Diversity-Print-Calendar.pdf (382 KB) (pdf)
- 03-March-Template_Diversity-Print-Calendar.pdf (380 KB) (pdf)
- 04-April-Template_Diversity-Print-Calendar.pdf (836 KB) (pdf)
- 05-May-Template_Diversity-Print-Calendar.pdf (378 KB) (pdf)
- 06-June-Template_Diversity-Print-Calendar.pdf (573 KB) (pdf)
- 07-July-Template_Diversity-Print-Calendar.pdf (313 KB) (pdf)
- 08-August-Template_Diversity-Print-Calendar.pdf (632 KB) (pdf)
- 09-September-Template_Diversity-Print-Calendar.pdf (886 KB) (pdf)
- 10-October-Template_Diversity-Print-Calendar.pdf (629 KB) (pdf)
- 11-November-Template_Diversity-Print-Calendar.pdf (1.01 MB) (pdf)
- 12-December-Template_Diversity-Print-Calendar.pdf (325 KB) (pdf)
- 2025 Diversity and Inclusion Digital Calendar
Key Staff Contacts
Menus and Activities Monthly Calendar
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
- Resident Admission Handbook (16.2 MB) (pdf)
- Long-Term Care Action Line (18.3 KB) (pdf)
- Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
- Resources for Patients Family Members and Caregivers.png (411 KB) (png)
- 9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
- Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
Emergency Preparedness Plans
- The Pines Emergency Preparedness and Response 2024.pdf (4.51 MB) (pdf)
- Fire plan 2023 - updated October 2023.pdf (1.32 MB) (pdf)
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Departmental Contingency Plans
- Updated November 2023- Administrative Contingency Plan.pdf (203 KB) (pdf)
- Updated November 2023- Dietary Contingency Plan.pdf (216 KB) (pdf)
- Updated November 2023- Environmental Contingency Plan.pdf (219 KB) (pdf)
- Updated November 2023- Nursing Contingency Plan.pdf (240 KB) (pdf)
- Updated November 2023- Activities Contingency Plan.pdf (196 KB) (pdf)
Infection Control Resources
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -