The Pines Resident & Family Portal
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
Welcome to our information and sharing portal for The Pines Residents, their Family members, persons of importance, and Caregivers!
Please use the "Stay Informed" tool to get regular updates and to stay informed on important family news.
VISITOR STATUS BY HOME AREA
Spruce – General visitors are welcome at this time. There are currently no active outbreaks.
Birch – General visitors are welcome at this time. There are currently no active outbreaks.
Cedar – General visitors are welcome at this time. There are currently no active outbreaks.
Maple – General visitors are welcome at this time. There are currently no active outbreaks.
Oak – General visitors are welcome at this time. There are currently no active outbreaks.
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The Pines Family Council is Looking for You to Join!
Share The Pines Family Council is Looking for You to Join! on Facebook Share The Pines Family Council is Looking for You to Join! on Twitter Share The Pines Family Council is Looking for You to Join! on Linkedin Email The Pines Family Council is Looking for You to Join! linkCLOSED: This discussion has concluded.
Family Council meeting for May:
Wednesday, May 15, 2024 at 6:30pm
Join Zoom Meeting using the link below:
https://us02web.zoom.us/j/82942296115?pwd=Rks4eDY3UVFSM1ZTeXFYOXAvTDhhZz09
Meeting ID: 829 4229 6115
Passcode: 656014
May 2024 Family Council Agenda
We will have John Iskander, IPAC Lead & Natasha Duchno, RN, Acting ADOC to provide some education and answer any questions that you might have.
We hope to see you there!
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Western Theme Day- May 31st
Share Western Theme Day- May 31st on Facebook Share Western Theme Day- May 31st on Twitter Share Western Theme Day- May 31st on Linkedin Email Western Theme Day- May 31st linkCLOSED: This discussion has concluded.
Join us on May 31st for Western Theme Day. Get your cowboy hats and boots out for a great day of Western-themed fun! We look forward to seeing you!
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Volunteer Opportunities
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More Upgrades for Residents' Quality of Life
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Infection Control Education For May
Share Infection Control Education For May on Facebook Share Infection Control Education For May on Twitter Share Infection Control Education For May on Linkedin Email Infection Control Education For May linkCLOSED: This discussion has concluded.Personal protective equipment is important to help protect yourself and others. Please take a look at the information above and the video below. Please contact John Iskander, IPAC lead at ext. 4752 if you have any questions.
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Happy Mother's Day
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Wishing all Mothers a very Happy Mother's Day on Sunday, May 13, 2024. Enjoy your day!
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Parking Lot Sweeping- May 9th, 2024
Share Parking Lot Sweeping- May 9th, 2024 on Facebook Share Parking Lot Sweeping- May 9th, 2024 on Twitter Share Parking Lot Sweeping- May 9th, 2024 on Linkedin Email Parking Lot Sweeping- May 9th, 2024 linkCLOSED: This discussion has concluded.The highlighted parking lots (below) at The Pines will be swept this Thursday morning, May 9th, starting at 8:00 am. The visitor parking will be impacted for a short time. Please park in the angled parking spots on the road if you arrive and the team is working on the visitor parking area.

If you have any questions, please contact me at ext. 4804
Thank you for your cooperation,
Steve Files
Environmental Manager
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May 6, 2024 — LTC Home Accommodation Charges effective July 1, 2024
Share May 6, 2024 — LTC Home Accommodation Charges effective July 1, 2024 on Facebook Share May 6, 2024 — LTC Home Accommodation Charges effective July 1, 2024 on Twitter Share May 6, 2024 — LTC Home Accommodation Charges effective July 1, 2024 on Linkedin Email May 6, 2024 — LTC Home Accommodation Charges effective July 1, 2024 linkCLOSED: This discussion has concluded. -
Resident Barbeque Days
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Resident Barbeque days will begin May 30th and continue into the fall every 2 weeks. Please watch for the schedule to be posted in the resident home areas. We look forward to beautiful days outside.
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Infection Control Education For May
Share Infection Control Education For May on Facebook Share Infection Control Education For May on Twitter Share Infection Control Education For May on Linkedin Email Infection Control Education For May linkCLOSED: This discussion has concluded.Personal protective equipment is important to help protect yourself and others. Please take a look at the information above and the video below. Please contact John Iskander, IPAC lead at ext. 4752 if you have any questions.
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Hate Stops Here Portal - The District Municipality of Muskoka
Family Council
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2025
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Family Council Agenda October 15 2025.pdf (123 KB) (pdf)
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Family Council Agenda September 2025.pdf (128 KB) (pdf)
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Family Council Agenda June 18 2025.pdf (132 KB) (pdf)
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Family Council TERMS OF REFERENCE Final Copy April 2025.pdf (157 KB) (pdf)
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Family Council Agenda April 16 2025.pdf (44.3 KB) (pdf)
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Family Council Agenda March 19 2025.pdf (184 KB) (pdf)
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Family Council Agenda February 19_ 2025.pdf (186 KB) (pdf)
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Family Council Agenda January 15_ 2025.pdf (124 KB) (pdf)
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2024
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2023
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December 2023- Family Council Agenda and Minutes.pdf (1.6 MB) (pdf)
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2023 11 15 FC Agenda (248 KB) (pdf)
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October 2023- Family Council Meeting Agenda and Minutes.pdf (3.4 MB) (pdf)
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September 2023- Family Council Agenda and Minutes.pdf (10.9 MB) (pdf)
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June 2023- Family Council Meeting Agenda and Minutes.pdf (2.11 MB) (pdf)
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May 2023- Family Council Agenda and Minutes.pdf (2.24 MB) (pdf)
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April 2023- Family Council Agenda and Minutes.pdf (2.68 MB) (pdf)
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March 2023- Family Council Agenda and Minutes.pdf (1.3 MB) (pdf)
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February 2023- Family Council Agenda and Minutes.pdf (3.59 MB) (pdf)
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January 2023- Family Council Minutes.pdf (2.16 MB) (pdf)
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Upcoming Family Events
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March 24 2026
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April 21 2026
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May 26 2026
Diversity Calendars
Key Staff Contacts
Menus and Activities Monthly Calendar
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Dietary Menus
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Birch Activity Calendar February 2026.pdf (22.7 KB) (pdf)
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Cedar Activity Calendar February 2026.pdf (21.6 KB) (pdf)
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Maple Activity Calendar February 2026.pdf (20.1 KB) (pdf)
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Oak Activity Calendar February 2026.pdf (24.6 KB) (pdf)
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Spruce Activity Calendar February 2026.pdf (24.2 KB) (pdf)
Evergreen Tribune
Essential Caregiver Request Form & Information Package
Helpful Documents
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Resident Admission Handbook (16.2 MB) (pdf)
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Long-Term Care Action Line (18.3 KB) (pdf)
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Now What? Managing the Emotional Journey of Long-Term Care (137 KB) (pdf)
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Resources for Patients Family Members and Caregivers.png (411 KB) (png)
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9 Helpful Resources for Caregivers from CCSMH (2.85 MB) (pdf)
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Fact Sheet from Public Health related to RSV and Vaccination- 2024 (149 KB) (pdf)
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Family Councils of Ontario LTC Navigation Guide (5.28 MB) (pdf)
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Visiting Tips for Persons of Importance (112 KB) (pdf)
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Stepping In- What you May need to know- Helpful tool for SDM-POA (229 KB) (pdf)
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Risk factors for dementia — 2024 update - Lancet Study.jpg (514 KB) (jpg)
Infection Control Resources
Continuous Quality Improvement
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2022-2025-The Pines Strategic Plan.docx (2.4 MB) (docx)
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Home Specific Outbreak Plan 2025.pdf (326 KB) (pdf)
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The Pines- CQI and QIP Report 2024-2025 (2.65 MB) (pdf)
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The Pines Equity Diversity Inclusion Cultural Competency Plan 2025 (249 KB) (pdf)
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2024 Resident and Family Engagement Survey Results (355 KB) (pdf)
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Engagement Survey Action Plan 2024 (164 KB) (pdf)
Who's Listening
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Phone 7056454488 Email jennifer.ridgley@muskoka.on.ca -